TS3694 -50 error message

I have a -50 error message when I am trying to syncing with iTunes and there is no option above that shows -50

From the support document that you linked to the forum with
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below: 
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.

Similar Messages

  • TS3694 an error message showed after verifying updates: error phone could not be updated  code 6. What to do?

    After backing up and updating phone top window showed updated verified commplete.
    then it displayed a message sayng phone could not be updatede error 6.
    Please help.

    http://support.apple.com/kb/TS3694#error6
    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • TS3694 Have error message ....Runtime Error! program: C:\Program Files (X86)\itunes\iunes.exe   R6034

    Have error message ....Runtime Error! program: C:\Program Files (X86)\itunes\iunes.exe   R6034

    Apple's advice on this issue can now be found here: TS5376: iTunes 11.1.4 for Windows: Unable to install or open.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See the user tip Backup your iTunes for Windows library with SyncToy for a suggested strategy.
    If you have difficulty downloading the iTunes setup file try clearing your browser's cache or using an alternate browser.
    If content is missing from the library following the repair see Empty/corrupt iTunes library after upgrade/crash.
    For device connectivity issues following the repair see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5.
    MobileMe is a discontinued service and should be removed if present. See HT2992: MobileMe: Uninstalling the MobileMe Control Panel for Windows for details.
    tt2

  • TS3694 download error message in itunes, error 9006

    i am trying to download a purchased movie.  it downloads to about 375 mb's then shows a error message 9006 and the download stops.  how can i resolve this issue?

    Did. you already check this discussion?
    https://discussions.apple.com/thread/3814421?tstart=0

  • TS3694 getting error message 3194 when trying to restore iPhone

    Trying to restore iPhone after iOS7 failure and getting 3194 as error message.
    Any ideas please?

    See:
    iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
    How to Fix iTunes Error 3194?
    Fix Error 3194 from iTunes during iPhone restore

  • TS3694 restore error message -23

    I am unable to restore my iPhone 4 iOS 5 Using itunes for OS X 10.8
    I Keep getting a error message ( - 23 )
    I Currently have iOS 5.1.1 installed but I Want to do a fresh install for my iPhone 4
    any ideas anyone

    Hello mtfrazi2,
    And welcome to Apple Discussions!
    Have you tried formatting it using the tools provided by Windows? If not, follow the instructions provided in this article.
    http://www.methodshop.com/gadgets/ipodsupport/erase/
    B-rock

  • TS3694 My error message says that my phone cannot be backed up because it cannot be saved to the computer and to please try again. I have tried it on two different computers now and cannot find troubleshooting for this.

    Exact Message "iTunes could not back up the Iphone "Trista's iPhone" because the backup could not be saved on the computer. Please disconnect and reconnect the iPhone, then try again."
    Anyone know why I get this message on 2 different computers???

    In the course of your troubleshooting to date, have you worked through the following document?
    iOS: Device detected but not identified properly on iTunes for Windows

  • TS3694 Please how do I handle this. I downloaded a higher version of my Iphone 3 but during the installation it always hangs and show an error message that it cannot be downloaded with code1015.

    Please how do I handle this?
    I downloaded a higher version of my Iphone 3 but during the installation it always hangs and show an unknown error message that it cannot be downloaded and the code of the message 1015.

    This is usually a result of the iPhone being hacked with the cutsie term for that "jailbroken".
    http://support.apple.com/kb/TS3694#error1015
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • TS3694 I am trying to restore my ipad2 but i have the error message "The IPAD could not be rerstored. The device cannot be found"

    I am trying to restore my ipad2 but i have the error message "The IPAD could not be rerstored. The device cannot be found"
    Can anyone help me?

    Are you using the latest version of iTunes?
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    If you can’t update or restore your iOS device
    http://support.apple.com/kb/ht1808
    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/ts1814
    iTunes for Windows: Device Sync Tests
    http://support.apple.com/kb/HT4235
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    http://support.apple.com/kb/ts4062
    iOS: “Not enough free space” alert when trying to sync
    http://support.apple.com/kb/ts1503
    You may need to delete iTunes on your computer and then reinstall.
    How To Completely Uninstall and Remove All Traces of iTunes
    http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
     Cheers, Tom

  • TS3694 Does anyone know what error message 6 means?   No detailed explanation of 6 on this page.  Got that msg when trying to update iPhone (4S) OS software.

