TS3682 I have erased my iphone in error and now itunes does not even detect it do I can't restore from the backup

I have erased my iphone in error and want restore from my backup but all I have ia a black screen with a white apple and its not detected by itunes anyone anyideas to help me

Place your phone in recovery mode (search Google) and restore.  If that doesn't work, place in DFU mode (again, search Google) and restore.

Similar Messages

  • Help!  I have messed up my itunes folders and now itunes does not recognise my library, Help!  I have messed up my itunes folders and now itunes does not recognise my library

    I have a large library of both itunes format and MP3 format music that I do not want to keep on my internal hard drive.  I have an external drive but I think I have messed up the files and noe itunes will not recognise my library

    See TS1538: iOS: Device not recognized in iTunes for Windows.
    tt2

  • I installed the iphone 2.0 and now iTunes will not connect....

    after installing the iPhone 2.0 software update I get a message in iTunes saying that "We could not complete your iTunes store request. The network connection was reset. Make sure your network connection is active and try again". I have been trying for 2 hours now. The is now locked just like when I bought it. I can't do anything except make emergency calls. I called the apple store and the genius bar is closed because of the new 3g. I've called apple care and it says no one is available and to call back. I leave for out of town today and now I have an iPhone that doesn't work. What can I do?

    I have had the same issue with the "Unknown Error (-4) message. I need my phone for my business! There is a blog that has been following this error as well:
    http://blogs.tech-recipes.com/davak/2008/07/11/dont-upgrade-right-now-iphone-3g- error-an-unknown-error-occurred-9838/#comment-79440
    One blogger there has been able to resolve the issue so far.
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  • HT1338 I have done something to my computer and now it will not take my password.  I can't install my downloads.  Do I have an option other than a disc restore?

    I have done something to my computer and not it won't take my password and it's locked so I can't make changes.  I can't install my downloads.  Is there any other option other than disc restore?

    Hi ...
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    Yes.
    Sounds like  you need to reset your admin password ...
    Reset a Mac OS X 10.7 Lion Password
    Alternate way >  OS X Lion: Apple ID can be used to reset your user account password
    Choosing good passwords in Mac OS X

  • I just updatet my Iphone 4S to IOS6 and the where a error, and now itunes telling me I need to recover my Iphone to use my Iphone and to recover I will lose all my media files and other files! this is an disaster! What can I do? MY IPHONE DON'T EVEN WORK!

    I just updatet my Iphone 4S to IOS6 and the where a error, and now itunes telling me I need to recover my Iphone to use my Iphone and to recover I will lose all my media files and other files! this is an disaster! What can I do?
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    I exactly have the problem. Tried to get help from AT&T and Apple. Still no solution...

  • When syncing with itunes, got error message saying had error and now ipad2 will not do anything other than showing the USB cable with arrow pointing to Itunes on screen.  have done the reset and restart, but still get same thing.

    when syncing with itunes, got error message saying had error and now ipad2 will not do anything other than showing the USB cable with arrow pointing to Itunes on screen.  have done the reset and restart, but still get same thing.  Ipad does not show up in itunes even though cable plugged in.  Have shut down and restarted Windows 7 computer.

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  • I'm setting up my new iPhone and already have an iTunes account.  It's asking me if I would like to set up as a new iPhone, or Restore from the backup of my iTouch.  If i set up as a new iPhone will that delete all my music from my previous iTunes account

    I'm setting up my new iPhone and already have an iTunes account.  It's asking me if I would like to set up as a new iPhone, or Restore from the backup of my iTouch.  If i set up as a new iPhone will that delete all my music from my previous iTunes account?

    It will not do anything at all to your computer.

  • HT1349 Actually, my iphone was hanged and its screen was not working at all .So, I updated its software from market but for reactivation it require icloud account but i didn't know how exactly it is and i was caught in big trouble . But i have its box and

    Actually, my iphone was hanged and its screen was not working at all .So, I updated its software from market but for reactivation it require icloud account but i didn't know how exactly it is and i was caught in big trouble . But i have its box and all other accessories .So , kindly help me as early as possible .Thankyou    and tell me about its solution
    <Email Edited by Host>

    Basic troubleshooting steps outline in the manual are restart, reset, restore from backup, restore as new.  Try each of these in order until the problem is resolved.  If you've been through all these steps and the trouble persists, you'll need to bring your phone to Apple for evaluation.  Be sure to make an appointment first at the Genius Bar so you won't have a long wait.
    Best
    GDG

