TS3682 Iphone cannot sync and is not recognised by computer or itunes

Iphone continually displays the symbol to connect with itunes when pluged into to a source of electricity... but Itunes doesn't recognise it and i cannot get it to sync.
I have downloaded the newest version of itunes and updated my computer but still cannot sync.
Itunes seems to realise something is connected as....
'Itunes could not contact the Iphone software update server as you are not connected to the internet.'
...shows up in itunes everytime i reconnect the iphone with my laptop. I am however connected to the internet.
Please help! :S

In iTunes,go to Help > Diagnostics.
Run tests
If the issue is device not found go to http://support.apple.com/kb/TS1363?viewlocale=en_US
I ran through process to update drivers now phone is charging and recognised by my computer.
Also if need be go to http://support.apple.com/kb/TS1567

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