TS3623 Can someone help? Slow movie downloads

I have a problem downloading movies.
I get the message to try and download a lower resolution movie. My down load speed conducted on speedtest.net is always in excess of 25 mbps
Can someone help I have tried to reset, tried restore, but nothing helps the download speed.

The process is the same for all computers... log in to your paid Cloud account and go from there
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html

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    and click Delete All. Close the preference pane.
    Step 3
    If you're only having trouble with YouTube videos, log in to YouTube and load this page. You may see a link with the text "Leave the HTML5 Trial." If so, click that link.
    Step 4
    If you get a warning of a "blocked" or "outdated" plug-in, then from the menu bar select
     ▹ System Preferences… ▹ Flash Player ▹ Advanced
    and click Check Now. Quit and relaunch the browser.
    If the warning persists, triple-click anywhere in the line below on this page to select it:
    /System/Library/CoreServices/CoreTypes.bundle/Contents/Resources
    Right-click or control-click the highlighted text and select
    Services ▹ Open
    from the contextual menu.* A folder should open. Inside it, there should be a file named "XProtect.meta.plist". If that file is missing and you know why it's missing, restore it from a backup or copy it from another Mac running the same version of OS X. Otherwise, reinstall OS X.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
    Step 5
    Open this folder as in Step 4:
    /Library/Internet Plug-Ins
    Delete the following item, or anything with a similar name, if present:
    Flash Player (failing).plugin  
    You may be prompted for your login password.
    Step 6
    Re-download and reinstall Flash. Download it from the domain "get.adobe.com". Don't click a link from any other website, including this one, because you can't trust links. They may be an attempt to trick you into installing malware masquerading as Flash. Type the address into the browser window. Never download a Flash update from anywhere else.
    Step 7
    If you get a "missing plug-in" error, select
    Safari ▹ Preferences... ▹ Security
    from the Safari menu bar and check the box marked
    Allow (or Enable) plug-ins
    Then click the button marked
    Manage Website Settings...
    if present and make sure that the website is not blocked for Flash.
    Step 8
    Select
    Safari ▹ Preferences... ▹ Extensions
    from the Safari menu bar. If any extensions are installed, disable them.

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