  • I have purchased my iphone in uae and now i m in india and my iphone hardware buttons are unreactive and i have to service or replace but i have lost my bill and on net there exist all info of my purchase can i service it in india without the bill

    I have purchased my iphone in uae and now i m in india and my iphone hardware buttons are unreactive and i have to service or replace but i have lost my bill and on net there exist all info of my purchase can i service it in india without the bill

    If you purchased in the UAE then it must be returned to the seller in the UAE for repair or service under warranty
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  • Have a PowerBook G4 with software 10.4.11 and iTunes 9.2.  Got a new iPhone 5 - and seems iTunes does not recognize it. What kind of software update(s) do I need?

    Have a PowerBook G4 with software 10.4.11 and iTunes 9.2.  Got a new iPhone 5 - and seems iTunes does not recognize it. What kind of software update(s) do I need?

    None. An iPhone 5 requires Mac OS X 10.6.8 or newer to be synced from a Mac, which is above the maximum for a PowerBook G4(10.5.8.)
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  • "An error occurred while restoring from the backup.Files can't be restored"

    My 4 month old MacBook Pro 15" running 10.6.2 lobotomized itself and I had to have a new HD put in it. I backed up the old one w/ TM on an external HD. I've tried (by the book, and with direct verbal guidance from the Help People at Apple) to restore the system and files but every time it gets to 10.2% in the restoration process and then I get this message: "An error occurred while restoring from the backup. Please restart." and under the frozen progress bar is the chilling line: "Files can't be restored." I've tried restoring from several dates on the TM backup list but it always stops at 10.2% completion. Help!

    Hi.
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  • HT4623 my ipad 2 is "stuck" with a connect to itunes on the screen ... and itunes says it could not restore the os ... so now itunes does not recognize the ipad when connected to the pc ... i have updated all software on the pc and disabled Norton as the

    my ipad 2 is "stuck" with a connect to itunes on the screen ... and itunes says it could not restore the os ... so now itunes does not recognize the ipad when connected to the pc ...i have updates all the software on the pc and disabled Norton as the troubleshoot instructions suggested; however itunes still does not recognize the ipad .... help!

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iTunes for Windows: Device Sync Tests
    http://support.apple.com/kb/HT4235
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    http://support.apple.com/kb/ts4062
     Cheers, Tom

  • I upgraded to Yosemite, and now Safari will not even load.  It immediately goes to the "quit unexpectedly" error window, with the following information (which means nothing to me, of course).

