TS3623 Apple TV works fine if connected directly to Samsung tv, but shows no or incompatible signal when connected through Harman Kardon AVR 1565 av receiver, other signals like dish satellite receiver work fine both ways

Apple TV (1080p) works fine if connected directly to Samsung tv, but shows no or incompatible signal when connected through Harman Kardon AVR 1565 av receiver, other signals like dish satellite decoder work fine both ways.

Does it help if you set the output to 720p.

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Is it a common occurance for an iPad 4th gen to just blank out and stop working? The screen shows nothing at all, no sounds but it registers on my computer when connected.

Is it a common occurance for an iPad 4th gen to just blank out and stop working? The screen shows nothing at all, no sounds but it registers on my computer when connected.

A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure.

I have a time capsule and two air port expresses. The time capsule is in the middle of my house, the expresses equidistant in opposite directions. I would like the expresses to both connect directly to the capsule, but they are connected in serial. How?

I have a time capsule and two air port expresses. The time capsule is in the middle of my house, the expresses equidistant in opposite directions. I would like the expresses to both connect directly to the capsule, but they are connected in serial. How to reconfigure.
I ask because I have music running out of both expresses, and the one that is most distant from the time capsule (routed through the first express) regularly drops the music signal from itunes. And I am guessing the serial configuration of the routers has something to do with this, but my root problem is music dropout - any thoughts would be appreciated.

If you have the the most current model of the Express devices, the default setup is to "extend" the wireless signal. In this type of setup, each Express communicates directly to the Time Capsule.
How did you setup the AirPort Express devices?
What version of the Mac operating system are you using on your MacBook? Or, do you have AirPort Utility installed on your iPad?

My itunes 11 Home sharing is not working with my windows 7 PC and iPad it shows up on iPad and when I go to share the music app does loading for 3 mins and crashes I am using a virgin super hub router please please please help

My itunes 11 Home sharing is not working with my windows 7 PC and iPad it shows up on iPad and when I go to share the music app does loading for 3 mins and crashes I am using a virgin super hub router please please please help

My itunes 11 Home sharing is not working with my windows 7 PC and iPad it shows up on iPad and when I go to share the music app does loading for 3 mins and crashes I am using a virgin super hub router please please please help

Camera and ipod shuffle do not show up on desk top when connected

Kodak camera and ipod shuffle do not show up on desk top when connected. Trying to download pictures and adding my music to ipod shuffle, Anyone have any suggestions.

Have you plugged in another USB device to ensure that the USB ports are working?
Suggest you buy (about $10 - $20) a USB memory card reader. Just plug your camera's memory card into it & copy the pic files to your Mac. Quicker & easier than interfacing the camera for pic transfer.
 Cheers, Tom

When the system status says icloud is OK but it reports "encountered an error when connecting to the server", where do you report the problem, or how do you connect?

When the system status says icloud is OK but logon reports "encountered an error when connecting to the server", where do you report the problem, or how do you connect?

Yes i am hoping staff here will look into things, even if i can not get the speeds back what i previously had for near 6 months it would be nice to know why i can not and why the download has dropped by around 10Mb and why my upload is now inconsistant.
Ironically the post concerned got edited because i actually posted the full rather silly reply the Indian call centre made babbling on about down rates rather than the uprate i queried with them.
Bit of a shambles really no real way on BTs web site to contact anyone with regards to broadband issues.
The form which you kindly suggested and i appreciated your help ended up in the hands of someone who either did not bother to read the query or just had such a poor grasp of English they did not understand the query.
Pretty pathetic really when BT are the largest telco in the UK. I think ill be taking my broadband business elsewhere regardless at the end of my 18 month contract, while im sure staff here are wonderful and may even yet help me, i do not particularly want to go through the almost like pulling teeth pain of getting any future issue looked at.
They are great at quickly fixing voice line problems and have a great test on their site. Broadband side of things and support for that though seems a shambles.

I have recently started using an old Nano and purchased some new songs. When I go to sync it wants to erase other songs to download new. Is there a way to just sync new songs to ipod without erasing existing music on devise?

I have recently started using an old Nano and purchased some new songs. When I go to sync it wants to erase other songs to download new. Is there a way to just sync new songs to ipod without erasing existing music on devise?

