TS3540 I moved my itunes music to an external hard drive. My music plays in itunes on my apple com, all of my playlists are in tact. I cannot get my ipod touch or iphone to show up in my itunes. If I delete follow the directions above, will my playlists s

I cannot sync my ipod touch, nor my iphone to my itunes anymore. I would like to go through all of the steps troubleshooting listed in this article, but will I lose my playlists?

Your playlists are contained in your library.itl files in your user area iTunes folder, or on the external drive if you keep your whole iTunes folder there. The steps outlined in that article will leave that unaffected. Still, it is always a good idea to make a complete bootable clone backup of your computer before undertaking the type of procedures that article suggests, just in case you delete the wrong thing.

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I cannot get my ipod touch or iphone to be recognized by Itunes on my mac mini. Only when i download itunes each time afresh, will it show up the first time. Then these devices will not be recognized at other times. Is it because i am not uninstalling it

I cannot get my ipod touch or iphone to be recognized by Itunes on my mac mini. Only when i download itunes each time afresh, will it show up the first time. Then these devices will not be recognized subsequently. Is it because i am not uninstalling itunes before I download it? Surely this is a basic thing, ie that my devices need to recognize each other?

After you dry the iPod:
How to fix a wet iPod or iPhone | eHow.comfix-wet-ipod-iphone.html
Connect the iPod to a charging source overnight and then try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
If iTunses can see the iPod you can backup the iPod
iOS: How to back up
http://support.apple.com/kb/HT1766and copy media from the iPod
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
If iTunes does not see the iPod then its contents are lost

Transferring music to an external hard drive while keeping play counts

Hello all.
I received a 250 GB external hard drive for my birthday yesterday as my internal one was getting very full. I decided that I would transfer my 3000+ songs on to it in hopes of clearing some room. Now, I know that once you move a file from its original destination (I did not have the "Copy to iTunes Music Folder" setting enabled) but I have consolidated my library and now everything is in that folder.
I've been having a lot of trouble getting the songs to actually be recognized from my external hard drive even though the whole iTunes folder had been copied there (I was too afraid to delete the original incase it didn't work). I have also went into the iTunes preferences and changed the location of the folder to where it is on my external hard drive, and it updates the library but when it is done nothing is different. When I look at the "info" for songs, they are still shown as on my internal drive.
How do I make iTunes see that my music is on my external drive and for it to start looking there instead of internally while keeping my play counts and playlists?

Hi,
here is the correct procedure for moving your music to an external drive - http://support.apple.com/kb/HT1364
Regards

How can I back up multiple itunes libraries to an external hard drive?

How can I back up multiple itunes libraries to an external hard drive? I have tried dragging them across but they all open up as the primary library.

See this -> https://discussions.apple.com/docs/DOC-2682

I have two apple id's one from my old laptop and one from my iPhone. I saved my iTunes library to my external hard drive and then tried to transfer it to my iMac. My music skips like a scratched cd now and I can't add any to my iPhone. Help please!

I have two apple id's one from my old laptop and one from my iPhone. I saved my iTunes library to my external hard drive right before my old mac laptop died and then tried to transfer it to my new iMac. Now when I try to play my old music it skips like a scratched cd. Also, now I can't add any music to my iPhone unless it was purchased recently through itunes and downloaded through icloud. I tried to "Organize" my library in hopes of correcting the problem but my iMac just ejects my external harddrive part way through. Please help!

Ejects the harddrive?
Of what did your old Mac die?
It sounds to me like you have some file corruption somewhere. Either in the transfer of your library to the external or the external itself is flaky if it keeps ejecting.

How do I get iTunes to access music files on external hard drive?