    I upgraded to Yosemite, and now Safari will not even load.  It immediately goes to the "quit unexpectedly" error window, with the following information (which means nothing to me, of course).  I've seen others posting issues like this, but have yet to see a solution.  Apparently I cannot just reinstall Safari, so do I need to figure out how to uninstall the upgrade and try again?  Is this worth it, or should I just uninstall and go back to my prior OS until Apple can provide a clean upgrade?  Anyone know the answers?
    Process:          
    Safari [1043]
    Path:             
    /Applications/Safari.app/Contents/MacOS/Safari
    Identifier:       
    com.apple.Safari
    Version:          
    8.0.2 (10600.2.5)
    Build Info:       
    WebBrowser-7600002005000000~1
    Code Type:        
    X86-64 (Native)
    Parent Process:   
    ??? [1]
    Responsible:      
    Safari [1043]
    User ID:          
    501
    Date/Time:        
    2014-12-23 08:48:50.202 -0600
    OS Version:       
    Mac OS X 10.10.1 (14B25)
    Report Version:   
    11
    Anonymous UUID:   
    954A8602-894E-472A-EF44-D75463DE1553
    Sleep/Wake UUID:  
    AC81F1AC-F62C-42AB-9E37-1B4505626409
    Time Awake Since Boot: 5300 seconds
    Time Since Wake:  
    650 seconds
    Crashed Thread:   
    13
    Exception Type:   
    EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes:  
    KERN_INVALID_ADDRESS at 0x0000000000000020
    External Modification Warnings:
    Thread creation by external task.
    VM Regions Near 0x20:
    -->
    __TEXT            
    0000000101baa000-0000000101bab000 [
    4K] r-x/rwx SM=COW  /Applications/Safari.app/Contents/MacOS/Safari
    Application Specific Information:
    Process Model:
    Multiple Web Processes
    Thread 0:: Dispatch queue: com.apple.main-thread
    0   com.apple.CoreFoundation
    0x00007fff93d227d6 __CFStringCreateImmutableFunnel3 + 886
    1   com.apple.CoreFoundation
    0x00007fff93d2244d CFStringCreateWithCString + 93
    2   com.apple.Foundation    
    0x00007fff970db7c7 -[NSString initWithUTF8String:] + 186
    3   com.apple.coreui        
    0x00007fff909a621f -[CUIStructuredThemeStore renditionWithKey:] + 1746
    4   com.apple.coreui        
    0x00007fff90993a6e -[CUIThemeFacet _renditionForSpecificKey:] + 157
    5   com.apple.coreui        
    0x00007fff90993ada -[CUIThemeFacet _rendition] + 80
    6   com.apple.coreui        
    0x00007fff90995624 -[CUIThemeFacet makeLayer] + 22
    7   com.apple.coreui        
    0x00007fff9093746d CUICoreThemeRenderer::MakeOrUpdateWindowFrameLayerNew(CUIDescriptor const*, CALayer**) + 4845
    8   com.apple.coreui        
    0x00007fff90937ce8 CUICoreThemeRenderer::CreateOrUpdateLayer(CUIDescriptor const*, CALayer**) + 188
    9   com.apple.coreui        
    0x00007fff90901501 CUIRenderer::CreateOrUpdateLayer(__CFDictionary const*, CALayer**) + 175
    10  com.apple.AppKit        
    0x00007fff931c8dd3 -[NSCompositeAppearance _callCoreUIWithBlock:] + 183
    11  com.apple.AppKit        
    0x00007fff931c6d5f -[NSAppearance _createOrUpdateLayer:options:] + 108
    12  com.apple.AppKit        
    0x00007fff92ec89cc -[NSVisualEffectView _cuiMakeOrUpdateBackgroundLayer:] + 151
    13  com.apple.AppKit        
    0x00007fff92ec8a91 -[NSVisualEffectView _updateBackgroundLayer] + 76
    14  com.apple.AppKit        
    0x00007fff92ec828e -[NSVisualEffectView _updateBackdropLayerForBlendingInsideWindow] + 275
    15  com.apple.AppKit        
    0x00007fff92ec92eb -[NSVisualEffectView _updateBackdropLayer] + 106
    16  com.apple.AppKit        
    0x00007fff92eca4e0 -[NSVisualEffectView updateLayer] + 220
    17  com.apple.AppKit        
    0x00007fff929da353 -[_NSViewBackingLayer display] + 399
    18  com.apple.QuartzCore    
    0x00007fff9455e641 CA::Layer::display_if_needed(CA::Transaction*) + 603
    19  com.apple.QuartzCore    
    0x00007fff9455dd7d CA::Layer::layout_and_display_if_needed(CA::Transaction*) + 35
    20  com.apple.QuartzCore    
    0x00007fff9455d50e CA::Context::commit_transaction(CA::Transaction*) + 242
    21  com.apple.QuartzCore    
    0x00007fff9455d164 CA::Transaction::commit() + 390
    22  com.apple.AppKit        
    0x00007fff92f99c41 -[NSThemeFrame _floatTitlebarAndToolbarFromInit:] + 104
    23  com.apple.AppKit        
    0x00007fff928f474e -[NSThemeFrame initWithFrame:styleMask:owner:] + 243
    24  com.apple.AppKit        
    0x00007fff928f2c96 -[NSWindow _commonInitFrame:styleMask:backing:defer:] + 614
    25  com.apple.AppKit        
    0x00007fff928f23fc -[NSWindow _initContent:styleMask:backing:defer:contentView:] + 1477
