TS3694 bonjour, apres connexion de mon iphone  ios 6.02 avec pc  itune demande la restauration , cette dernier s'effectue bien mais a la fin de la verification : Erreur inconnue 6  l'iphone na pas pu etre restauré , et il est bloque en mode restauration

probleme de restauration avec mon iphone 4 derniere version ios,avec  itunes 64 derniere version, il ne peut communiquer avec le telephone, il me demande de restaurer
je l'ai fait et a la fin de la verification il me sort une "erreur inconnue 6 l'iphone ne peut pas etre restaurer" il arrete et l'iphone est bloque en mode restauration,.
en appuyant sur les 2 boutons de l'iphone je ne peut pas sortir du mode restauration.
j'ai tout désinstallé itunes et soft apple et reinstallé, c'est toujours la meme chose.
Si je vais sur mon PC de bureau qui avec une ancienne version itunes 32, j'arrive a restaurer, mais je perd toutes mes synchronisations notament les contacts et la musique qui n'est pas sur l'autre PC

Similar Messages

  • Mon iphone4s et bloquer en mode restauration je ne sait pas quoi faire

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    Quel message d'erreur que vous voyez?
    Ce document d'Apple devrait aider -> iOS : résolution des messages d’alerte de mise à jour et de restauration

  • My iphone doesnt show up in my itunes. It shows up when i plug it into another laptop. Similarly, when i use someone else's iphone, that shows up in my itunes. Obviously my itunes wont recognise my iphone. Please help

    My iphone doesnt show up in my itunes. It shows up when i plug it into another laptop. Similarly, when i use someone else's iphone, that shows up in my itunes. Obviously my itunes wont recognise my iphone. Please help

    Hello ashbyy123,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    2. Check the USB cable
    3. Verify that Apple Mobile Device Support is installed
    4. Restart the Apple Mobile Device Service
    5. Verify that the Apple Mobile Device USB Driver is installed
    6. Check for third-party software conflicts
    Have a nice day,
    Mario

  • Comment réactiver un iphone bloqué en mode restauration après une erreur de code ?

    Bonjour,
    Un ami a tenté de dévérouiller mon i-phone 3G à plusieurs reprises. Au final, l'i-phone s'est désactivé. Il est vérouillé en mode restauration DFU (en essayant de le restaurer).
    Mon opérateur n'a rien pu faire et m'a renvoyé vers APPLE.
    Mon iphone est toujours bloqué.
    Toute aide est la bienvenue... :-(
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    sry dont understand france but error 29 is known
    Erreurs 23, 28 et 29 : ces erreurs peuvent indiquer un problème matériel au niveau de votre appareil.  Suivez les étapes décrites dans cet article. Pour isoler ce problème de l’appareil, essayez également d’effectuer la restauration lorsque l’appareil est connecté avec le câble USB blanc pour connecteur Dock fourni. Utilisez un ordinateur ou un réseau fiable. S’il n’y a pas d’adresse MAC ou que l’IMEI correspond à la valeur définie par défaut (            00 499901 064000 0     ), ceci peut confirmer un problème de matériel. Un logiciel de sécurité obsolète ou mal configuré peut également provoquer cette erreur.
    http://support.apple.com/kb/TS3694?viewlocale=fr_FR#error29

  • How do I connect my iPhone IOS 8.1.2 to iTunes 12.1

    I have an iPhone IOS v8.1.2 and I just updated my Macboon pro to 10.10.2, and iTunes to 12.1. When I plug in my iPhone then iTunes does not recognize it. I did not have any problems when using the prior software for the O/S and iTunes. Need help connecting it.

    Are you using exactly the same library?

  • My iphone is not showing up on itunes..ive restarted and rebooted everything and it still wont work..what can i do next?, my iphone is not showing up on itunes..ive restarted and rebooted everything and it still wont work..what can i do next?

    can anyone please help me out?ive already tried customer service and all they gave me didnt help at all..thanks

    If you're running on a Windows machine, here's the troubleshooting guide:
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    There are many things to inspect there.  Try them all as indicated.

  • Transfer video from macbook pro to iPhone iOS 8

    how to transfer video from macbook pro to iphone 5S IOS 8, anyone?

    Hi hjmdsalleh,
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    iOS: Syncing your data with iTunes
    If you are having problems syncing some videos, they may not be in the correct format.
    iTunes: Videos may be unable to sync to iPhone, iPad, or iPod
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  • Hi i was wondering, my iphone(iOS 7.0.3) cant sync or cannot be read on my itunes(11.1.3.8) on my windows 8.1. So i was wondering if anyone knew when will windows and itunes be compatible officially? or is there another way to fix without waiting?

    Hi anyone can help? Cause i cannot sync my iphone(iOS 7.03) on my itunes(11.1.3.8) on windows 8.1? I heard that it is because windows 8.1 and itunes 11.1 " ain't compatible. So i was wondering if anyone knew when will they be compatible or is there another method without me doing much"harm" to my itunes or windows? Please your help is most wanted!!!

