TS3623 I recently purchased a season pass for a TV show on my aple tv I downloaded th first episode and when I went to watch it it started to download again and is now frozen at "ready to watch in 44 minutes"?????

I recently purchased a season pass for a TV show on my apple tv I downloaded the first episode and when I went to watch it it started to download again and is now frozen at "ready to watch in 44 minutes"????? I have had it do the reloading process on an entire season of another show (very frustrating) but have never had it freeze up like this? any help out there?

There is no accessible storage so that is why it needs to reload. The time it take is dependent on your network. Not sure why it is freezing this time but you may want to try a reboot (hold the menu and down arrow for a few seconds until the light starts flashing and then release)

Similar Messages

  • Why cannot I download an episode after I purchase the Complete Season Pass for a TV show?

    The iTunes on my iPhone won't allow me to purchase Complete Season Pass for a TV show. After I click the Buy Season Pass button, I got an alert dialog saying, "Cannot Download: There is not enough available storage to download 'Supernatural, Season 7'. You can manage your storage in settings."
    My iPhone has 12.4 GB available in the storage, and my iCloud has 24 GB out of 25 GB available. I don't quite understand what is actually the issue. Why is the iTunes not allowing me to purchase the Complete Season Pass? Is it because I don't have enough storage available on my iPhone to download all episodes of the TV show? If so, why can't I just buy the pass then download a particular episode I want without having to download them all?
    Can you help me figure out what the issue is?
    Here's a screen shot from my iPhone:

    There is no accessible storage so that is why it needs to reload. The time it take is dependent on your network. Not sure why it is freezing this time but you may want to try a reboot (hold the menu and down arrow for a few seconds until the light starts flashing and then release)

  • When can I purchase the season pass for "The Secret Millionaire" Seasons 1 and 2??

    I purchased the Season Pass for "The Secret Millionaire-season 3". I want to purchase the passes for seasons 1 and 2. Tell me why those first 2 seasons are not available for purchase??
    Is ABC not giving you the rights to buy those seasons??
    I see every TV show has multiple seasons. This not right.
    I am sure that there are more individuals like me who want to watch quality TV shows.
    Brian

    We are all just fellow users here and have no more idea than you do why any given item is not available. It's almost certainly an issue of rights, since the iTunes Store can sell only what they can license, but why ABC cannot or will not grant the rights is something no one here will know.
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  • I purchased a season pass to a tv show and did not get all of the downloads

    I purchased a season pass to a tv show, and only three of the eight shows available for download actually downloaded. The other five came up to download, but then disappeared. There will be around 20 all together, and I know the other 12 will not be available until after they air. I even received a confirmation email that showed I should have been able to download 8, not just 3. What can I do? How do I get the other 5 that should have downloaded?

    Go to the page roaminggnome linked to. Under the *Get Customer Service* column, click Video, and it should expand the list.
    Click on *Video Purchases* next, and it will expand the list again.
    Click on *Lost or Missing items*.
    A gray button that says *Email Us* will appear on the right.
    If you aren't seeing that, maybe your popup blocker is hiding it.

  • What happens if you buy a season pass for eight tv show episodes but Discovery cancels the show after four episodes?

    Hi,
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    Considering the hundreds of people that use this forum and likely bought a season today alone it really isn't an unanswerable question. However I'll take the lack of an answer as ineptitude rather than ignorance.

  • HT1918 I am trying to change my country from Australia to Canada however it says that I can't as a I have an incomplete season pass for a tv show. However that season pass is actually complete.

    I am trying to change my country from Australia to Canada however when I try to it says that I have an incomplete season pass however the season pass is actually complete. Can anyone help please? It's driving me bonkers!

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store and request assistance.
    Regards.

  • I purchased an app when I had my iPhone 4s and when I went to the app store to re download the app, I was charged for it again?

    I purchased an app when I had my iPhone 4s.  I went to the app store to re download the app and I was charged for the app again after I downloaded the app.

    IPhone and iPad have different formats.   You would have to purchase the iPad version.   This isn't true of all apps, some work on both iPad and iPod/iPhone (like most games).

  • When you buy a season pass for a TV show, do you rent or own the videos?

    I want to get get a TV show, but I was curious if I got a season pass, do I own the videos, or are they just being rented to me?

    Hi!
    If you buy a season pass of a show, you own it. You can download each episode from within the season as it becomes available by clicking on "downloads" in iTunes. Hope this helps!
    Sandygirl

  • HT201359 I just purchased a season pass for Season 2 of Game of Thrones, and want a refund

    The episodes are not available. Nowhere did it say on your site that they were unavailable. How do I cancel this transaction and get a refund?

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Already purchased season pass for "The Flash" unavailable to download.

    Recently purchased the season pass for "The Flash". Episode 1, the trailer and the "On the Set" for episode two have all automatically downloaded to my desktop. Wondered why episode two didn't download as well, so I went to the iTunes store and see a price tagged slapped over episode two, as if I haven't purchased the season pass. Anyone know whats up with this?

    Hello there, misterzmr.
    The following Knowledge Base article provides great information in regard to reporting issues with an iTunes Store purchase, as you have described:
    Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store
    To report a problem with an item you bought, follow these steps:
    Find the email receipt for your purchase.
    Click Report a Problem under the item you're having a problem with.
    Enter the Apple ID and password you used to purchase the item, then click Report a Problem.
    Click Report a Problem next to the item you are having a problem with.
    Select your problem from the Choose Problem menu.
    Follow the onscreen instructions. You might be asked to describe the problem in a text field.
    Click Submit and we'll review your problem.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I bought a Season Pass for Bones Season 9, and now the only episode is the most recent one. I can not redownload any of the previous episodes. Help!

