TS3694 Can not install apps from store - getting this - MZCommerce.creditbalancemismatch.mobile_message. What do I do?

Can not install apps from store.
Keep getting this -MZCommerce.creditbalancemismatch.mobile_message
What do I do?

My friend had this problem and he just went into his payment information to make sure it was accurate and up to date. He didn't even change anything, only reentered his security code. He then downloaded the app successfully. Thought that might help you.

Similar Messages

  • Can not download app from store

    iTunes (store ) app download not available - there is no "get app" button, there is a " free app" button but does nothing.
    v10.2
    computer is authorized
    account shows up fine
    can download from iDevice fine

    Update:
    If save to wish list is selected, there is a new dialog window which also offers to "download now" so at least that option is there.

  • Can not install apps from appstore on my iPhone

    When I download apps from iTunes, and want to synchronize with my iPhone, I keep getting and pop-up error saying something like "The Program xxx could not be installed on your iPhone because you are not authorized to play it on this computer"
    I am running the latest version of iTunes on a PC with Vista, and I have tried to authorize and de-authorize my computer several times with no success.

    Welcome to the discussions,
    did you try the suggestions in this article, especially the "remove SC folder"? http://support.apple.com/kb/TS1389

  • Somebody knows why I can not download app from store of the other country?

    hi to everybody, I have a questions for you, I have an iphone 4s ( I know its old) i tried to download some application that my friends have raccomandated to me. The app in question is QQmusic, there isn't in the italian market so the iphone redirect me to the chinese apple store, but when i tried to download (the app is free) i get the message that my prifile can download only from Italian market? So my question is: Why? How i can download from other countrie's apple store?

    The 3rd party developers who create and own the content are who decide where in the world that their apps are sold, not Apple. If a developer isn't ready to provide the language resourses within their app or  to offer support for their app in a particular language, then they choose where to sell their app. Apple sells its apps in all of the app stores.

  • HT4759 I can not install app's from the app store on my phone,and when i try, i get a message tells me (cannot connect to itunes store) that happened after i updated it to "IOS6" . it's a "IPhone4 S"

    I can not install app's from the app store on my phone,and when i try, i get a message tells me (cannot connect to itunes store) that happened after i updated it to "IOS6" . it's a "IPhone4 S"

    Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it.  So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
    Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID).  If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections.

  • I can't install apps from my apple store, need help

    Hi All, I have an iphone 3GS. I used to download free as well as purchased apps from the app store. For some reason I am not able to do that anymore. For example when I try to open my facebook app, it keeps on not opening it, last time it did that to me, I deleted it reinstalled it, but now I am stuck because I can not install anything from the app store. Pls help what it does it: I click on the app store, it will allow me to pick the app I want to install (e.g. facebook, then it gives me the option to download, i.e. 'Free' but the free is with a plus sign i.e. "+Free"  then when I click on it, the "Install" appears but partially like "insta..." then am stuck can't install or do anything, anyone with idea on how to resolve this?
    P.S. I have not upgraded to IOS 4
    I have tried to restart my phone so many times,
    I have logged out and re-logged into the app store on my iphone.
    thanks much

    Log out of the Apple ID on your iPhone.
    Reset your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
    Log back into to your Apple ID with the current password.

  • Can not download apps from App Store

    Can not download apps from App Store

    Probably hasn't posted yet. And if you are trying to redeem a gift card you can do it form the appstore app by going to the bottom of the apps store home page it will show you a button to redeem and your apple id.

  • I can not  install apps in my new ipod touch ios 6

    i can not  install apps in my new ipod touch ios 6
    it is showing appication is failed to installed
    why is this happening
    can any one help me....

    The problem is when i drag n drop downloaded apps from torrentz into itunes n syncronize it add those apps into my itouch ... but the message shown in my i touch is .. that application failed to install..
    in the itunes those appliacations are unchecked automatically ... but i can install apps which are downloaded from the istore .... they are working properly
    but the ones i downloaded from the torrentz are not getting installed..

  • HT5622 I have verified my Apple ID several times on my Iphone but a can not install APP updates?  The same Apple ID works fine on my Ipad for updates etc.???

    I have verified my Apple ID several times on my Iphone but can not install APP updates. Everything work fine on my Ipad using same AppleID ect.?

    Sign out and back into your apple id from Settings>iTunes and App stores>(Your apple ID)>Sign Out and then sign in again with the new address. Close app store from running in the background (or restart the phone if your unsure how to do this). If when trying to update any apps they are still asking for the old apple ID, delete and re-install those apps.

  • TS2446 I just got my Ipad and I can not download apps.  I get a message saying my Apple ID has been disabled.  I have reset my password, I can access itunes and icloud but still can not download apps.  Can someone please tell me how to get my ID activated

    I just got my Ipad and I can not download apps.  I get a message saying my Apple ID has been disabled.  I have reset my password, I can access itunes and icloud but still can not download apps.  Can someone please tell me how to get my ID activated?  TY

    Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it

  • I CAN-NOT install anything from a .pkg

    i CAN-NOT install anything from a .pkg
    i need help
    someone
    when i try to install i get this at the end
    "there were errors installing the software"
    "please try installing again"
    also in disk utility
    i get this
    "invalid file or directory ID found"
    "the volume HD needs to be repaired"
    "Error: the underlying task reported failure onn exit"
    and when i try to repair it from the MAC OSX disk i cant
    i get
    "Error: the underlying task reported failure onn exit"
    also i cant install the BSD as it is a .pkg
    HELP
    Mac mini   Mac OS X (10.4.5)  