We moved all of our music to an external hard drive. The hd is always on and I connect to it wirelessly. I don't know how to get iTunes to use the library that is on the hard drive, can anyone help me please.

iTunes expects to find its library in the ./Music/iTunes folder. To get iTunes to see music on another drive, you first have to create the library on your internal drive. Once you've done that, you copy the iTunes folder over to your external drive, and redirect iTunes to that drive, using an alias. (I originally did this in Tiger and it continues to work fine in Leopard. I don't know if doing it originally in Leopard would make any difference.)
Note: If your external drive library is already too large for your internal drive, simply use as much of it as you can to create the original library on your internal drive. You can add the rest of it once you've got iTunes looking at the external drive. In this case, remember to name any "iTunes" folder on the external drive to something else, so you don't erase everything in the following procedure.
Load up as much music as you can on your internal drive, making sure it appears in iTunes.
Quit iTunes and copy the iTunes folder from your internal drive to your external drive (be sure you don't erase whatever's already on the external drive). Copying that folder to the root of the external drive is OK.
On your internal drive, rename the 'iTunes" folder to something else (like orig_iTunes) -- or move it out of the Music folder.
Open your external hard drive to the directory containing your iTunes folder.
Cmd-Option drag the iTunes folder from the external hard drive to the internal hard drive Music folder, creating an alias in the internal drive's Music folder.
Launch iTunes. You should now see the music from the external hard drive. If necessary, you can now add back any missing music, and it will automatically create the necessary music and library files inside your iTunes folder on the external drive. Once you've got them all added, you can delete both the orig_iTunes folder, and the folder on your external drive that served as the source for adding your library back in.

How do I have itunes use/detect my external hard drive and place music on the external drive from the itunes store? There are no music files on my pc yet. I will like to do this after installing itunes 11 on my pc for the first time. I am using windows 7

How do I have itunes use/detect my external hard drive and place music on the external drive from the itunes store? There are no music files on my pc yet. I will like to do this after installing itunes 11 on my pc for the first time. I am using windows 7. HP computer intel Dual Core. Thanks for any help!

Hey idw3,
Welcome to Apple Support Communities, and thanks for the question. Follow the instructions on this article to move your iTunes Media folder to an external hard drive:
iTunes for Windows: Moving your iTunes Media folder
http://support.apple.com/kb/HT1364
Regards,
David

Why can't iTunes find the music from an external hard drive?

I moved my music to an external hard drive to free up space on my old laptop. Since I moved to a new laptop, iTunes never seems to find the music. I have to go through and manually select a song for it to find it one and then it says should it use this to find the rest of the songs. Then it crashes. I have reinstalled iTunes tonight with no real improvement. I want to be able to create a playlist to upload to my new iPad as well as updating music on my iPod but I can't do any of it. Please, any advice!

angelafromlanchester wrote:
I moved my music to an external hard drive to free up space on my old laptop. Since I moved to a new laptop, iTunes never seems to find the music.
Has the new laptop given the external drive a different drive letter?
The "missing file" error happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, one of its parent folders, or the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to Get Info, then click No when asked to try to locate the track. (Due to a bug in iTunes 12 you currently have to say No twice!) Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, a folder renamed, or a drive letter has changed, it should be possible to reverse the actions. If the difference between the two paths is an additional Music folder in one path then this is a layout issue. I can explain further if that is the case.
In some cases iTunes may be able to repair itself if you go through the same steps with Get Info but this time click Locate and browse to the lost track. It may then offer to attempt to automatically fix other broken links.
If another application like Windows Media Player has moved/renamed the files then the chances are that subtle differences in naming strategies will make it hard to restore the media to the precise path that iTunes is expecting. In such cases, as long as the missing files can be found somewhere, you should be able to use my FindTracks script to reconnect them to iTunes. See this post for an explanation of how it works.
tt2

I moved my itunes library to an external hard drive and now when I try to sync my ipad it says it is already synced to another library.

I moved my itunes library to an external hard drive and then I tried to sync my ipad. I got a message that says my ipad is synced to another library and it will erase my ipad, which I don't want to do. I'm not sure how to fix this problem, any ideas?

