TS3694 Can't restore and recover iPhone 4s. Keep getting The iPhone "iPhone" could not be restored. An unknown error occurred (14). Help please!

Please help. I simply connected my iPhone 4s to my Dell laptop (Win 8) which connected to iTunes automatically (which it normally does) and was told that I needed to update my software (I believe for both iPhone OS and iTunes). I tried to update and now my iPhone won't work at all. I just keep going in circles trying to restore and recover and I keep getting the error message: The iPhone "iPhone" could not be restored. An unknown error occurred (14). All I see on my iPhone 4s screen is a cable connector, a little up arrow, and an iTunes symbol--and nothing else works.

http://support.apple.com/kb/TS3694

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    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
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  • HT201210 The Iphone  " I Phone" could not be resortored an unknown error occurred  ( -1)

    A recovered version of this content exists from Jan 14, 2013 11:06 AM. Would you like to use the recovered version or delete it?

    http://support.apple.com/kb/TS3694
    error 1 could be a hardware issue, follow the instructions to resolve using the link provided, if that doesn't help you will have to take it into apple.

  • Just the other night my phone desided to reset itself, and when i went to restore it it came up with The iPhone iPhone could not be restored. an unknown error occurred (-1).

    Just the other night my phone desided to reset itself, and when i went to restore it it came up with The iPhone iPhone could not be restored. an unknown error occurred (-1).
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    I havent jail broken it so its probable a hardware issue then.......well then.......
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    Cheers!

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