TS3682 IPhone 5s lost music and Itunes library

I synced and backed up my Iphone 5s and now my library is missing from my Itunes store and phone. I only have a couple songs on my phone but nothing on the library. Please help
I tried importing my playist list from my Itunes folder on PC but it doesnt work. Why? I just want my music back.

Hello , Willy_D
Welcome to the Apple Support Communities!
I understand that you have an issue where your Windows computer is not longer recognizing your iPhone in iTunes. I also realize you have already completed a lot of great troubleshooting. I would first recommend, to ensure all steps have been completed, reading over the attached article and working through any steps that you have not yet completed. 
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Please let me know if the issue continues so that we can continue troubleshooting. 
Have a great day,
Joe

Similar Messages

  • Iphone crashed lost music and now computer won't recognize it

    Hello everyone!
    So I was updating my iphone 5 (iOS 8 for sure, i think 8.1) and was adding some music when i thought i might not have enough space on my iphone. So on my iphone I deleted music and a few movies FROM the iphone, not in iTunes. My music app froze and then crashed. When i went back into the app all my music was gone except my 120 odd songs I actually purchased from iTunes. This has happened to me before and the fix was just to leave the iphone plugged into my computer and all the music would return in 20 odd minutes or so. Well after this crash my computer wouldnt recognize my iphone... some of my music came back but not even close to all (went from 5000 songs to right around 1200). Ive tried all the fixes ive read about. Restarting iphone and computer, re-installing itunes, tried a different cord, and a just about every fix possible using the device manager (i use windows 8.1). Something interesting about after it crashed was that the syncing arrows that spin around in a circle in the top left of the phone while syncing is taking place were spinning for like 12 hours after being unplugged from my computer... weird stuff. The only time I can even get my computer to recognize my iphone is even plugged in and is trying to connect is when I leave it plugged in and do a hard reset (holding down home and screen lock button) and then it recognizes it for like 10 seconds - says error code 43 and then will never reappear until I do another hard reset. I really dont know whats going on and as far as I can tell, im the first to have this type of problem, hopefully not but really appreciate any help you guys can give.

    Hello , Willy_D
    Welcome to the Apple Support Communities!
    I understand that you have an issue where your Windows computer is not longer recognizing your iPhone in iTunes. I also realize you have already completed a lot of great troubleshooting. I would first recommend, to ensure all steps have been completed, reading over the attached article and working through any steps that you have not yet completed. 
    iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
    Please let me know if the issue continues so that we can continue troubleshooting. 
    Have a great day,
    Joe

  • 2 users, but same Music and iTunes Library?

    Is this possible?
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    On the music side of things my wife has a library made up of ripped CDs that are stored on the Shared User account and have been manually 'added to library'. Adding music in this way is a real bind as I have to rip in my user setting (with the library housed in the Shared User folder) and she then has to route out new additions.
    And then there's my recently purchased Apple TV. I can see a way to access 'her' music, but what about photos?
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    Am I asking too much? Does 10.5 address this (I'm going to be upgrading in the next couple of weeks)
    Thanks

    I can share my wife's library in iTunes, and vice versa, but this does not solve the problem
    Sharing the library only gives access to the other person's library and playlists for playback purposes (I think). As far as I'm aware it doesn't allow my wife to create her own playlists when sharing my library from within her User Account.
    My wife would only plug her iPhone into the Mac when logged in to her User Account as she needs to sync her Contacts and iCal across USB (she doesn't pay silly money for a duff MobileMe account - and they are duff - I've given up in mine). As such she can only sync with what is in 'her' library. And that's the issue - we have to have 2 libraries!
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    Message was edited by: TWH3

  • How to Retore Music and iTunes Library backup after Hard Disk Crash?

    My Windows Vista is not booting and HP recommends I should go back to factory setting, which means I will have to create new Windows user profile etc. I have a complete backup of Music folder, iTunes folder, iTunes library files etc.
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    2. Would my purchased content - e.g. iPod Touch apps work fine, if copied to the same directory?