Syncing shouldn't trouch you photos unless you have photos in a Photo Library album. These would be photos that were synced to your phone from your computer. If you do have any, you'll need to use an app like PhotoSync to transfer them to your computer prior to syncing.
If you prefer to backup your camera roll photos prior to syncing, open iTunes and go to Preferences>Devices and check "Prevent...from syncing automatically". Then connect your phone to your computer and import them as explained here: http://support.apple.com/kb/HT4083.
Then, to minimize data loss, follow the steps in this user tip: https://discussions.apple.com/docs/DOC-3141. To follow the steps, first open iTunes and go to View>Show Sidebar. Also, Transfer Purchases is now located in File>Devices.

HT201263 iphone only shows logo for 13 seconds when connected to pc thats all it does however i connected to wall socket it goes up to connect to itunes but when i unplug it then it switches off

iphone only shows logo for 13 seconds when connected to pc thats all it does however i connected to wall socket, it goes up to connect to itunes but when i unplug it then it switches off.
this is coincidently after an ios update for iphone which i did just approx two days earlier which was suppused to fix battery issues?
also battery shows 100 percent full but as i explained if disconected from socket it switches off altogether.

Hopefully and most likely faulty battery. If you have Warranty or AppleCare, make Genius reservation and take to Apple for resolution.

Transfered Videos to Library it shows on my Iphone 4s but in GREY [ on the pc when connected] and thus I cannot play the video, WHY

Transfered Videos to Library it shows on my Iphone 4s but in GREY [ on the pc when connected] and thus I cannot play the video on IPHONE 4s, WHY??

Sorry it IS ios 7.04

What accessory to use when connecting to Harman Kardon AVR

Hi,
we use a Harman Kardon AVR 145 for our audio at home. Please can anyone advise me what accessory to use for connecting the iPad? We have the bridge for our iPod, but that is no good of course. Please advise on a cable to use. Thanx!

Sorry, but you'll have to either wait for someone owning that equipment to show up or for someone to take the time and trouble to look it up and see what sort of connection options are provided on it. Or, if you want to perhaps move the process on a bit more quickly, and seeing as how you have it right there, you could always provide that info.

Users can only connect to RD farm website and cannot remote into terminal server , when connected via VPN

Hello,
I have a RD farm using 3 Win 2012 servers (1 broker and 2 session host), for internal use only, have not
configured gateway for internet access.
Users are able to connect to RD farm website and remote into terminal server, within office
but can only connect to RD farm website and cannot remote into terminal server , when connected via VPN
Its takes long time at securing connection and fails.
Thanks

Hi,
Thank you for your posting in Windows Server Forum.
First of all I would suggest you to configure RD gateway role on your server and pass all the connection through it because it’s a best practice to use RD Gateway in RDS Farm.
Apart from this, if you are not using RD Gateway then you must check that you have successfully forwarded port 3389 for RDS to access via VPN. Also check that you have made configuration under IIS Manager to enable Forms Authentication. Please check
this link.
In addition, please refer beneath article for additional details.
1. How to Access Windows Remote Desktop Over the Internet
2. Remote Desktop Services in Windows 2008 R2 – Part 3 – RD Web Access & RemoteApp
(For reference)
Hope it helps!
Thanks,
Dharmesh

HT2275 Do I need to choose "Share this printer on the network" for printers that are not connected directly to my MacBook Pro? I have two HP printers connected to an Airport Extreme (WiFi turned off). I connect by WiFi to another Airport Extreme w cable t

I have three Airport Extreme (AE) routers in my home network.
The main AE is set up for wifi access. The other two are connected by ethernet cables to the main AE. My MacBook Pro connects to the network wirelessly through the main AE. The AE in my office has two HP printers connected to it by ethernet cables. I have a Kodak All-in-one that is connected by USB to my MacBook Pro.
I reset my printer connections on my MacBook Pro and had to add all the printers back to my printer list. I don't know if I understand what the checkbox "Share this printer on the network" in the Print & Fax System Preferences window is for. My guess is that I don't need to share printers unless they are connected to my MacBook Pro by USB, so I should uncheck the "Share this printer on the network" box for the two HP printers that are connected to the AE. I print to them over the network, but they're not connected directly to any computer. I thought if my MacBook Pro wasset to share them and was shutdown, the printers might not be available to my Mac mini or Dell PC, which connect by ethernet to the office AE (which has the two printers connected to it).
What should I do?
For printers connected directly to a Mac (or PC) by USB, check the "Share this printer on the network" box? In my Sharing Preferences, I check "Share Printers."
For printers connected to the AE by ethernet, UNcheck the "Share this printer on the network" box on my Macs (& PCs?) when I add the printers to my printer list? In my Sharing Preferences, I UNcheck "Share Printers?"
FYI
HP LaserJet Firmware Update Utility for HP P2035n is available
Version: 20120105 (19 Mar 2012)
Operating System(s): Mac OS X, Mac OS X 10.5, Mac OS X 10.6, Mac OS X 10.7
File name: P2035_FW_Update_Utility_20120105_v1_4.dmg (3.8 MB)
line: <http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en &cc=us&prodTypeId=18972&prodSeriesId=3662025&prodNameId=3662049&swEnvOID=219&swL ang=8&mode=2&taskId=135&swItem=lj-94537-3>

