TS3662 please connect your iphone to a computer running iTunes to complete the activation process
please connect your iphone to a computer running iTunes to complete the activation process. what does this mean, why wont it just activate?
You answered your own question.
Question:
"what does this mean, why wont it just activate?"
Answer becasue you need to:
"connect your iphone to a computer running iTunes to complete the activation process."
Similar Messages
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Please connect your iphone to a computer running itunes
I have a new phone and it keeps saying "please connect your iphone to a computer running itunes...etc. But I have it hooked to a computer using Itunes
Is the iTunes version on your computer current (11.1.2)?
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Can i get some help setting up a iphone5
Hey T. Martinez,
Thanks for the question. I understand that you are experiencing issues activating your iPhone. The following resource may provide a solution:
Get help activating your iPhone
http://support.apple.com/kb/ts3424
Thanks,
Matt M. -
Probably will never ever think of buying a locked phone from AT&T cause its one of the worst system integrations ever that these companies could think of.
The entire problem started when I put in a request with at&t to unlock my iphone 4s (ios7) which did get approved. I performed the entire instructions they asked me to do, which is to backup and restore. After doing those instructions my iphone gave me an error message below
The SIM card inserted in this iPhone does not appear to be supported.
The SIM card that you currently installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
Basically saying that at&t hasn't still unlocked the iphone which a really helpful apple executive was able to confirm. I initiated another unlock process from at&t in order to unlock the iphone, just to be sure that its not something wrong from my end. The nice at&t lady stayed on chat with me to unlock the iphone step my step while I was calling the apple tech too. And the apple tech confirmed again that the iphone is locked to at&t.
Now, just a few minutes ago I tried another restore to see if any progress is being made and to my surprise I got an error message saying
Replacement Needed. This iphone is not able to complete the activation process and needs to be replaced. Please visit your nearest apple store or authorized service center.
I feel like I am just going around these two different "money hogger" companies which set certain rules and regulations to screw a regular phone buyer. I purchased this iphone in USA and trying to unlock in India, is it really this hard to simply unlock a device.
For now I am going to try to call a apple office in india (apprently we don't have very many out here) and see if they can help me. But any other assistance regarding unlocking an iphone 4s would be helpful. I have however, tried checking IMEI.info, called up apple, talked to at&t (which always say go talk to apple) I do have a case number from apple as well in case an apple executive reads this discussion forum (case number: 566383594)
ThanksYou got a confirmation from AT&T that it was authorized. Is this correct? - Yes i did get an email authorization on the 21st.
Then you connected the phone to a computer with the latest version of iTunes installed. You clicked on the phone's name in iTunes, then clicked "Backup Now". - Yes
When that finished you clicked "Restore iPhone" (NOT "Restore Backup") - Yes
Are you with me so far? - Yes.
And @ Varjak is right that after the 3rd restore I get the replacement error.
Plus I have NEVER jailbroken the iPhone. To give you another update, I spoke to a really nice apple tech in India who was atleast able to get me out of the replacement error by doing a recovery mode option. However, the lastest restore still gives me the same error
The SIM card inserted in this iPhone does not appear to be supported.
The SIM card that you currently installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
Message was edited by: jabgars -
If I connect my iPhone to a computer without iTunes and install iTunes then, will I lose anything?
If I connect my iPhone to a computer without iTunes and then install iTunes once my phone is connected, will it wipe my phone clean or can I then backup on to new computer?
If you do not have access to the iTunes Library on your Old computer... or its Backup...
See these 2 Links...
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141 -
How to fix this error "this iPad is not able to complete the activation process. Please press Home and start over. If the issue persists, please visit your nearest Apple Store or Authorized service provider for more information or replacement"? When I plugged in my iPad this popped up!
Hi csreddy,
If you are receiving a message to contact an Apple Retail Store or Authorized Service Provider for help updating from iOS 3, click on the link below to initiate that support:
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
http://support.apple.com/en-us/HT204204
Update your device using iTunes
If you can’t update wirelessly, or if you want to update with iTunes, follow these steps:
Install the latest version of iTunes on your computer.
Plug in your device to your computer.
In iTunes, select your device.
In the Summary pane, click Check for Update.
Click Download and Update.
If you don't have enough free space to update using iTunes, you'll need to delete content manually from your device.
Find out what to do if you get other error messages while updating your device.
