TS3474 ipod nano shows an responsive black screen

After reading a couple of articles regarding my problem, it seems like my ipod nano screen is basically dead and it doesn't respond to at all. I tried to connect it to my computer and I saw the icon on my desktop and it also appeared on my itunes as if it is OK. Everything seems normal except for the ipod screen. So I tried to reset through the computer and also manually by holding - and sleep/wake buttons. On my computer, it appeared that the device is being restored to factory settings.
I still want to know if it is just a screen? or it could be some software that needs to be reinstalled by Apple genius? Could this be a defective product from the factory?
Regards,
Ibrahim

The answer hasn't changed since June. Your iPod is not supportable here or by Apple since you attempted to repair it yourself.
Look for advice someplace like ifixit.com, find a competent 3rd party repair shop, or buy a new one.

Similar Messages

My ipod is showing a blank/black screen.

Had to restore my ipod a few days ago. Everything worked fine, but now it is showing a blank grey screen... I cant seem to be abel to do anything ? HELP

Have you tried here:
iPod touch: Hardware troubleshooting

Hey i have an ipod touch 5gen ,it has stopped responding and is showing a blank black screen.when ever i connect it to itunes it gives a sound of the connection. what am i suppose to do?(ios7)

hey i have an ipod touch 5gen ,it has stopped responding and is showing a blank black screen.when ever i connect it to itunes it gives a sound of the connection. what am i suppose to do?(ios7)

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

The screen on my ipod nano 2nd generation turns black. It still plays music. I've tried resetting the ipod to clear the black screen and the screen goes back to it's normal state but after a few minutes the screen goes black again.

The screen on my ipod nano, 2nd generation, turns black. It stills plays music. I've tried resetting the ipod to clear the black and the screen goes back to it's original state. But after a few minutes the screen turns black again, while the music is still playing. What can I do about this?

That's just the iPod's backlight timer going off, signaling the iPod's backlight to turn off to conserve battery power.
B-rock

IPod nano 5 date & time and screen problems.

My iPod nano 5th gen. The screen has white lines going from side to side. And more and more keep appearing. Also when I go to change the date and time setting it keeps shutting off and restarting. I've tried to do a hard reset and it didnt work. Someone please help !!!!!!!!!

I have sorted out the playing problems.
However it's still not showing battery is charging either through usb or mains charger - although I can play music - but cannot switch nano off. Any advice appreciated

Ipod touch wont turn on i tried restoring it but every time i do it just says its waiting for the ipod to respond. meanwhile my ipod is no longer a black screen but the apple logo with a loading bar underneath that after leaving for 8 hours hasnt moved.

my ipod touch wont turn on ive tried restoring it but every time i do it just says its waiting for the ipod to respond. meanwhile my ipod is no longer a black screen but the apple logo with a loading bar underneath that after leaving for 8 hours hasnt moved.

Try:
- Another cable
- Another USB port
- Reboot the computer
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My daughter's ipod nano shows up in "devices" when I plug it in...but it disappears. Right away it says it needs to update, but then after extracting the files it comes back and says that it can't be updated because it can't be unmounted. help?!

My daughter's ipod nano shows up in "devices" when I plug it in...but it disappears. Right away it says it needs to update, but then after extracting the files it comes back and says that it can't be updated because it can't be unmounted. help?!

When in DFU mode and connected to the computer iTunes does not say anything but iTunes will see the iPod and you can restore the iPod via iTunes. When in recovery mode and you connect, iTunes will say it found an iPod in recovery mode.

My ipod touch 2g is on black screen.when i connect it to my pc it is not recognizing it.then i opened i tunes and put the phone in dfu mode it says an ipod is detected but it cannot be restored error 1600.plz help me...

my ipod touch 2g is on black screen.when i connect it to my pc it is not recognizing it.then i opened i tunes and put the phone in dfu mode it says an ipod is detected but it cannot be restored error 1600.plz help me...

Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

I can't unlock my ipod nano 4th generation. The screen is still working, I can sync to my computer and I can see when it is charging but it stays in the mode of being locked even after I unlock it at the top.

I can't unlock my ipod nano 4th generation. The screen is still working, I can sync to my computer and I can see when it is charging but it stays in the mode of being locked even after I unlock it at the top. What could be wrong?