    Does anyone know what error message 6 means?   No detailed explanation of 6 on this page.  Got that msg when trying to update iPhone (4S) OS software.

    http://support.apple.com/kb/ts3694#error6
    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, 9006
    Follow the steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. An incorrectly set default packet size can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or phobos.apple.com isn't blocked by a firewall or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under "Advanced steps > Rename, move, or delete the iOS software file (.ipsw)" below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • TS3694 while trying to restore my iphone i am getting an error message 2001.  what does that mean

    Hello,
    When I am trying to restore my iphone I a  getting an error message that reads, " The iPhone "iPhone" could not be restored. An unknown error occurred (2001)."
    What does that error message mean?
    v/r,
    A Concerned customer

    Google is your friend.
    http://support.apple.com/kb/ts3694#error2001
    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.

  • TS3694 I was doing the latest update (7) and when it got to exporting files it gave me error message 3194, need help please

    I was doing the latest update to my iphone4. when it got to exporting files it gave me error 3194, can anyone help?

    Error -1 is not mentioned in this article about error messages during a restore process: http://support.apple.com/kb/TS3694
    This one comes close:
    The device could not be restored. An internal error occurred, or Error 3200: This indicates a network-connectivity or traffic issue. If you see this error, wait an hour or more and try again.
    You may also check your security software settings, to make sure that iTunes can contact Apple servers during this process: iTunes for Windows: Troubleshooting security software issues

  • TS3694 error message 1015????

    anyone help - iphone has died, tried restoringbetc & following all instructions on itunes, now saying cant restore error 1015, tried to follow error message link , not working at all. anyone advice?
    also this used t obe my mates phonr so i had to "unlock it" back in feb, but its beenfine since then - just for you info

    This error normally appears if you atempted to downgrade or modifiy the iOS.  Is your iPhone jailbroken? http://support.apple.com/kb/TS3694#error1015

  • TS3694 Error message

    I am trying to restore my iphone, i've gotten this exact same error message twice now please help.  The iphone could not be restored. An unknown error occurred (3).

    This error normally appears if you atempted to downgrade or modifiy the iOS.  Is your iPhone jailbroken? http://support.apple.com/kb/TS3694#error1015

  • TS3694 I am trying to restore my iphone 4s and i get an error message 21,can u help pls

    II am trying to restore my iphone 4s and i get an error message 21,can u help pls

    gregoryfromnzl wrote:
    i get an error message 21,
    See here >  http://support.apple.com/kb/TS3694#hardware

Maybe you are looking for

  • Can Oracle Forms access SAP R/3's Oracle 9i Database?

    I have an SAP R/3 with an Oracle 9i R2 database. I would like to access the contents of say KNA1 in Oracle 9i. Has any one try to integrate SAP R/3 using an Oracle Forms, say formaple, to maintain or just search/enquiry customer details in the table

  • Internal order number in a report

    Hi, Is there a standard SAP report to get the same details as the KSB1 report PLUS the internal order # associated with the transactions? Thanks in advance. Points will be awarded. Amrish.

  • ITunes is not updating my podcast description

    Hello community, I'm the admin for the Open Society Foundations podcast feed, and iTunes has not updated the podcast description or image and I can't figure out why not.  Any advice or assistance appreciated.  This is the feed with the current descri

  • Printing to photosmart 7550 on airpot express

    I can't set up my printer to print using the airport express. It is recognized as 'bonjour' printer but cannot be set up as it won't find the drivers when connected to airport. I gather hp's drivers 2.5.6 only work for usb printing. I've tried the hp

  • Having trouble with iChat since lion upgrade

    use iChat just about every night.  ever since upgrading to lion, when i make a call, i can see the person on the other end but no sound.  they can see and hear me.  had my girlfriend record video in photo booth and it plays back with sound so its not