TS3623 I have purchased movies using my Apple TV and I've been able to watch them as soon as I purchase them, but if I don't finish watching them and come back (within 24 hours) I cannot go back into the movie. Why is this?
I have purchased movies on Apple TV and I've been able to watch them immediately. However, if I do not finish watching it and come back later the system does not allow me to continue watching and it does not reflect my rental. This used to work fine, why is it not working?
Welcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.
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can I have multiple users use one apple account?
I interpreted his post to mean that he meant multiple human users, not multiple devices. Hopefully, he'll clarify.
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FionaWelcome to the Apple Community.
You are looking at outdated instructions, you can find the "check the downloads" option under settings > iTunes Store. You may also wish to look on the movies > rentals. -
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