TS3623 Why is it when I rent a movie from Apple it takes all night to load & then when I try to play it has to load again? Netflix just takes a few seconds to load & play In the same [Apple ] device !
Why is it when I rent a movie from Apple it takes all night to load & when I try to play it starts to load again for a while before it plays ? Netflix loads & plays in seconds [ usually] in the same device!
Welcome to the Apple community.
One of the main reasons this occurs is because Netflix uses a feature called adaptive quality and iTunes uses a fixed quality. Netflix is able to reduce its quality to such an extent when it detects that you have a poor Internet connection that the data rate of the movie is as low as 0.5 Mb per second, on the other hand if you have chosen to view an HD movie from iTunes U have chosen a movie with a data rate as high as 5 Mb per second.
Similar Messages
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My husband has an iPad and I just got one for me. We both have the same e-mail address. The message I get when I try to initiate setup is that the Apple ID is already in use. Any ideas on how to complete the setup of the new iPad since we both share the e-mail account?
If you selected open a new Apple ID account, go back a step and enter use existing Apple ID.
You will have to set up a separate iCloud account or your iPads will mirror each other. -
Why is it that I rented a movie from iTunes on my computer but it is not showing in my Apple TV to view
Hello Amy,
You can but the method varies depending on the Apple TV that you have.
From the article How to rent a movie from the iTunes Store on your computer found here http://support.apple.com/kb/ht1390:
To rent movies from the iTunes Store on your computer
In iTunes on your computer, click iTunes Store.
In the iTunes Store, find a movie you want to rent.
Click Rent. Your rental should begin to download immediately.
Once the rental is downloaded, you can watch it on your computer or transfer the rental to a supported iPod, iPhone, iPad, or Apple TV (1st generation):
Connect the device and select it in iTunes.
Click the Movies button.
Select the movie, and then click Move.
After all movies have been moved, click Apply in the lower-right corner of iTunes.
You must be connected to the Internet to transfer a rented movie.
If you have Apple TV 2nd gen. or later you can use Airplay to play it on your tv through the Apple TV.
Here is the article to help get that setup and going.
Using AirPlay
http://support.apple.com/kb/ht4437
Cheers,
Sterling -
When trying to rent a movie from Apple TV, I'm asked to verify my payment method. I don't have a credit card but I do have over $100 dollars in iTunes store credit. How do I get passed this in order to be able to rent movies again?
so i dont understand why i wouldnt be able to purchase the $14.99 movie (unless there's tax or something, but i dont think so?)
Yes, there is tax. -
When trying to rent a movie from Apple TV, I'm told it will be 3 hrs. before I can view the movie; then told 5 hrs., etc. What's up with that?
Welcome to the Apple Community.
I'm not sure if you are referring to how long it's taking or why it varies.
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.
If your internet speed varies, the time will be recaculated from time to time. -
I transfered all my games from my iphone4s to my ipad, but the game progress is lost.... I signed on to game centre it shows all my scores and progress but when i try to play with the games, all my progress and scores disappears... can anyone help???
Hi bubbles213,
The best way to move information from one iOS device to another is to back up the device using iCloud or iTunes (or both), and then restoring the new device from it. This article will walk you through the steps:
Transfer content from an iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
Cheers,
- Judy -
When I try to burn a CD off of my MacBook Air (from iTunes) using the external CD drive, it acts like it is burning the CD, but then when I try to play it the CD is blank.
Many thanks for the diagnostics.
Failed while scanning for CD / DVD drives, error 2380.
Error while opening iTunes CD driver. This could be caused by a corrupted iTunes file or a conflict with other older CD burning applications, either currently installed or previously installed and uninstalled incorrectly.
With that one, I'd start with solution 3 from the following document:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install -
I rented a movie from Apple, it shows the charge but I can't find it anywhere on my Mac or IPad...help
Which did you rent it on ? On an iPad it should have downloaded into the Videos app, if on your Mac is there a 'Rentals' tab at the top of the Movies section of your library ?
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just rented a movie from my apple tv, accidently got out, and cant play it back, it says that go to itunes store and check for rentals, but it just show lowding and lowding please some one help, how can i play it back????????????????
Welcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals. -
Rented a movie from Apple tv- itunes it buffers too many time
We just got the apple tv, did updates so there are no apple tv updates to do, I connecting via wirelss home network, We rented a movie from Itunes, started watching the movie and 5 minutes in it started to buffer movie was frozen and spinning apple wheel continued to spin.moments later the movie started up again. around five minutes later the movie froze again and the apple wheel started spinning once more, during the course of the initial 15 minute movie it appeared to be buffering once more, kinda frustrating, Am I doing something wrong or am I not using the technology properly.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. -
rHow do I re-rent a movie on Apple TV? I rented a movie and could not finish it within 24 hours. I am trying to re-rent it and am not given that option. Any suggestion?
It should only give you a warning, but let you do it if you want to. If you can't do it on ATV you can rent it though iTunes and then check for available content on ATV and view it that way.
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I cannot get rented itunes movies to play on my appletv. It keeps getting stuck on the "Authorizing.." screen. Movie loaded fine; however, would not start playing. I have an ethernet cable plugged in, so wireless connectivity strength is a non-issue. Any suggestions??
I have had this identical issue (on an Apple TV3) and was helped by Apple Support who guided me to go to the Settings Menu on the Apple TV and did a RESET. You will need to re connect to your WIFI and your iTunes account (passwords etc).
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I have tried to install "download helper" as a Firefox add-on. I hit the install button, but then get a box telling me to restart firefox. I do, but end up at the same page with the same "restart firefox" message everytime I try to install "download helper."
It is possible that there is a problem with the file(s) that store the extensions registry.
Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
*https://support.mozilla.org/kb/Profiles
New files will be created when required.
See "Corrupt extension files":
*http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
*https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to do a compatibility check or see if there is a compatibility update available.
See also:
*http://kb.mozillazine.org/Preferences_not_saved
*https://support.mozilla.org/kb/Preferences+are+not+saved -
I downloaded a TV series and all the episodes show "downloaded" and when I go to play them in iTunes on my laptop, the screen is black and it wont play. I made sure I have the latest version of iTunes. I have no problem playing them on my iPad. This is the first time this has happened...I have been able to play all my downloads on my PC in the past.
See if any of these things will get the videos app working again.
Quit the videos app completely.
Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Try the videos app again.
If that doesn't work, reboot the iPad. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
If that fails, try this. Swipe to the right from your first home screen to get to the iPad Spotlight search. Type in the name of the movie in the field at the top. When the movie appears in the search - tap on it and it should start to play. Let it play for a minute or so - hit done - go back to videos app and see if all is OK. -
As I stated above: I have an Apple TV, an Apple Router and an iMac. I downloaded a movie I rented from the Apple store. I downloaded it to my computer. How do I get it to play on the TV?
Two ways. The easiest is to play it through the purchased items on Apple TV. The second way is to play through home sharing from iTunes on your computer by clicking on the Computers icon on the Apple TV.
Have a nice day.
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