TS3694 Each time i try to restore my iPhone, an error keeps popping up(*error 1015*). Why is that? Please help me.
Each time i try to restore my iPhone, an error keeps popping up(*error 1015*). Why is that? Please help me?
This Error Code is indicative of the Device being jailbroken / Hacked...
Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
Similar Messages
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i had erased all contents and settings of my iphone 3G,it had stucked on apple logo,I found that it needed to be restored,i tried to restore but each time i try to restore,error 1015 occurs,I tried all solns in support page ?
punknotdead11 wrote:
what if my iphone isn't jailbroken/hacked?
Then you will not get error 1015, the error will be some other number.
http://support.apple.com/kb/TS3694#1015 -
my iphone 5 is stuck in recovery mode with error 14 unknown error coming up each time i try to restore.
Any suggestions?Hi ShinefromOKC,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different Dock Connector or Lightning Connector to USB cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. An incorrectly set default packet size can cause this error. Contact the software manufacturer that installed the packet-size modification for assistance. Or, follow this article by Microsoft to reset the packet size back to the default for Windows:How to reset Internet Protocol (TCP/IP).
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
I hope this information helps ....
Happy Holidays!
- Judy -
I previously use an apple id called *** @hotmail.co.uk, I have tried to reset and even changed the id on the settings on my phone but each time I try to update an apple apps , I keep getting the same old ID on my phone. What do I do?
<Email Edited by Host>Is the same true for using the App Store with a desktop machine? Someone installed a program on my machine (the IT department) and I would like to install the updates but it was installed under a different Apple ID. This anyone know how to change, or work around this particular issue?
Any thoughts or suggestions are greatly appreciated.
Cheers -
Each time I try to save my slideshow I get the pop up "The file untitled.key-tef couldn't be opened". Any ideas on what I'm doing wrong?
> Apple do not give statements here, this is a user to user discussion.
I didn't realise that. Wow that is TERRIBLE: I thought was Apple not Microsoft. Next we'll have Cook jumping up and down yelling "Developers, developers, developers!"
> If you provide details of what is wrong, you might get a reply from experienced users.
The fact that it's been here for more than nine months without a response suggests not. -
I have windows 7 and every time I try to play or add a song. It says itunes has stopped working. Please help this is frustrating.
a further message box states that Data Execution Prevention has closed the program.
Try updating your QuickTime to the most recent version. Does that clear up the DEP errors in iTunes? -
I changed my email because I could not open my other one but every time I try to download something it asks for me to verify the other email can u please help me
i have the exact same problem and when i tried to contact apple support they didn't help me at all so i'm going to try one more time.
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every time i try to update my ipad, something (error) happends. why dont u fix that for us? why is this always complicated? how may i solve error 3194 now? why updating a software version is so complicated?
Did you take a look at the link that you tagged?
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I try to restore my iPhone and it keeps warn me that the iPhone can not be restored because an error was accrued
Hi there Fanny Mazur,
You may find the troubleshooting steps in the article below helpful.
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
-Griff W. -
TS3694 cant restore my iphone has error 1015 what that means?
how can i restore my iphone says error 1015 what this means?
Errors related to downgrading iOS
The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go toSettings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
http://support.apple.com/kb/TS3694 -
TS3694 every time i try to restore my ipod it says "error"
Every time I try to restore my Ipod it says "error"! heeeeelp!!
What error are you getting? Check the codes out here.
http://support.apple.com/kb/TS3694
http://theiphonewiki.com/wiki/index.php?title=ITunes_Errors
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
I have been trying to restore my Itouch because I am having many issues with its functioning! I have it all backed up and ready to restore and each time I attempt to restore, it goes through 7 hours of NOTHING!!! I wait and after the time has elapsed, nothing has changed. Am I doing something wrong? I have restored it before with no trouble. For some reason, it will NOT restore and it will NOT function properly. I need help understanding why it is taking 7 hours to do nothing - I am using my computer (o/s XP). HELP!! I am beyond frustrated!! Thanks!
Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
- Then try on another computer -
Hi, i'm trying to update my iphone but this is the msg i'm getting, can you please help me. thank you. "the iphone ''C & M '' could not be restored. An unknown error occurred (3194)"
http://support.apple.com/kb/TS3694#error3194
This means that either your firewall/antivirus is blocking access to Apple's servers, or you have used your computer to jailbreak an iDevice in the past. The link above tells you how to resolve this issue. -
my firefox browser used to store passwords so i need not to enter it every time i login although passwords are saved (I can see them in Firefox>Options>security) but i need to enter my ID & passwords each time. furthermore i need to rename my computer each time when i login to sites like facebok though i put a mark to remember it.
Please helpWebsites remembering you and automatically log you in is stored in a cookie.
* Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.
Make sure that you do not run Firefox in Private Browsing mode.
* https://support.mozilla.com/kb/Private+Browsing
* https://support.mozilla.com/kb/Cookies
* https://support.mozilla.com/kb/Enabling+and+disabling+cookies -
Please help me
From the article that the thread was started from:
Resolve communication issues
Related errors: 17, 1004, 1013, 1638, 3014, 3194, or 3000-3999. These alerts refer to gs.apple.com, say "There was a problem downloading the software," or say the "device isn't eligible for the requested build."
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers
Check for hardware issues
Related errors: 1, 3, 10-47, 1002, 1011, 1012, 1014, 1000-1020, 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
Error 1015 might happen after making unauthorized modifications to iOS, also called "jailbreaking."
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