TS3623 I rented a movie to watch later, when I went to watch it (within 24 hours), a message prompts me to go to 'download' in my settings; I do not see a 'downloads' option.

I rented a movie to watch later, when I went to watch it (within 24 hours), a message prompts me to go to 'download' in my settings; I do not see a 'downloads' option.

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HT1657 I have rented a movie from Itunes, but when I try to watch it it pauses itself, then skips to the next scene...can anyone tell me why and as I have paid money for this shouldn't I at least be able to watch without any hiccups?

I have rented a movie from Itunes, but when I try to watch it it pauses itself, then skips to the next scene...can anyone tell me why and as I have paid money for this shouldn't I at least be able to watch without any hiccups?

You've tried restarting the film ? If it still skips then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

HT204370 I recently purchased a movie at 1080p and when I went to view it, I received a message stating 1080p is too large for playback. How can I re-download the movie at 720?

I recently purchased a movie at 1080p and when I went to view it, I received a message stating 1080p is too large for playback. How can I re-download the movie at 720?

Not sure what happend there. But ATV only streams, no HD so if you leave it too long, the whole download gets lost.
Check with iTS.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

I rented a movie from iTunes. When I go to watch; it says download???

I rented a movie from iTunes for my iPad 3rd Gen. I went to the video app like usual. Selected to watch, and it said- I've already purchased it, but I have to go to downloads to download it. What the heck does that mean? Where do I go. It's taking me longer to figure this out; then would've been to watch the movie. Please help! I'd really appreciate it

Hello don_ristows_computer,
The following article provides steps that can help get your rental downloaded to your iPad.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
Cheers,
Allen

HT1848 I rented a movie on my ipod touch and want to watch it on my computer because my ipod is having trouble downloading over wifi. How do you find your rental purchases to download on a computer?

I rented a movie on my ipod touch and want to watch it on my computer because my ipod is having trouble downloading over wifi. How do you find your rental purchases to download on a computer?

You cannot.
iTunes Store: Movie rental frequently asked questions (FAQ)
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer."

If I rent a movie and I later I decide that I want to buy it, Am I going to need to download it once for the rental and a second time for the purchase?

I just wanted to know if I rent a movie and I later I decide that I want to buy it, Am I going to need to download it once for the rental and a second time for the purchase?

You will need to redownload it - rentals expire and are deleted, either 30 days after renting it, or 48 hours (24 hours if you are in the US) after starting to watch it, whichever is the soonest.

Hi, I rented a movie in Apple TV, i Have tried to watch it several times but it says there is a problem downloading the content, my movie expires in few days, what can i do to fix this?

Hi, I rented a movie in Apple TV, i Have tried to watch it several times but it says there is a problem downloading the content, my movie expires in few days, what can i do to fix this?

Hello chipotles
If the rental is not working, then follow the steps in this article to report an issue with your purchase. And then after that try the to rent the movie again.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Rented a Movie in iTunes on iMac, but want to watch it with AppleTV

I rented a movie in iTunes on my iMac. But now, I would like to watch this movie with my AppleTV (newest generation).
Following http://support.apple.com/kb/HT1657 this should be possible:
If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
But what are the steps to get in running on my AppleTV?
Thanks for any advice,
Adrian

Sorry, what I was attempting to clarify was this:
You can rent the movie on your desktop but in order to watch it on your ATV you will have to turn on Home Sharing and download the movie to your desktop, only then will the rented movie appear on your ATV under Home Sharing.
Either this is a flaw in the software or part of a copyright arrangement. If you purchase a movie, then it will appear under Movies > Purchased on the ATV, for some reason rentals do not. If this is software related then it should be fixed at some point. Although the original thread is from over a year ago, the problem persists. Renting on the ATV directly is not optimal since the file is not transferable to any other device, presumably b/c there is no file? But that shouldn't matter. All that should matter is: this Apple ID purchased this item > it should be available on all devices associated w/that Apple ID.

HT204088 I ordered a movie (The Help) on my iPad. When I went to watch it, I got a note that it would not download. And yet, it showed it had downloaded. How can I watch it on my computer?

I ordered a movie (The Help) on my iPad 2 and it showed it was downloaded. When I went to watch it, I got the message that it would not load. Can I watch on my Mac computer? I can't find it in iTunes.

Hi adtsalmon,
You can only watch the movie on the device you rented it on. Here's a snippet from the Apple Support site (italics mine):
If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
Here's the link to the Movie Rentals FAQs site FYI:
http://support.apple.com/kb/HT1657
Hope this helps!
Cheers,
GB

I have just rented a movie on i tunes. How do i watch it? where is it?

I have just rented a movie on i tunes. How do i watch it? where is it?

You've rented a film from Amazon, not the iTunes store ?
If it is from iTunes then it should be in the Movies part of your library - if you have iTunes 11 installed then you can enable the left-hand sidebar via option-command-S, and on that sidebar there should be a Movies section (if Movies doesn't show then go into iTunes > Preferences, command-comma, and make sure that Movies is ticked on the General tab).
If you've rented it from Amazon then you may want to try the Amazon help pages (I'm in the UK so we don't have it) e.g. Amazon instant video help or watching online.

I rented a movie off of iTunes for my iPhone 5. My 24 hours are up but it is still trying to download the movie in my store downloads. It will finish downloading and say error and start over. How do I fix this?

I rented a movie off of iTunes for my iPhone 5. My 24 hours are up but it is still trying to download the movie in my store downloads. It will finish downloading and say error and start over. How do I fix this?

if u unplug then that could put ur device into recovery mode. i would wait

HT1657 I rented Trouble with the Curve and haven't it yet and I when I went to watch the movie it tells me the file can not be found - please help

I rented Trouble with the Curve and haven't it yet and I when I went to watch the movie it tells me the file can not be found - please help

Yes, thank you. My apologies, I was typing one handed and did not add that.
Anyway, I have tried deleting the cache, deleting my pics and then re-syncing, etc. and nothing is working This is very frustrating, as I had no problems up until about 2 weeks ago, and now all of a sudden, I have this issue......UGH!

HT1657 I rented a movie on my iPad,,, now i want to watch it on my apple TV... I cant see it!!?

Hi there!
I rented a movie on my ipad,,, now i want to watch it on my apple TV but i cant see it!!??
What should I do??!
Thanks!

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

I recently downloaded a movie that included iTunes extras, however when I went to watch the movie I was unable to because of these extras. Help?

I recently downloaded a movie that included iTunes extras, however when I went to watch the movie I was unable to because of these extras. Help?

Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

Can you watch a rented/purchased movie on iPad 2 when NOT connected to wi-fi(airplane)

Can you watch a rented/purchase movie on iPad 2 when NOT connected to wi-fi (airplane mode)

Some people have posted that they've needed to be online when starting to watch a rental, so you may want to watch a few seconds whilst you still have internet connection - after starting to watch a rental you have 24 hours if you are in the US, 48 hours elsewhere, before it expires

TS3623 I rented a movie to watch later, when I went to watch it (within 24 hours), a message prompts me to go to 'download' in my settings; I do not see a 'downloads' option.

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