    26  com.apple.AppKit        
    0x00007fff92b2940e -[NSPanel _initContent:styleMask:backing:defer:contentView:] + 51
    27  com.apple.AppKit        
    0x00007fff928f1e2a -[NSWindow initWithContentRect:styleMask:backing:defer:] + 45
    28  com.apple.AppKit        
    0x00007fff92b293c1 -[NSPanel initWithContentRect:styleMask:backing:defer:] + 78
    29  com.apple.AppKit        
    0x00007fff928ef745 -[NSWindowTemplate nibInstantiate] + 567
    30  com.apple.AppKit        
    0x00007fff928c473b -[NSIBObjectData instantiateObject:] + 309
    31  com.apple.AppKit        
    0x00007fff92da6d01 -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 452
    32  com.apple.AppKit        
    0x00007fff928b8f05 loadNib + 384
    33  com.apple.AppKit        
    0x00007fff92e26f80 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 313
    34  com.apple.AppKit        
    0x00007fff92e2767d +[NSBundle(NSNibLoadingInternal) _loadNibFile:externalNameTable:options:withZone:] + 150
    35  com.apple.AppKit        
    0x00007fff92bc93af _NXLoadNib + 196
    36  com.apple.AppKit        
    0x00007fff92bc8d8f -[NSAlert init] + 95
    37  com.apple.AppKit        
    0x00007fff92c089f3 +[NSAlert alertWithMessageText:defaultButton:alternateButton:otherButton:informativeTextW ithFormat:] + 131
    38  com.apple.AppKit        
    0x00007fff928da64d __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1021
    39  com.apple.AppKit        
    0x00007fff928da20e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
    40  com.apple.AppKit        
    0x00007fff928da1ad -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247
    41  com.apple.AppKit        
    0x00007fff928d9e9a -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 255
    42  com.apple.AppKit        
    0x00007fff928d9c69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
    43  com.apple.AppKit        
    0x00007fff928d96b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
    44  com.apple.Foundation    
    0x00007fff970cd458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
    45  com.apple.Foundation    
    0x00007fff970cd2c9 _NSAppleEventManagerGenericHandler + 102
    46  com.apple.AE            
    0x00007fff93cb699c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
    47  com.apple.AE            
    0x00007fff93cb6719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
    48  com.apple.AE            
    0x00007fff93cb6623 aeProcessAppleEvent + 295
    49  com.apple.HIToolbox     
    0x00007fff9ab3737e AEProcessAppleEvent + 56
    50  com.apple.AppKit        
    0x00007fff928d5d76 _DPSNextEvent + 2665
    51  com.apple.AppKit        
    0x00007fff928d4e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
    52  com.apple.Safari.framework  
    0x0000000101c2aad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
    53  com.apple.AppKit        
    0x00007fff928c8e23 -[NSApplication run] + 594
    54  com.apple.AppKit        
    0x00007fff928b42d4 NSApplicationMain + 1832
    55  libdyld.dylib           
    0x00007fff916615c9 start + 1
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib  
    0x00007fff918b622e kevent64 + 10
    1   libdispatch.dylib       
    0x00007fff8ec7ca6a _dispatch_mgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib  
    0x00007fff918b5946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff98d484a1 start_wqthread + 13
    Thread 3:
    0   libsystem_kernel.dylib  
    0x00007fff918b5946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff98d484a1 start_wqthread + 13
    Thread 4:
    0   libsystem_kernel.dylib  
    0x00007fff918b5946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff98d484a1 start_wqthread + 13
    Thread 5:
    0   libsystem_kernel.dylib  
    0x00007fff918b5946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff98d484a1 start_wqthread + 13
    Thread 6:: WebCore: IconDatabase
    0   libsystem_kernel.dylib  
    0x00007fff918b65d6 pread + 10
    1   libsqlite3.dylib        
    0x00007fff97799855 readDbPage + 117
    2   libsqlite3.dylib        
    0x00007fff97797f92 sqlite3PagerAcquire + 1314
    3   libsqlite3.dylib        
    0x00007fff9788a831 checkTreePage + 257
    4   libsqlite3.dylib        
    0x00007fff9788ac84 checkTreePage + 1364
    5   libsqlite3.dylib        
    0x00007fff9788ac84 checkTreePage + 1364
    6   libsqlite3.dylib        
    0x00007fff977d34ac sqlite3VdbeExec + 67324
    7   libsqlite3.dylib        
    0x00007fff977c13df sqlite3_step + 735
    8   com.apple.WebCore       
    0x00000001037d5bc9 WebCore::SQLiteStatement::step() + 73
    9   com.apple.WebCore       
