TS3694 Can up date my iPad 1 two ios 6 can you help

Can u hlp me updat my iPad

The iPad 1 can only run up to iOS 5.1.1. You cannot go to iOS 6.

Similar Messages

  • My Mail application is rejecting my password even though I'm putting it in correctly. Mail is working fine on my iPad and iPhone but not my iMac so it must be something to do with the Mail settings on my desktop. My software is up to date.  Can you help?

    I have an iMac, operating system 10.7.4 with up to date software. My mail application is rejecting my password even though I know I am putting it in correctly. I have an ipad and iphone and the mail application is working fine on them. On my desktop however I cannot receive or send mail. I think it must be something to do with the settings but cannot work out what. I have contacted BT who provides my email and internet. As I have another email address with them that is working correctly they believe it is a problem with mail rather than with them. Please can you help?

    OK Vicky, good clues...
    See if this helps...
    Open Keychain Access in Utilities, use Keychain First Aid under the Keychain Menu item, then either check the Password under that item, change it, or delete it and start over. See if there are duplicates, should be one for Incoming & one for Outgoing.
    Resetting your keychain in Mac OS X...
    If Keychain First Aid finds an issue that it cannot repair, or if you do not know your keychain password, you may need to reset your keychain.
    http://support.apple.com/kb/TS1544

  • Ipad is disabled, connect to itunes. know the passcode but ipad is not synced so i lose data if restore it. can you help me to save the data. thanks

    ipad is disabled, connect to itunes. know the passcode but ipad is not synced so i lose data if restore it. can you help me to save the data. thanks

    You're going to have to get that info about his iTunes account if it's on iOS 7. Does it at least show the username it needs?

  • HT1918 I updated my payment method because I changed my Internet MasterCard of the same number but  new expiry date but not accepted , can you help me

    Please I need help regarding this problem I faced today.
    I updated my payment method because I changed my Internet MasterCard of the same number but  new expiry date but not accepted , can you help me?

    Is the iPhone jailbroken or was jailbroken?. In the article " http://support.apple.com/kb/TS3694 " it says:
    Errors related to downgrading iOS
    The required resource can't be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go toSettings > General > About and check the version of iOS on the device. If it's newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version isn't supported.
    Error 1015: This error is typically caused by attempts to downgrade the software for an iPhone, iPad, or iPod touch. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version isn't supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you're now trying to restore to an authorized, default state.

  • Hi my ipad just froze and turn off by self  now dont want to switch on again what i need to do ? can you help?

    can you help please?

    Reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • Hi, I have change my password on my mini ipad when having a drink and have forgotton it.  Can you help please? Shaun

    Hi, I have changed my password on my mini ipad after a few drinks and have forgotton the password, can you help please?

    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • HT1212 my ipad is disabled, how can I fix it . can you help me please!!!1

    can you help me about it

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.htmlhttp://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tbhttp://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Devicehttp://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htmhttp://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • I have iCloud successfully set up my Mac and iPhone   iPad. Mac will not transfer to my other devices. Other devices transfer successfully. I have checked my iCloud setting on my Mac, but cannot see a problem. Can you help me?

    I have iCloud successfully set up my Mac and iPhone   iPad. Mac will not transfer to my other devices. Other devices transfer successfully. I have checked my iCloud setting on my Mac, but cannot see a problem. Can you help me?

    If you have iTunes 11 on your computer then you can enable the left-hand sidebar on it via option-command-S on a Mac, control-S on a PC - when connected (and if your computer's iTunes is up-to-date) your iPad should then appear on that sidebar under a 'Devices' heading :
    If you select the iPad on that sidebar you can then use the Movies tab on the right-hand side of the iTunes screen to select and sync that film to your iPad's Videos app.
    Has your iPad been synced to the computer before ? If not then you might find this page for syncing to a new computer useful : https://discussions.apple.com/docs/DOC-3141

  • I've done everything I know in order to get my calendar in iCloud synchronized with my macBook, my IPad and my iPhone, but get no success. I've checked if all devices are set to the same account. Can you help me?

    I've done everything I know in order to get my calendar in iCloud synchronized with my macBook, my IPad and my iPhone, but get no success. I've checked if all devices are set to the same account. Can you help me?

