TS3474 ipod does not turn on but it does when its in a dock

hi there i have the ipod nano 6th gen i just today it wouldnt turn on when i wanted to listen to it but when i plug it into my ipod dock it works fine plays music fine but as soon as i take it off the dock it doesnt work no music comes through the headphones. is there any way i can fi it without having to send it away to get fixed

So the iPod only powers on when connected to an external power source such as a USB port on your PC or Mac or when connected to a wall charger?  If so, that is a very good indication that your iPod's battery is shot and in need of replacement.
Apple can swap it out for a flat fee or you can send it to a third party repair service for a bit less.
B-rock

Similar Messages

  • So i cant download itunes cuz of some patenting control on the computer and  i needed to restore it . so went on icloud (find my phone,ipod etc) and restored it and my ipod is not turning on but ist is still buffering from the past 10 mins

    so i cant download itunes cuz of some patenting control on the computer and  i needed to restore it . so went on icloud (find my phone,ipod etc) and restored it and my ipod is not turning on but ist is still buffering from the past 10 mins

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • TS1363 My ipod will not turn on at all.  When I connect it to the laptop by the USB, it does not recognize it at all.  What could possibly be the problem?  The Nano was working like 30 minutes ago.

    About 30 minutes ago, I was adding some music to the ipod Nano.  Everything was working fine.  Now, the ipod will not turn on at all.  When I connect it to the laptop with the USB, the computer does not even recognize it.  The screen has a fant image of the plug on it and it says connected.  I followed the procedures for disconnecting it when I was finished with it earlier.  Any idea what is going on here???
    Thanks

    It probably needs to be reset. The procedure is different for different Nano models: http://www.apple.com/support/ipodnano/assistant/itunes/

  • My ipod is not turning no matter what i do its just not working?

    my ipod is not working no matter what i do, it just doesnt work

    What have you tried?
    The battery is charged?

  • HT4531 My 6th generation nano appears to have locked up.  The screen is on, but nothing happens, and Ipod will not turn off. hear a buzzing noise in headphones.  what can I do?

    My 6th generation nano apears to have locked up.  The screen is on, but Ipod does nothing.  The Ipod will not turn off, and a buzzing noise is heard through the headphones.  What can I do??

    Hello houseman06
    Check out the troubleshooting steps in the article below to get your iPad nano back up and running. Also check to make sure that the lock button is not on preventing it from being un responsive. 
    iPod nano (6th generation): Hardware troubleshooting
    http://support.apple.com/kb/ts3474
    Regards,
    -Norm G.

  • "The iPod software update server could not be contacted. The Server does not support this version of iTunes." Any thoughts? Also, iPod will not turn or or charge (tried in my laptop, house computer and dock) I have all the lastest updates to my knowledge

    "iPod software update server could not be contacted. The Server does not support this version of iTunes." iPod will not turn on or charge or reset settings. I tried plugging it in my laptop, house computer and docking station to charge and nothing. Also, I have all the latest software updates to my knowledge. This is a classic 8GB iPod, running of Windows 7. Any thoughts/suggestions?

    only thing that seems to work so far is syncing without photos and also check here https://discussions.apple.com/thread/3206849?start=30&tstart=0

  • HT201407 i did all the steps to resolving the problem  that my wi-fi does not turn on but it didnt work

    i did all the steps to resolving the problem  that my wi-fi does not turn on but it didnt work

    Hello there, Ahmedalheety.
    If you are unable to connect to WiFi with your phone, you will find pretty extensive steps at the following Knowledg Base article to resolve that issue:
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/ts1398
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • My screen turns white and my functions lag on me for instence i try going to my ipod and it turns on but then turns right off going back to main screen. when i click on my settings it takes forever to open up, if opening at all.

    my screen turns white and my functions lag on me for instence i try going to my ipod and it turns on but then turns right off going back to main screen. when i click on my settings it takes forever to open up, if opening at all.

    Restore the phone --> http://support.apple.com/kb/HT1808
    If this does not resolve the problem you have a hardware problem.

  • IPod will not turn on/passcode error. Please read for more info.