    +I have a complete backup of Music folder, iTunes folder, iTunes library files etc.+
    That's good! You've backed up the metadata, since its stored in the itunes folder. It's in a file named
    iTunes Library.itl
    Get your PC repaired, install itunes, restore the backup files, and everything should work.
    Here is a good article from iLounge that discusses itunes content vs itunes library. You are pretty much moving your library to a new PC, at this point.
    http://www.ilounge.com/index.php/articles/comments/moving-your-itunes-library-to -a-new-hard-drive/

  • HT204088 How how can I synch my ipod + iphone music to my new computer? I get the same error  "my ipod or iphone is synched with another itunes library.An Ipod can be synched with only one itunes library at a time. What would I like to do Erase and Synch

    How can I synch my ipod & iphone music (purchased from itunes on my old laptop) to my new laptop? I keep getting the same message on my itunes on my new laptop: " The ipod/Iphone is synched with another itunes library. An ipod/iphone can be synched with only one itunes library at a time. What would you like to do - Erase and Synch or Transfer Purchases?" What do I do?
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    I hope someone can help, I am having a very difficult time trying to obtain answers. Angie

    The iphone/ipod is NOT a storage/backup device.  Not maintaining a backup copy is a big mistake.
    You can transfer itunes purchases from your iphone/ipod to your computer:
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  • I have two apple id's one from my old laptop and one from my iPhone. I saved my iTunes library to my external hard drive and then tried to transfer it to my iMac. My music skips like a scratched cd now and I can't add any to my iPhone. Help please!

    I have two apple id's one from my old laptop and one from my iPhone. I saved my iTunes library to my external hard drive right before my old mac laptop died and then tried to transfer it to my new iMac. Now when I try to play my old music it skips like a scratched cd. Also, now I can't add any music to my iPhone unless it was purchased recently through itunes and downloaded through icloud. I tried to "Organize" my library in hopes of correcting the problem but my iMac just ejects my external harddrive part way through. Please help!

    Ejects the harddrive?
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  • I have recently got an iphone 4s, I share a itunes library with a family member, i didnt realise but by sharing icloud our phonebook contacts would merge, well I have hers and mine have gone, I have restored it but it still hasnt worked.....any ideas.

    I have recently got and iphone 4s, I share a itunes library with a family member, i didnt realise by sharing icloud our phonebooks would merge i now have her contacts she did have mine but deleted them from her phone, how do I get mine back I have just done a restore but it hasnt worked......gutted if ive lost them, any ideas.

    I have recently got and iphone 4s, I share a itunes library with a family member, i didnt realise by sharing icloud our phonebooks would merge i now have her contacts she did have mine but deleted them from her phone, how do I get mine back I have just done a restore but it hasnt worked......gutted if ive lost them, any ideas.

  • Computer says: "The iPhone is synced with another iTunes library on "localhost". Do you want to erase this iPhone and sync with this iTunes library?"

    Hi,
    I just bought an I-Phone 5S. When plugging it to my Macbook for the 1st time to copy music from my I-Tunes, this message comes up: "The iPhone is synced with another iTunes library on “localhost". Do you want to erase this iPhone and sync with this iTunes library?"
    Pls help. I'm always so scared I can loose all my contacts if i am to answer "yes". Also, why am I being told the IPhone is synced with another ITunes Library when it's litterally not been connected to any at all? I dont get it.
    What shall I do?
    Thanks for your help,
    Myzin.

    Myzin wrote:
    I just bought an I-Phone 5S. When plugging it to my Macbook for the 1st time to copy music from my I-Tunes, this message comes up: "The iPhone is synced with another iTunes library on “localhost". Do you want to erase this iPhone and sync with this iTunes library?"
    This would indicate that you bought a Used iPhone and/or have Connected it to another iTunes Library.
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  • "The iphone is synced with another iTunes Library. Do you want to erase this iPhone and sync with this iTune's library?" error message.