Ok. progress...
So is your media folder called iTunes Music or iTunes Media? And does it have a folder called Music inside it?
Before going any further you should first attempt to use File > Library > Organize Library > Rearrange files in the folder "<Media Folder>" (ignore if grayed out). This will make sure that any iPod Games or Mobile Applications get placed inside the iTunes Media folder which is needed for portability.
If your iTunes Media folder is called iTunes Music, close iTunes, rename the folder as iTunes Media and start iTunes again. iTunes will automatically adjust. Close iTunes again.
On your external drive rearrange the folders that you have already copied there so that they match the layout in your active library. You should end up with a folder called X:\iTunes where X: is the external drive letter, and the media folder is X:\iTunes\iTunes Media. If the library layout was upgraded then you will need to create a Music folder inside this and move all the artist folders and Compilations into Music. You will also need to copy iPod Games and Mobile Applications from your internal drive into the new media folder. Next copy the files iTunes Library.itl, iTunes Library Extras.itdb, iTunes Library Genius.itdb, sentinel and the folder Album Artwork from the internal drive into X:\iTunes. The preceding manipulations should make the internal and external copies of your library match without you having to copy all of the media over again.
Now hold shift as you start iTunes. Click choose, browse to and open X:\iTunes\iTunes Library.itl.
Finally use File > Library > Organize Library > Consolidate files. This will ensure that any stray files that might have been added from outside your original media folder will be copied into the new one.
You can now reclaim the space used by your library on the internal drive, however before you do so I would advise you to obtain another external drive and make use of this backup tip.
tt2

How to put my music on my external hard drive through itunes

How do i put music on my external hard drive from itunes after creating a folder.

Our iTunes guru Terence Devlin advises the following:
1. Quit iTunes
2. Drag the iTunes folder from your internal hd - located in ~/Music folder - to your external hd (which has to be formatted as HFS Extended (Journaled)). DO NOT delete the original one from your internal hd... yet!
3. When the transfer is complete, press and hold the Option(alt) key and fire up iTunes.
4. A "Choose iTunes Library" window will come up. Click on the "Choose Library" button.
5. Navigate to where the iTunes folder is located in the external hd.
6. Within the iTunes folder, select the iTunes Library file and click Choose...
That's it. iTunes will now display all your playlists, songs, movies, podcasts etc. At this point, should you wish, you can delete the iTunes folder from the internal hd to free up space.
More info:
http://support.apple.com/kb/HT1751
Or if you prefer a more complicated explanation:
http://www.ilounge.com/index.php/articles/comments/moving-your-itunes-library-to -a-new-hard-drive

Trouble getting iTunes to sync with music on my external hard drive

PLEASE HELP ME! I recently moved all of my music to my external hard drive to free up space on my computer. I have all the original files on my hard drive now, but (perhaps stupidly) deleted all the files from my actual computer. Now, I'm afraid I can't get all my ratings, last time played, number of plays, playlists, etc. back.
This is basically what I did:
1. Moved music from computer to External
2. In my iTunes preferences menu, I changed my "iTunes Music Folder Location" to the same original folder on my external hard drive.
My problem is that after I did that, iTunes didn't automatically add all my files back into the program. Now, it seems like I've got to add everything back one by one and everything without my customized info (#plays, recently played/added, rating, playlists, etc).
Will someone please just talk to me about this since AppleCare represetatives refuse to deal with problems that have absolutely anything to do with products that aren't made by them....even though I bought the thing at an Apple Store. I'm not sure if I'm giving the right info...I just need someone to ask me the right questions! PLEASE!

Here's Apple's method of moving your Music Folder:
iTunes: Moving your iTunes Music folder
It refers to iTunes 4 but works for iTunes 6. Notice step 14. Leave the iTunes Library & iTunes Music Library files in the ~/Music/iTunes folder on your internal HD. This is where iTunes, also other iLife apps, expect to find them.
What are the iTunes library files?

Can i show and play music from my external hard drive in iTunes without adding it to my Mac hard drive?