    0x0000000103e26a2c WebCore::IconDatabase::checkIntegrity() + 108
    10  com.apple.WebCore       
    0x00000001037d5314 WebCore::IconDatabase::performOpenInitialization() + 116
    11  com.apple.WebCore       
    0x00000001037d49b5 WebCore::IconDatabase::iconDatabaseSyncThread() + 325
    12  com.apple.JavaScriptCore
    0x0000000102996a9f ***::wtfThreadEntryPoint(void*) + 15
    13  libsystem_pthread.dylib 
    0x00007fff98d4a2fc _pthread_body + 131
    14  libsystem_pthread.dylib 
    0x00007fff98d4a279 _pthread_start + 176
    15  libsystem_pthread.dylib 
    0x00007fff98d484b1 thread_start + 13
    Thread 7:
    0   libsystem_kernel.dylib  
    0x00007fff918b5946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff98d484a1 start_wqthread + 13
    Thread 8:
    0   libsystem_kernel.dylib  
    0x00007fff918b5946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff98d484a1 start_wqthread + 13
    Thread 9:
    0   libsystem_kernel.dylib  
    0x00007fff918b5946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff98d484a1 start_wqthread + 13
    Thread 10:: com.apple.CoreAnimation.render-server
    0   libsystem_kernel.dylib  
    0x00007fff918b052e mach_msg_trap + 10
    1   libsystem_kernel.dylib  
    0x00007fff918af69f mach_msg + 55
    2   com.apple.QuartzCore    
    0x00007fff94571d63 CA::Render::Server::server_thread(void*) + 198
    3   com.apple.QuartzCore    
    0x00007fff94571c96 thread_fun + 25
    4   libsystem_pthread.dylib 
    0x00007fff98d4a2fc _pthread_body + 131
    5   libsystem_pthread.dylib 
    0x00007fff98d4a279 _pthread_start + 176
    6   libsystem_pthread.dylib 
    0x00007fff98d484b1 thread_start + 13
    Thread 11:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib  
    0x00007fff918b052e mach_msg_trap + 10
    1   libsystem_kernel.dylib  
    0x00007fff918af69f mach_msg + 55
    2   com.apple.CoreFoundation
    0x00007fff93d90b14 __CFRunLoopServiceMachPort + 212
    3   com.apple.CoreFoundation
    0x00007fff93d8ffdb __CFRunLoopRun + 1371
    4   com.apple.CoreFoundation
    0x00007fff93d8f838 CFRunLoopRunSpecific + 296
    5   com.apple.CFNetwork     
    0x00007fff966c9d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
    6   com.apple.Foundation    
    0x00007fff97113b7a __NSThread__main__ + 1345
    7   libsystem_pthread.dylib 
    0x00007fff98d4a2fc _pthread_body + 131
    8   libsystem_pthread.dylib 
    0x00007fff98d4a279 _pthread_start + 176
    9   libsystem_pthread.dylib 
    0x00007fff98d484b1 thread_start + 13
    Thread 12:
    0   libsystem_kernel.dylib  
    0x00007fff918b5946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff98d484a1 start_wqthread + 13
    Thread 13 Crashed:
    0   libsystem_pthread.dylib 
    0x00007fff98d48695 _pthread_mutex_lock + 87
    1   libsystem_c.dylib       
    0x00007fff97044b78 vfprintf_l + 28
    2   libsystem_c.dylib       
    0x00007fff9703d620 fprintf + 186
    3   ???                     
    0x00000001089195dc 0 + 4438726108
    Thread 13 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x00007fff7ddec1d8  rcx: 0x00007fff7ddec1f0  rdx: 0x00000000000000a0
      rdi: 0x00007fff7ddec1f0  rsi: 0x00007fff98d48b14  rbp: 0x0000000108915e30  rsp: 0x0000000108915db0
       r8: 0x000000010891d000   r9: 0x0000000000000054  r10: 0x0000000000000000  r11: 0x0000000000000206
      r12: 0x00007fff7ddeb6b8  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
      rip: 0x00007fff98d48695  rfl: 0x0000000000010246  cr2: 0x0000000000000020
    Logical CPU:
    1
    Error Code: 
    0x00000004
    Trap Number:
    14
    Binary Images:
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    0x7fff9471f000 -
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    Genieo Adware is installed.  Removing it will help.
    If you have another browser:
         Use  free  AdwareMedic by clicking “Download ” from here
         http://www.adwaremedic.com/index.php
         Install , open,  and run it by clicking “Scan for Adware” button   to remove adware.
         Once done, quit AdwareMedic by clicking AdwareMedic in the menu bar and selecting
        “Quit AdwareMedic”.
                   or
    If you don’t have another browser:
         Use another Mac or an iPad.
         Open the article,either print it or  email the  contents to yourself.
         Remove adware  manually  by following the “HowTo” from Apple. 
        “Remove Genieo, also known as InstallMac”
        http://support.apple.com/en-us/HT203987
          Safari > Preferences > Extensions
        Turn those off and relaunch Safari to test.
        Turn those on one by one and test.

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