    I am trying to fix my friend's iPod Touch 2G 8GB. It will not turn on but I have gotten it to slightly connect to iTunes. This message keeps appearing "iTunes could not connect to the iPod because it is locked with a passcode. You must enter your passcode on the iPod before it can be used with iTunes." However, I cannot enter a passcode because the iPod does not come on.
    I did get the iPod to show up in iTunes once and I restored the iPod, but after it finished restoring I could not get it to show up in iTunes and it still will not turn on. It just keeps giving me the passcode error over and over again.
    The iPod also does not show up in My Computer, nor will it charge/turn on on my Logitech iPod dock or Playstation 3.
    I was wondering what I should do to try and fix this issue and get the iPod back in working order. I'd appreciate any help possible!

    Can't you bypass the passcode if the iPod is connected in recovery mode(DFU Mode)
    Is it ok if the files on the iPod are lost?
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  • My iphone 4 will not turn on but when connected to the pc in itunes it says my device is in recovery mode and when i do SHIFT restore and select my ipsw it extracts then this 3914 error message appears someone help!!!

    my iphone 4 will not turn on but when connected to the pc in itunes it says my device is in recovery mode and when i do SHIFT restore and select my ipsw it extracts then this 3914 error message appears. i normal restore then it this error message appears 1601. and my iphone is in RECOVERY mode. and holding the power button and the home button doesnt do anything my latops just makes a ding sound after 6seconds. My iphone screen is just blank and will not come on and i really need help

    Has the iPod been wetted?
    Try DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Try on another computer.
    Also see:
    https://discussions.apple.com/message/12690674#12690674
    https://discussions.apple.com/message/13032101#13032101
    Last, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • IPod will not turn BACK ON!  Cold weather?

    My iPod will not turn back on. I left it in a cold car for a few days while I was at my family's house, and the battery must have died while I was there. I came home and plugged it in, but it wouldn't charge or turn on. Help!!

    Try sending it to the itunes store because when i left my ipod in a car for a few days it worked fine. if you haven't tried the 5 rs try those first.
    To reset your iPod nano (2nd generation):
    Reset
    1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
    2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
    Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
    If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
    Retry
    Retry your iPod with a different USB or FireWire port on your computer (please note that the latest iPods can only be synced through USB).
    Restart
    Restart your computer, and make sure that you have the latest software updates installed.
    Reinstall
    To reinstall your iPod nano (2nd generation):
    To update and reinstall your iPod software, first download the latest iTunes software.
    Next, open the new version of iTunes and connect your iPod to your computer. iTunes will then automatically check to see if your iPod needs to be updated and perform the update for you.
    To then check the software version on your iPod, select it from the source list in iTunes. iTunes will display the information about your iPod.
    Restore
    To restore your iPod nano (2nd generation):
    Warning: Because Restore erases all of the songs and files on iPod, make sure to back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library. If you use the Nike + iPod Sport Kit, see this document for more information.
    How to restore your iPod:
    Make sure you've reinstalled the latest version of iTunes.
    Open iTunes, and then connect your iPod to your computer.
    After a few moments, it will appear in the Source list in iTunes.
    Select your iPod in the Source list and you will see information about it appear in the Settings tab of the main iTunes windows.
    Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
    Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
    Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
    Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
    Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
    A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
    During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
    After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
    Mac Book   Mac OS X (10.4.8)  

  • My ipod touch is completely unresponsive.  Will not turn on at all even when connected to power???? HELP!!!

    ipod touch completely unresponsive.  will not turn on at all even when connected to power source.  is it dead????

    After charging for at least an hour reset the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next connect the iPod to your computer and see if iTunes sees the iPod.  If it does try restoring the iPod via iTunes.  If it is not visible try the following to make it visible:
    --- Place it in recovery mode via:
    iPhone and iPod touch: Unable to update or restore
    --- Place in DFU mode:
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • My ipod in not turning on,screen is blank

    My ipod in not turning on and
    not recognized in computer,
    screen is blan

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • IPod will not turn off using click wheel

    My 30G iPod won't turn off unless I put it in the universal dock and use the remote. It will not turn off using the click wheel. I've tried resetting the iPod, and also changed the "Settings" back to the factory default, and that didn't make any difference. Is anyone else having this problem?

    Welcome to Apple Discussions!
    Does the iPod sucessfully reset?
    Try resetting the iPod...
    Resetting iPod
    After it resets, wait about a minute. Now try turning it off.
    Also, try activating the sleep timer on the iPod. Does that turn it off? (Go to extras-->clock-->[select a clock]-->sleep)
    btabz

  • TS2771 ipod touch not turning on, apple icon flashes only

    ipod touch not turning on, apple icon flashes only

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

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