TS3623 purchasing a movie from apple tv has stopped working.  I click on "movies" and it takes me back to the same screen instead of the movies available.  I have updated software, unplugged the modem & apple tv box, & the tv; Netflix still works!

purchasing a movie from apple tv has stopped working.  I click on "movies" and it takes me back to the same screen instead of the movies available.  I have updated software, unplugged the modem & apple tv box, & the tv; Netflix still works!

Welcome to the Apple Community.
First you should try logging out of your iTunes Store account (settings > iTunes Store > accounts) and then back in again.
If that doesn't help, try resetting the Apple TV (Settings > General > Reset > Reset all settings). You should also try restarting your router.
If both of the above don't help, you should try a restore (Settings > General > Reset > Restore).

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