Last Modified: Jan 12, 2015
Apple - Find Locations
https://locate.apple.com
Contact Apple for support and service - Apple Support
http://support.apple.com/en-us/HT201232
Regards,
- Judy -
I have downloaded and installed the new ios7 software on my iphone 4s but im having trouble getting through the activation process i keep getting the message "iphone could not be activated because the activation server cannot be reached"? any suggestions?
The activation servers are probably overloaded with everyone trying to update to iOS 7 today. You might need to wait and try again later.
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TS1717 Whenever I connect my iphone to my computer my itunes shuts down. what's going on?
I wanted to sync some of my pictures onto my iphone 4s, but whenever i try to connect my phone the itunes thing closes up and it says that it has stopped working and that there is no solution avaliable.
you might have a missing file in itunes
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What can I do?
Young justice wrote:
What can I do?
Do what it told you to do. -
After i connected my iphone to my computer to upload some pictures, the couple of apps that i had synched to my itunes, later i noticed that this deleted them from my iphone, therefore i re-connected my phone, dragged that apps back onto my phone and all seamed okay. Till i went to play an app (dinner dash) and notice that now only was all my data (scores and level beaten) erased, but i had also purchased extra levels and these are no longer available, they are asking my to pay for the levels again. I know they weren't expensive, but i already paid for these and obviously still want them without having to pay again? Any help would be great, i can't even seam to find a email address that i could write to on the apple site for help!! I either want to get these levels again, or my money back to download them again.
Hello johnohuk,
Thanks for the question. It sounds like most of your music was purchased from the iTunes Store. If your country supports iTunes in the Cloud, you can download your past purchases using this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M. -
When you connect your iphone what is that "other" thing?
when you connect your iphone what is that "other" thing?
For the second here is some reading...
https://discussions.apple.com/message/8501648#8501648
https://discussions.apple.com/message/11437359#11437359
https://discussions.apple.com/message/11386585?messageID=11386585&%3b#1138658 5 -
When connecting my iphone to my computer, message appears: iphone cannot be used because itunes needs to be updated. I updated on my Mac, but it isn't transferring to my phone. Tried looking at software updates on my phone - "no updates needed"
Okay, that means with the latest iOS software, it requires the latest version of iTunes on the computer. Which computer OS platform are you using. Now you are saying that after downloading the latest version of iTunes that your iPhone is not being recognized by iTunes? Completely different thing, and the iTunes on the iPhone has nothing to do with that anyway. The iTunes on the iPhone is just for purchases.
If you are having trouble with the iPhone being recognized by iTunes, use the appropriate link for your computer OS for assistance.
Windows: http://support.apple.com/kb/TS1538
OS X: http://support.apple.com/kb/TS1591 -
i updated my itunes then i couldn't sync my iphone anymore, it shows me that i didn't connect my iphone to my computer, can i know why i can't sync my iphone??? should i reinstall the older version of itunes???
Hello,
Only option is upgrading your Mac's OSX, since Apple will not allow iOS to go backwards.
Snow Leopard/10.6.x Requirements...
General requirements
* Mac computer with an Intel processor
* 1GB of memory (I say 4GB at least, more if you can afford it)
* 5GB of available disk space (I say 30GB at least)
* DVD drive for installation
* Some features require a compatible Internet service provider; fees may apply.
* Some features require Apple’s MobileMe service; fees and terms apply.
Which apps work with Mac OS X 10.6?...
http://snowleopard.wikidot.com/
Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
Other countries...
http://support.apple.com/kb/HE57
It looks like they might still have it...
http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA -
I've tried to intall ios 7 but on the activation part on the phone i keep getting a message saying 'your iphone could not be activated becayse rge activation server cannot be researched. Try connecting your iphone to itunes to activate, or try again in a few minutes'. However when i plug my phone into the computer itunes has an error message saying 'We could not complete your itunes store request. The network connection was rese. Make sure your network connection is active and try again'. How do I do this? Thanks.
unfortunately no, a million people are attempting to update their phones right now, and thus activate them. Patience will have to suffice.
For the future, I would recommend not updating essential work devices on the launch day -
Can I connect my iphone to a computer monitor?
Can I connect my iphone to a computer monitor and use apps like Garage Band on a bigger screen with the help of a mouse and a keyboard?
Yeah you can display it, but you cannot connect a keyboard/mouse or anything else to it. http://amzn.com/B009WHV3BM and an HDMI Cord http://amzn.com/B003L1ZYYM and connect the hdmi cord to the monitor with the cable in your iphone and it gets displayed
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