TS3680 How do I do the start up temporarily thing? computer is locked on gray screen.

How do I fix this problem? without lossing data?

And you downloaded the update shown in blue in that document.   If you did and you still have the problem they suggest you may have a hardware problem.   Just as help I include that download link again.
iMac (Mid 2010): iMac shuts down or stops responding during startup

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