Hi Saint09,
Thanks for visiting Apple Support Communities.
I'd recommend the steps in our iPod troubleshooting assistant:
http://www.apple.com/support/ipod/five_rs/nano4gen/
Regards,
Jeremy

Some snaps show up as black screens when I try to view them as single pictures.Even when I run them in slideshows they show up as black screens.These are jpeg files.How can I avoid this happening?

Some snaps show up as black screens when I try to view them as single pictures.Even when I run them in slideshows they show up as black screens.These are jpeg files.How can I avoid this happening?

There are several possible causes for the Black Screen issue
1. Permissions in the Library: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Include the option to check and repair permissions.
2. Minor Database corruption: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild.
3. A Damaged Photo: Select one of the affected photos in the iPhoto Window and right click on it. From the resulting menu select 'Show File (or 'Show Original File' if that's available). Will the file open in Preview? If not then the file is damaged. Time to restore from your back up.
4. A corrupted iPhoto Cache: Trash the com.apple.iPhoto folder from HD/Users/Your Name/Library/ Caches...
5. A corrupted preference file: Trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
If none of these help:
As a Test:
Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?

Iphoto 9.5.1 shows mpeg-4 files as a thumbnail, but will only show as a black screen when you double click on it, other video files are able to be played and are viewable. Why?

iphoto 9.5.1 shows mpeg-4 video files as a thumbnail, but will not play the video. When try to play video it shows as a black screen. Other video files play ok- (mpeg, .mov). What do I have to do to view them? If I use imovie they will play, but I sometime like to view them in iphoto. It worked before I upgraded to 9.5.1 and 19.9.2 of the operationg system.

Select the thrumbnail of one of the videos and use the File ➙ Reveal in Finder ➙ Original menu option. That should take you to the original mpeg4 file.
If it does then try the following:
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - Run Option #4, Rebuild Database, followed by Option #1 if needed.
OT

My iphone 5 sometimes shows up a black screen

My iPhone 5 sometimes shows up a black screen when im either unlocking my phone or playing games, ive tried restoring and doing a hard reset but it keeps happening, my phone is still under warranty for repair etc what can apple do? and what if it doesnt happen if i take it to apple? do they have to send it off to get repaired? will it cost money?

Hello this is for sure software problem with the new ios I had lots of customers with the same issue your having that the shutter will get stuck or just a black screen etheir back camera or front camera won't work with this update. The only thing to do is wait for another update.

Why is my ipod nano showing up in itunes device, but neither my iphone nor my mother's iphone are showing up?! Very irritated.

Why is my ipod nano showing up in itunes device, but neither my iphone nor my mother's iphone are showing up?! Very irritated.

Do you still have the "Music Video" Smart Playlist in iTunes? If you right click on a video file, which normally shows up under "Movies" you can pick the video type of Movie, Music Video, or TV Show. When you select "Music Video" the video file drops out of the Movies section and if the Music Video playlist is present will show up there.
You might have deleted that playlist so it wouldn't be on the iPod either.
So create a Smart Playlist where the rule is Video Kind IS Music Video...
Patrick

HT1320 My Ipod nano says its locked and screens on and it's staying frozen. I have tried pressing the menu and select button simultaneously and still not reset. What should I do?.

My Ipod nano says its locked and screens on and it's staying frozen. I have tried pressing the menu and select button simultaneously and still not reset. What should I do?

Right click on the iPod Nano icon. "Eject" should pop up. At least that is the way it works on Macs.
Just found this:
iPod: How to Safely Disconnect if iPod doesn't eject

PLEASE HELP....=/ IPOD NANO IS STUCK BETWEEN 2 SCREENS

CAN SOMEONE PLEASE HELP ME.....
MY IPOD NANO IS FROZEN BETWEEN 2 SCREENS. IT WONT TURN OFF NOR ON AND WHEN I PLUG IN USB TO MY COMPUTER IT WONT DO ANYTHING EITHER. I HAVE TRIED EVERYTHING...WHAT SHOULD I DO NOW, LET THE BATTERY RUN DOWN? THIS IS THE FIRST TIME I HAVE HAD THIS PROBLEM...I DONO WHAT I SHOULD DO...
THANK YOU VERY MUCH

Try a hard reset of the device with it connected or not connected.
How to reset iPod
B-rock

TS3474 ipod nano shows an responsive black screen

Similar Messages

Maybe you are looking for