    Hi, shoaib.
    You wrote: "also in disk utility i get this
    "invalid file or directory ID found"
    "the volume HD needs to be repaired"
    "Error: the underlying task reported failure onn exit""The disk directory of your hard drive is corrupted. This is the source of your problems.
    If you cannot afford either of the third-party utilities:
    • Alsoft Disk Warrior 3.x (DW3)
    • Micromat TechTool Pro version 4.1.x (TTP4).
    then you will need to follow the instructions in "Disk Utility reports 'Underlying task reported failure' when repairing a volume."
    Specifically, given that your attempt to repair the disk using Disk Utility from your Tiger DVD failed, there are no other solutions available for this problem other than:
    • Attempting repair with the third-party disk utilities cited above.
    • Backing up whatever data can be saved, then reinstalling Mac OS X with an Erase and Install.
    See the article I cited above for details. Sorry to be the bearer of bad news.
    To avoid having to reinstall in situations like this, as funds permit you should consider investing in:
    • Implementing a comprehensive backup and recovery solution. For advice on the backup and recovery solution I employ, see my "Backup and Recovery" FAQ.
    • Alsoft DiskWarrior and TechTool Pro.
    Good luck!
    Dr. Smoke
    Author: Troubleshooting Mac® OS X
    Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
    I may receive some form of compensation, financial or otherwise, from my recommendation or link.

  • How do I update to ios 4.3 or higher? I am unable to install apps. I already restored and now I can not install apps

    I have an iPod touch that was my niece's and we restored it and now we can not install apps. It says that it needs an ios update but i cannot find where the update is available. My iTunes says it is the latest version and the web site doesn't have any updates that I can find

    See the chart below to determine whether you can upgrade your device and what you can upgrade to.
    IPhone, iPod Touch, and iPad iOS Compatibility Chart
         Device                                       iOS Verson
    iPhone 1                                      iOS 3.1.3
    iPhone 3G                                   iOS 4.2.1
    iPhone 3GS                                 iOS 6.1.x
    iPhone 4                                      iOS 6.1.x
    iPhone 4S                                    iOS 6.1.x
    iPhone 5                                      iOS 6.1.x
    iPod Touch 1                               iOS 3.1.3
    iPod Touch 2                               iOS 4.2.1
    iPod Touch 3                               iOS 5.1.1
    iPod Touch 4                               iOS 6.1.x
    iPod Touch 5                               iOS 6.1.x
    iPad 1                                          iOS 5.1.1
    iPad 2                                          iOS 6.1.x
    iPad 3                                          iOS 6.1.x
    iPad 4                                          iOS 6.1.x
    iPad Mini                                     iOS 6.1.x
    =====================================
    Select the method most appropriate for your situation.
    Upgrading iOS
       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
         a. Updating Your iOS to Version 6.0.x from iOS 5
              Tap Settings > General > Software Update
         If an update is available there will be an active Update button. If you are current,
         then you will see a gray screen with a message saying your are up to date.
         b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
         c. Resolving update problems
            1. iOS - Unable to update or restore
            2. iOS- Resolving update and restore alert messages

  • Hi, I can't install Apps in my ipod touch, because it needs to authorize my computer, but when I authorize still can not install Apps.

    Hi, I can't install Apps in my ipod touch, because it needs to authorize my computer, but when I authorize still can not install Apps. this message appears :

    except the first one :
    Authorize your purchases from an administrator account

  • From the past 3days,i can't install apps from the appstore,it says "this items can't be purchased right now,try again later", please help me,thank you

    From the past 3days,i can't install apps from the appstore,it says "this items can't be purchased right now,try again later", please help me,thank you

    Hey Kay97,
    These are some troubleshooting steps that might be relevant to your issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Welcome to Apple Support Communities!
    Have a good one,
    Delgadoh

  • I can not install the AdobeInDesign7_5_3Patch, I get an error saying unidentified developer

    I can not install the AdobeInDesign7_5_3Patch, I get an error saying unidentified developer

    Please refer : http://www.imore.com/how-open-apps-unidentified-developer-os-x-mountain-lion

Maybe you are looking for

  • How to downgrade easily from windows 8.1 OEM to Windows 7 Pro

    Hi, I've tried to get used to Windows 8.1 (7 months), but I did not find a solution to get the classic view (3D look instead of the extra flat look) nor to play spider solitaire in a windowed mode, it always opens in full screen (desktop PC 2560x1440

  • File receiver adapter with the same filename than sender

    Hi guys, I am experiencing a problem when I use the <b>Adapter Specific Message Properties</b> to be able to receive a file with the same name as the sender. I've been following the example of Michal Krawczyk (XI: The same filename from a sender to a

  • Watching videos on youtube

    After downloading Maverick I can't watch video on youtube.  I have downloaded the Adobe Flash Player but it still won't work.  Facebook video chat, flash or any type of video are not working.

  • My settings on my iPod touch is not loading

    I was deleting things on my iPod for more space and now it will not load Help?

  • USB key unreadable / damaged after formatting with Disk Utility

    Hello, in the previous hours, I have been trying to copy a 5.2-GB file on a FAT32-formatted 8.0-GB USB key. This is impossible, because FAT32 cannot hold files larger than 4 GB. I formatted the disk using Disk Utility and selected "Compressed NTFS fi