    I cannot download my previous episodes of Bones. I purchased a season pass for the 9th season. I had to reset my iTunes library, and now I can't redownload the episodes. It gives me a a price for the previous episodes. And on the left corner where there is usually a price on Season pass. It says purchased, but I still have to pay $2.99 for the previous episodes. Please help! Thank you!!

    Have you failed to maintain a backup copy?
    Download previous purchases from the iTunes Store - Support - Apple

  • I bought a season pass of Homeland tv show in itunes on my iphone and it will not airplay to my apple tv

    I have an Iphone 5c and it has an IOS 7.1.2 where I have just purchased a season pass for homeland and although I received and emai confirmation my purchase its not in my itunes purchased or downloads. I finally found it in the Videos App and are now trying to airplay it on my Apple TV MD199LL/A  but although my iphone give me the option to airplay it , it just won't stream.
    Is there a solution to view my episoded in my tv streaming through my apple tv.

    Hello there rmera,
    It sounds like you have the option to use Airplay on your phone but your Apple TV doesn't seem to be picking it up. I would start by restarting the device and testing it again:
    Restart your Apple TV by selecting Settings > General > Restart.
    Apple TV: How to restart your Apple TV
    http://support.apple.com/kb/HT3180
    If that does not resolve the issue, I would next use the following article to help resolve the issue:
    Verify that your iOS device's software is up to date.
    Verify your Apple TV's software is up to date.
    Verify that your iOS device has Wi-Fi turned on. Enable Wi-Fi on your iOS device by going to Settings > Wi-Fi.
    All AirPlay-enabled devices must be connected to the same Wi-Fi network.
    Some Wi-Fi network configurations offer a Guest Network. On your Apple TV, go to Settings > General >Network and ensure that you're connecting to the same Wi-Fi network on your iOS device. On your iOS device, tap Setting > Wi-Fi and confirm that this matches your Apple TV.
    Ensure that other devices are not trying to stream to the same Apple TV at the same time.
    Ensure that your Wi-Fi router is set up with the recommended settings for the best performance.
    Certain external devices, such as microwave ovens and baby monitors, may interfere with a Wi-Fi network. Try moving or disabling these devices.
    If possible, try to locate your Wi-Fi router in the same room as your iOS device and Apple TV.
    If your wireless and wired networks are the same, try connecting your Apple TV to the router via Ethernet instead of Wi-Fi.
    If the Wi-Fi router has an external antenna, check to see that is it connected properly and in good condition.
    Use the Wi-Fi network troubleshooting guide to resolve interference and other issues.
    iOS: Troubleshooting AirPlay and AirPlay Mirroring
    http://support.apple.com/kb/TS4215
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • Is the season pass for LOST worth it - writers strike?????????????????

    hi guys. i purchased the season pass for desperate housewifes and was stunned after i am now left with 10 of the usual 24 episodes....who knows whats coming
    i am now considering purchasing the season pass for lost, however I am not sure how many episodes will air...
    does anyone know when LOST is running out of material or are they pretty much not affected by it. i want to know before purchasing another season pass....thanks

    Lost season 4 is listed as by episode only at this point, right?
    I haven't purchased a season pass since the strike started, but if I paid for a season and ended up paying more for a season pass than I would have paid purchasing the episodes individually, then I would contact iTunes support or at least send feedback.
    The last time I purchased a season pass that fell short in episodes I received an email from Apple that gave me credit for videos from the iTunes store without even dealing with the feedback system or customer service.
    Did you contact Apple regarding the season pass for Desperate Housewives Season 4? That's what? Around 6 or 7 episodes that you overpaid for.
    If you aren't satisfied with your previous experience with a season pass during the strike period then contact Apple before spending more money on another pass, if one should become available.
    Use http://www.apple.com/support/itunes/store/seasonpass/ as a starting point.
    Good Luck,
    -j

  • ITunes wants to charge me for a show I bought a season pass for

    Back in September, before the show even started, I bought a season pass for the TV show "Total Drama All Stars". For the first 3 episodes, I was sent an email once they were available, and was then easily able to download the episode within minutes. However, I'm currently experiencing an issue with episode 4. Generally, the show airs on TV on Tuesday nights, then shows up on iTunes at 3 AM the next morning. However, when I woke up at 8 AM this morning, I didn't have an email, so I went to check the iTunes store myself. Episode 4 is available, but the store wants to charge me $1.99 for it, even though the season pass already says "purchased". I can still redownload the first three episodes, but I'd have to pay again for the fourth.
    How do I report this and get the episode I already paid for? The only report link I could find required me to buy the episode and then request a credit, which I'd rather not do. I paid my 20 bucks for this show a month ago, and even if the cost is minimal, it's still not fair to charge me again to fix a mistake I didn't make.

    Ringtones are a ONE-TIME download. If you didn't transfer them to your iTunes library so that you could sync them back to your phone, you will have to re-purchase them.

  • I've purchased a season pass but can't download new episodes until I pay again?

    I've never actually purchased anything on the iTunes Store apart from ringtones & apps, but i purchased a season pass for season 3 of The Valleys... I can see there's a new episode out but it's telling me to purchase the season pass again? It was fine for episode 1 & 2 but not 3. When I purchased it I was understanding that I have purchased every episode & can download the new episodes once they're available on the iTunes Store. Is there anything I can do?

    We are fellow users here on these forums, you're not talking to iTunes Support - I've asked the hosts to remove your email address from your post (it's not a good idea to post it unless you like spam email).
    What happens when you try to download the episodes ? I assume that those 2 episodes are available in your country's store (?).

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