    I have 8.1 and iTunes and its working. My cloud doesn't so I had to remove the 'sync contacts and calendar to the cloud' and to back to the old say, but I just synced my iPad and iPos (both running 7.0.3) last night and it worked.
    There are features with 8.1 that may be messing things up. For example there's a setting when you upgrade to 8.1 where you can turn off the automatic install of drivers. With devices, every time the iOS and iTunes updates there is a new driver to make your device visible on a computer. If you turn off that auto install then you may have blocked your computer from getting that driver.
    In addition, with iOS7 there came the 'do you trust this computer' which is a choice you have to make on your device. If you tell your device no, then it may have issues connecting to your computer.

  • TS1538 my iphone 4s is not recognized by itunes in my windows pc.

    i follow the instruction in the article iOS: Device not recognized in iTunes for Windows, nothing happen. 
    is it something to do with the software?
    the cable-check, oz another iphone still can use it to connect to itunes in pc.
    reinstall the program-check,
    verify the apple mobile device-check
    restrart the aplle mobile device service-check
    verify the apple mobile device usb driver is installed-check
    no third party issue..
    what else?
    help me please

    Answering my own question this time since posting, found similar query and fixed it.
    Went to control panel in Windows 7, printers and devices, down at the bottom shows the device
    right clicked and chose troubleshoot. Turned out that the device drivers had not installed and the troubleshooter did
    that automatically. Problem solved. Then the device showed up in itunes.

  • TS1369 my iphone is not being seen by itunes

    usually when I plug my phone into my computer itunes comes right up. It no longer does.  It recognizes it in my computer but I cannot sync anything.

    Hello jennyhoye
    Continue your troubleshooting with the article below to get your computer to recognize your iPhone.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Regards,
    -Norm G. 

  • HT4623 hi. i had erased iphone. now its not showing in itunes. help how restore?.

    hi. i had erased iphone. now its not showing in itunes. help how restore?.

    thanks feffo87.
    but i hav used ERASE ALL CONTENT AND SETTINGS  to erase, but my iphone 4s is not reading on itunes.
    how to restore new ios now.

  • Ios 5.1.1 and iTunes 10.7.0.21 compatability

    I am not able to use Remote on my iPad (1. gen) with ios 5.1.1 with iTunes after upgrading to version 10.7.0.21.
    It works fine with my iPhone 4, which is upgraded to ios 6.
    Is this new version of iTunes not compatible with ios 5.1.1?

    That's what I'm trying to do but unfortunately have had laptop issues up until now and without having backed up the iphone previously and restrictions on the laptop I have, I'm trying to obtain correct insight before I progress any request for my laptop to be reviewed/fixed etc.

  • HT1414 iphon n'a pas pu etre restaure   une erreur inconnue s'est produite (1015)

    iphon n'a pas pu etre restaure   une erreur inconnue s'est produite (1015)

    Erreur 1015 : cette erreur se produit lors de tentatives de retour vers une version précédente du logiciel de l’iPhone, de l’iPad ou de l’iPod touch. Cela peut se produire lorsque vous essayez d’effectuer une restauration à l’aide d’un ancien fichier .ipsw. La mise à niveau vers une version antérieure n’est pas prise en charge. Pour résoudre ce problème, essayez d’effectuer une restauration à l’aide de la version la plus récente du logiciel de l’iPhone, de l’iPad ou de l’iPod touch disponible auprès d’Apple. Cette erreur peut également se produire en cas de modifications non autorisées d’iOS.
    copied from http://support.apple.com/kb/TS3694?viewlocale=fr_FR

  • Bonjour, j'ai perdu mon Iphone et je n'ai pas configuré la localisation , Il marque hors ligne quand j'essaye de le localiser. Y a t-il un moyen pour que je sois en mesure de le retrouver?

    Bonjour, j'ai perdu mon Iphone et je n'ai pas configuré la localisation , Il marque hors ligne quand j'essaye de le localiser. Y a t-il un moyen pour que je sois en mesure de le retrouver?

    Google translate:
    I Would Really Find my Ipod BUT I See All on Apple forums and if the location is not enabled there is auccun chance to retouver this is true?
    Yes, it is true
    lost/stolen                                     
    No app on the iPod is required.                           
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    iCloud: Erase your device
    iCloud: Use Lost Mode
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
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    - There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                               
    Reporting a lost or stolen Apple product                                              
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • Bonjour j'ai changer mon iphone 3 gs pour un iphone 4s et je voudrais savoir comment je peut faire pour que ma fille puisse s'en servir car nous avons pas le même operateur merci

    bonjour j'ai changer mon iphone 3gs pour un iphone 4s et je voudrais le donner a mon fils mais il n'a pas le même operateur que moi comment je peut faire merci.

    IL faut que tu demandes un nombre d'octet fini supérieur à ta trame, pour que ce soit le caractère de fin de trame qui soit le limitant .
    Ton vi retouché en pièce jointe.
    Bonne journée,
    Michael
    Pièces jointes :
    learning term char v1.0.vi ‏14 KB

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