Question is - will the 2 networks (using auto channel negotiations) exist well in the same house or will there be interference?
Things will be fine since the AirPort Express or AirPort Extreme will automatically search for a good wireless channel. If you assign a separate name for the wireless network, then devices will need to log in separately to this network. The extending device will need to be configured in Bridge Mode.
My suggestion would be to configure what is known as a "roaming" network in your question #2. In this case, you would assign the same wireless network name, security and password settings to the extending device and configure it in Bridge Mode.
The advantage to #2 is that you will be able to walk your laptop from a location near the Time Capsule and as you move close to the extending device, the laptop will automatically switch to pick up the stronger signal from the extending AirPort.
You are actually creating a separate network in #2, so you have the advantage of maximum bandwidth for both the TC network and the AirPort network.
Question - does the Airport Express have to be directly connected to the TC or can that connected be through a switched network?
I'm assuming that you are asking about an Ethernet switch here, correct? The AirPort Express or AirPort Extreme can connect to the Ethernet switch, or directly back to a LAN port on the Time Capsule, whichever is easier to setup.
Question 2 - assuming I can connect the Airport Express to the TC over a switched network, will "extending" the network using the Ethernet network still reduce my overall wireless bandwidth?
Connecting the remote device using Ethernet is by far the best way to extend a wireless network because it maintains maximum bandwidth on the network. This is the way that any good commercial network is designed.
Post back if you need any tips to get things setup.

My iPad is connected to my wifi account but safari is saying it is not connected to the internet

Hi I have had my ipad for 2 years with no problems and have just changed broadband provider from aol to orange, all seemed ok at first but in the last couple of days the ipad has stopped connecting to the internet. The wifi is on and connected to the router no problem but when on safari i just keep getting a pop-up stating the page cannot open because it is not connected to the internet. My sons both have macbooks and work perfectly, we even took the ipad to another house with wifi and the ipad connected with no problems. Is there anything I can do to fix the problem or is it a call to orange broadband??

Your iPad sees the WiFi signal but obviously it is not connecting to the internet.
The very first thing I would try is to reboot your router. Unplug it from power for about 30 seconds and then plug it back in and then see if the iPad will connect to the internet.

Ipod shows file w/ exclamation point when connecting

i recently have been receiving the file icon with an exclamation point on my ipod. i have finally successfully restored my ipod and now whenever i connect it to my computer it shows the icon again and freezes itunes(it's been freezing itunes before i restored it). i have pretty much tried every option to my knowledge. also, when i open My Computer it freezes as well, until i unplug the ipod. when i plug it into my external power outlet it also shows the file icon. right now it is fully restored but i am afraid to plug it into my computer since it was so difficult just to get itunes to unfreeze and restore it.

It is probably a hard drive failure of the iPod, but try to read the following, and see if it helps
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
http://www.rapidrepair.com/shop/g4-ipod-parts.html
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

No video signal when connecting Blu Ray player

I have a new blu ray player and HDMI cable. It will play just fine when connected to little cheap TV but my large Toshiba will just show No video signal when I try to connect it and use it. I have tried everything, read the whole manual, searched online help, called the support phone number which just directed me back to the online support. Nothing has helped.
Also when using my old DVD player with the 3 component cables, I never get any color, just black and white picture.

The TV likely has a shared video input. You need to tell it in the settings whether you're using a composite or component device. If you have a composite device connected and the TV thinks it's a component device, it'll show up in black and white. What model number is your TV? I'll tell you change the setting once I know what TV you have.
Also, to what specific port is the new Blu-ray player connected?
- Peter

TS3623 Apple TV works fine if connected directly to Samsung tv, but shows no or incompatible signal when connected through Harman Kardon AVR 1565 av receiver, other signals like dish satellite receiver work fine both ways

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