TS3623 Apple TV slow downloading, slow authorizing then says iTunes unavailable

I have two Apple TV boxes in the same house and on the same network connection. One works GREAT, the other one has started having issues in the last several days. I choose a tv show or movie and it says downloading ( usually takes several minutes) then it goes to authorizing and never completes the screen defaults to iTunes unavailable - try again later. Any suggestions? I have reset, reboot, and unplugged.

Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.
The following article(s) may help you.
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Sources of Interference
Wifi Diagnostic Software (for Mac users)
You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

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Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
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http://www.apple.com/itunes/download/
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http://www.rarlab.com/
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Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

Tried to update to OS 5.0.1. It crashed my phone and now will not restore. Downloads update but then says server timed out? Help

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When I open itunes it freezes for a few seconds then says iTunes stopped working and closes down. I have tried downloading the latest version, both repair and remove and it still keeps happening

When I open itunes it freezes for a few seconds then says iTunes stopped working and closes down. I have tried downloading the latest version, both repair and remove and it still keeps happening

Tried the un-install and getting the same problem although it takes a bit longer before it crashes this time. Checked the problem report and it looks the same as the previous reports.
Problem signature
Problem Event Name:          APPCRASH
Application Name:          iTunes.exe
Application Version:          10.2.1.1
Application Timestamp:          4d756476
Fault Module Name:          MediaToolbox.dll
Fault Module Version:          1.0.694.3
Fault Module Timestamp:          4d4d9a00
Exception Code:          c0000005
Exception Offset:          0034a672
OS Version:          6.0.6002.2.2.0.768.3
Locale ID:          2057
Additional Information 1:          fd00
Additional Information 2:          ea6f5fe8924aaa756324d57f87834160
Additional Information 3:          fd00
Additional Information 4:          ea6f5fe8924aaa756324d57f87834160

HT1725 When I type in my apple ID to download a song it says it needs additional info for security, and then it asks me two questions that I don't know the answers to. What do I do?

When I type in my apple ID password to download a song it says it needs additional information so I clicked ok. And then it asked me two security questions that I don't remember the answers to. What do I do? I'm so frustrated

Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions

BIZARRE - iTunes tells me songs are not authorized, then says they are???

Purchased several songs & a couple albums. Burned a couple of the albums to CD to use in my car. Whatever songs I burned to CD now will not play in iTunes. Message appears saying +"This computer is not authorized to play "Song Title". Would you like to authorize it?"+ HOWEVER, if I then enter my password to try & authorize the song(s) a 2nd message appears: +"This computer is already authorized."+
Says I need to authorize songs, then says I can't authorize because it's already authorized. End result is I can't use anything I've purchased. What could cause this?

Not sure about the question below, but I got my issue taken care of by de-authorizing iTunes, then reauthorizing it. I did receive a response from Apple within 48 hours as well and they de-authorized all my accounts as well - Apple is apparently aware of this issue and it seems to be isolated to the new version of iTunes (8).

I have tried to download updated and then reinstall itunes and neither work

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Do the following:
Uninstall from Windows the following five programs: iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application Support. You do this from an applet in Control Panel called Programs & Features (in Windows 8, 7, or Vista) or Add or Remove Programs (in Windows XP).
Download the latest version of iTunes from Apple and note the location you're saving it to so you can find it once it's done.
Run the iTunes installation as an administrator, just Right click iTunes installer and Run as Administrator.

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Do as it said, try again later.
Millions are attempting the download

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Thanks

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1. Quit the app completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
2. Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
3. You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.

Apple TV slow performance with large iTunes library

We have a rather large (movies + music) iTunes library and the appleTV is performing very poorly... Are there any suggestions how to improve wake-up time, menu response time or performance overall? Will it help to put our music on a separate HDD and turn that off when we want to use the appleTV? Anything else?

Sorry to butt-in, we have a 2.6TB iTunes library. Music and Photos are kept on the AppleTV all else is streamed. We use a Lacie 4Big Quadra attached to a iMac G5 streamed via Airport Extreme.
The only delays we get are for the Lacie coming out of sleep mode (takes about 45 seconds), which sometimes results in an on-screen message of File Format not compatible (which just means "not found"). Retrying the selection starts the streaming. I expect the iTunes library streams the Movie/TV programme to the AppleTV which buffers it for delivery. This could be the delay you're experiencing, maybe 15-20 seconds before it starts to play - is this what you mean?
As our library has grown we've noticed no significant performance drop-off.
Possibly it's a network issue, have you run the network diagnostics on Apple TV ?
Roger

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Create a iTune and App Store account without credit card
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2. Tap INSTALL APP
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5. Agree with Terms and Conditions
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MBP 6,2 is authorized, then says its not. (sync issues, IPad2)

Very strange, my itunes on the MBP 6,2 was authorized (5/5). When I tried to sync some MP3's from my MBP to ipad2, it starts step 1, but quickly aborts before step 2. It's telling me that the computer is NOT authorized. So I logged out/in again and sure enough, it's telling me that the MBP is authorized.
I reset all the authorized computers to 0/0 and tried again to no avail. This has never happened to me before and I have no clue what to do next.
I then tried to move the same mp3's from the MBP to my iPhone4 and it worked flawlessly... I'm so confused.
Any suggestions would be greatly appreciated, thank you.

Hi dutch81,
If you are getting repeated prompts to authorize your computer, you may find the following articles helpful:
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/ht1420
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Regards,
- Brenden

HT1414 When trying to use new apple ID to download apps told that the iTunes Store does not accept details- please contact support etc..?

Cannot download anything on new iPad until Apple ID has been used in iTunes Store, try to enter details as asked and then told to contact support...?

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I bought a new ipod today and i can not get it to connect to my mac oe my itune account it say s i need ituned 10.4 so i tried to download it, it then says i need mac osx10.5 so i tried to down load it but it says something else do i need to return it?

I bought a new ipod touch today. I tried to install it and it says i need itunes 10.4 so i tried to download that, it said i needed mac os x 10.5 so i tried to down load that it gave me another message. how do i get my new ipod onto my mac? Or do i need to return the ipod?

New iPod Touch devices require a minimum of Mac OS X Leopard 10.5.8 in addition to a fairly recent version of iTunes. If you are running Tiger (10.4) or earlier, you can't just update to Leopard for free; you have to buy it.
http://support.apple.com/kb/ht1447

TS3623 Apple TV slow downloading, slow authorizing then says iTunes unavailable

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