    I have an iPhone 3GS and have never added any music to the device as I had an iPod. The iPhone and iPod are hooked up to the same computer and same iTunes account. My iPod recently broke and now I am trying to add some of my music to the iPhone but I get a message that says: The iphone is synced with another iTunes Library. Do you want to erase this iPhone and sync with this iTune's library?
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    Any tips or recomme

    I'm having the same problem after upgrading my iPhone 3Gs to iOS 5 (and upgrading iTunes to 10.5). I noticed after doing this the ring tone I was using for incoming calls was no longer on the phone. Before the upgrade I was syncing ringtones with iTunes without problems. My contacts and apps still still sync as before, but when I try to enable syncing for ring tones in iTunes, I get the message reported at the beginning of this thread. Any risk of losing anything if I go ahead and enable ring tone syncing? The message is definitely misleading.

  • I purchased a song on my Ipod Touch 4 GEN. and i listened to it not 5 mins before i synced it with Itunes...then i looked in my Ipod music library and itunes library...GONE. but when i go to download, it wanted me to pay even tho i have bot it! HELP!!!

    i purchased a song on my Ipod Touch 4 GEN. and i listened to it not 5 mins before i synced it with Itunes...then i looked in my Ipod music library and itunes library...GONE. but when i go to download it, like with Apps when if you have purchased an app and it get's deleted...you can have it back for FREE
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    HHHHHEEEELLLLPPPP!!!! PPPLLLEEEAAASSSEEE!!!!!!

    You buy one and only one download.
    As it should have been transferred to your computer when you synced, you can contact itunes support and ask for an exception.
    http://www.apple.com/support/itunes

  • HT1386 Just downloaded 7.2 into my Iphone 5 what a mess.  Dropped called no audible notifications for email or text messages.  Went to the apple store and reset phone to original specs. Now trying to restore apps and music and itunes will not recognize th

    Just downloaded 7.2 into my Iphone 5 what a mess.  Dropped called no audible notifications for email or text messages.  Went to the apple store and reset phone to original specs. Now trying to restore apps and music and itunes will not recognize the phone.  I have gone thur the steps for windows 7 and still nothing???  I have downloaded the newest version I itunes too. 

    Hi Midwestboy,
    If your iPhone isn't being recognized by iTunes on your Windows machine, you may find the following article helpful:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Regards,
    - Brenden

  • HT3819 I can use remote on my iPhone to connect with my iTunes library, but i can't connect to another computer using home sharing to access apple tv.  I have used the same access ID and password that is used for the apple tv.

    I can use the Remote app on my iphone to connect with my itunes library on my computer, but I can't connect to the Apple TV using home sharing with another computer in the house.  I am using the same ID and password that the apple tv uses to connect with the other computer.  Also how do I check what version of IOS that my iphone is using?

    Version:
    iOS Settings>General About (or it'll say when you hook it up to iTunes)
    Are all the devices on the same physical network?  I think you're saying all are set up using the same home sharing credentials.
    If you've not done so restart all devices and your router.
    If you can get any of the devices connected by ethernet to reduce the wifi burden that may help but to be honest I would not expect simply beoing on wifi to prevent devices/computers appearing in the list.
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  • How can I transfer music and iTunes from my mac to my iPhone?

    I have a macbook air and need to transfer some of my music and itunes from my mac to my newly updates iphone4. Previously I used to drag what I wanted from my itunes to my phone but now it doesn't work. Any ideas?

    First step, of course, is to plug your iPhone into your Macbooks Air. Then, you need to set up syncing how you want it in iTunes (on the MBA). If you want to be able to drag and drop music, select "manually manage music" on the Summary pane in iTunes.

  • I have lost my previous itunes library and the content is no longer on my ipod touch.  How do I recover my previous itunes library?  I have already tried the backup but because the content was erased from my ipod that did not work.

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    i have one imac. my wife and i each have our own user accounts and itunes library.  How do we share selected music between user accounts?

    To give other users read-only access to your library, use the Sharing features of iTunes. Sharing works over the local network as well as on the same computer. See the built-in help for details.
    If you want to give full read/write access to more than one user, see the support article linked below.
    iTunes: How to share music between different accounts on a single computer

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