I have more music than I can keep on my Macbook hard drive by over 200GB. I'm hoping to be able to show and play all music from my external hard drive in iTunes without having to add any of it to my Macbook Hard Drive

Hello B3NN13,
If you would like to add the music from your external hard drive to iTunes without copying it to the iTunes Library on your internal hard drive, you may find the following article helpful:
Add files to your library without adding them to your iTunes folder
When you add an item already on your computer to your iTunes library, iTunes places a copy of the file in your iTunes folder. The original file remains in its current location.
You can change this setting so that files are added to your iTunes library without being added to the iTunes folder. You might want to do this, for example, if you prefer to store video files on an external disk but still want to view them in iTunes.
Choose iTunes > Preferences, and click Advanced.
Deselect the checkbox next to “Copy files to iTunes Media folder when adding to library.”
From now on, when you drag a file to your library or choose File > Add to Library, the item appears in iTunes, but the actual file isn’t copied or moved.
Tip: You can temporarily reverse this setting by holding down the Option key while you drag files to the iTunes window.
iTunes 12 for Mac: Change where your iTunes files are stored
Sincerely,
- Brenden

I moved my itunes library to an external hard drive and now I can not update my phone and my apps aren't showing in the sidebar of my library. How can I fix this?

I moved my whole library onto an external hard drive but now when I plug my phone in, it can't back up, it can't update and my apps stopped showing up on the side. It still charges and syncs but I can't update the software. I use a PC. Does anyone know how to fix this?

Ok. progress...
So is your media folder called iTunes Music or iTunes Media? And does it have a folder called Music inside it?
Before going any further you should first attempt to use File > Library > Organize Library > Rearrange files in the folder "<Media Folder>" (ignore if grayed out). This will make sure that any iPod Games or Mobile Applications get placed inside the iTunes Media folder which is needed for portability.
If your iTunes Media folder is called iTunes Music, close iTunes, rename the folder as iTunes Media and start iTunes again. iTunes will automatically adjust. Close iTunes again.
On your external drive rearrange the folders that you have already copied there so that they match the layout in your active library. You should end up with a folder called X:\iTunes where X: is the external drive letter, and the media folder is X:\iTunes\iTunes Media. If the library layout was upgraded then you will need to create a Music folder inside this and move all the artist folders and Compilations into Music. You will also need to copy iPod Games and Mobile Applications from your internal drive into the new media folder. Next copy the files iTunes Library.itl, iTunes Library Extras.itdb, iTunes Library Genius.itdb, sentinel and the folder Album Artwork from the internal drive into X:\iTunes. The preceding manipulations should make the internal and external copies of your library match without you having to copy all of the media over again.
Now hold shift as you start iTunes. Click choose, browse to and open X:\iTunes\iTunes Library.itl.
Finally use File > Library > Organize Library > Consolidate files. This will ensure that any stray files that might have been added from outside your original media folder will be copied into the new one.
You can now reclaim the space used by your library on the internal drive, however before you do so I would advise you to obtain another external drive and make use of this backup tip.
tt2

I got a new computer and backed up my iTunes library to an external hard drive. The external hard drive is not allowing me to access the drive. Is there a way to transfer the songs from my iPod touch to my new computer?

I got a new computer and backed up my iTunes library to an external hard drive. The external hard drive is not allowing me to access the drive. I no longer have access to the old computer. Is there a way to transfer the songs from my iPod touch to my new computer?

That's a bummer, didn't realize the exHD files were corrupt, esp if you have tried from another PC and not just this new computer.
You can get purchases from the itunes store transferred from an iPod using these directions:
http://support.apple.com/kb/HT1848?viewlocale=en_US
If you want everything (meaning non-itunes songs, app data, photos, etc) you need to buy a 3rd-party ipod manager that support iTouch. Here is an iLounge article to start your research:
http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/P2/

I have backed up all my music on an external hard drive and i was wondering is there a quick way to put it all back on itunes.

i have backed up all my music on an external hard drive and i was wondering is there a quick way to put it all back on itunes.

Hello, Gazzlaa84.
You can import your media a couple different ways. If you plan on keeping the media on the external drive, I would just direct iTunes to read the media folder on the external. Here are the steps on how to make that change.
iTunes for Windows: Moving your iTunes Media folder
http://support.apple.com/kb/HT1364
iTunes for Mac: Moving your iTunes Media folder
http://support.apple.com/kb/HT1449
Also, here is another great resource for moving your iTunes media.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Cheers,
Jason H.

TS3540 I moved my itunes music to an external hard drive. My music plays in itunes on my apple com, all of my playlists are in tact. I cannot get my ipod touch or iphone to show up in my itunes. If I delete follow the directions above, will my playlists s

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