    The only thing I can see strange is that when I login my iCloud account through my principal email address, when I check my preferences is marked an @me.com address that is old and I don't use it anymore, but I can't erase it or even change it.

  • Hi, Can you help me I am running an iMac 10.7.5 and iPad 6.0.1 and a macair10.8.2. iCloud is syncing emails and notes but not photos. Photo streaming is switched on on the iMac. what do I need to do to stream photos?

    Hi, Can you help me I am running an iMac 10.7.5 and iPad 6.0.1 and a macair10.8.2. iCloud is syncing emails and notes but not photos. Photo streaming is switched on on the iMac. what do I need to do to stream photos?

    Hi you have basicly 2 Options.
    1 -if you Switch One fotostream on all 3 devices of yours which are working on the same apple id -all Fotos you Take with your iPad will be synchronized via icloud to the other 2 decvices ( w-lan and battery depending).
    2- If you select foots or a whole album in iPhoto on your air or iMac and choose than puplish --> fotostream --> new or existing event you can key in a friends mail. If this friend has iCloud and iPhoto ( for iMac or MacBook ) and click on the link in the email it will download this fotos in the fotostream section in iPhoto. If he has a iPad, iPhone,... It will do it in the foto app and if he doesn't have a iCloud account at all and you choose "public web site" while publishing he can see your fotostream on a website.

  • HT5621 I changed my email address and therefore changed my Apple ID and password on my Mac. Now when i want to use iCloud on my iPad and my iPhone my old email comes up as my Apple ID and I cant log in or update any apps on my iPhone or iPad. Can you help

    I changed my email address and therefore changed my Apple ID and password on my Mac. Now when i want to use iCloud on my iPad and my iPhone my old email comes up as my Apple ID and I cant log in or update any apps on my iPhone or iPad. Can you help me?

    Downlands wrote:
    Cant sign out. No password for now reduntant appleid
    If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support

  • Hello ! When i will Buy a Movie in iTunes, they ask me two Security Questions and i have forget the 2 correct answers. Can you help me please ??

    Hello ! When i will Buy a Movie in iTunes, they ask me two Security Questions and i have forget the 2 correct answers. Can you help me please ??

    Blue, and Mr. Frisky...

  • I downloaded an album from iTunes on my iPad and then i synced it with iTunes it doesn't show the individual songs in my library just the album which opens another window.  Can you help?

    I downloaded an album from iTunes on my iPad and then i synced it with iTunes it doesn't show the individual songs in my library just the album which opens another window.  One of the albums won't even play the music.  Will only open the "booklet" for the cd but not the music.  Can you help?

    Hello dannugget
    Normally, if the songs showed that it is purchased then it is probably already in your library. If not check out the article below to walk you through downloading your past purchases. You may also want to check to see if you have Automatic Downloads turned on so that way next time you can get your tracks without having to plug in and sync.
    Download past purchases
    http://support.apple.com/kb/ht2519
    iTunes Store: How to enable Automatic Downloads
    http://support.apple.com/kb/ht4539
    Regards,
    -Norm G.

  • HT1222 I would like to be able to delete more then just one email at a time. I get a lot of mail that needs deleted and takes a long time to do. Would like to do 10 email deletes at a time on my iPad. Can you help me.

    I would like to be able to delete more then just one email at a time. I get a lot of mail that needs deleted and takes a long time to do. Would like to do 10 email deletes at a time on my iPad. Can you help me.

    open inbox
    tap Edit on top right of list.
    tap each email to check it off.  Then tap trash.   then 'trash selected mesages"
    done

  • My MB Pro is no longer syncing my iPad in iTunes. It did in the beginning, however I had to change my MB Pro password. Now I get a permissions error message trying to sync: "error storing your authorization information on this computer." Can you help?

    My MB Pro is no longer syncing my iPad in iTunes. It did in the beginning, however I had to change my MB Pro password. Now I get a permissions error message trying to sync: "error storing your authorization information on this computer." Can you help?

    First I would just try deleting the SCInfo folder, restart your computer, open itunes and see if you are still getting the error, at that point if you are it is a permissions error with the computer specificaly and not in itunes.
    http://support.apple.com/kb/TS1389
    that is for deleting the scinfo folder. scroll to the bottom of the article and the steps are there

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