TS3694 Error 3194. This iPod touch won't restore. Any help?

We are getting this message: "This device isn't eligible for the requested build."

From http://support.apple.com/kb/TS1275 :
Error 13 and 14: These errors are typically resolved by performing one of more of the steps listed below:
1. Perform USB isolation troubleshooting, including a different USB port directly on the computer.
2. Put a USB 2.0 hub between the device and the computer.
3. Try a different USB 30-pin dock connector cable.
4. Eliminate third-party security software conflicts.
5. There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your Registry. If your default packet size is set incorrectly it can cause this error. Contact the manufacturer of the software that installed the packet size modification for assistance.
6. Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
7. Try to restore from another known-good computer and network.
Hope that helps!

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    Hey Pal,
    So the issue what u facing is pretty simple, just make sure u run an MS Config on the computer so to check which Program is causing the issue, and then once after done tht try to restore the iPod again and just make sure u also discard all the external USB Devices of the Computer, and try i am pretty sure it will work, and you follow this artcile to run MSConfig http://docs.info.apple.com/article.html?artnum=305415, Do let me know if it works k
    Peace...

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    What is the exact wording of the error message?
    Try:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

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    Message was edited by: mandh

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    3194
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    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
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    Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
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    did you do everthing here:
    Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support
    Maybe:
    https://discussions.apple.com/message/20200092#20200092#20200092
    http://support.apple.com/kb/TS2380
    error message 3014.

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    Download RecBoot and try and kick it out of recovery mode.
    http://support.apple.com/kb/ts1275
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    Check out the new remodeled MacOSG website! 24-hour Apple-related news & support.
     MacOSG: An Apple User Group  iTunes: MacOSG Podcast  Follow us on Twitter: MacOSG

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    Welcome to the discussions,
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    Message was edited by: oaziz9911

    hi there,
    you have to connect your ipod to the computer, when you put in the cable you have to hold the home button, i had the same.
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    mitc55

  • TS3694 error 3194 in itunes when trying to restore iphone?

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    So after much searching on google, I have managed to fix the problem...
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    http://www.ipadforums.net/jailbreaking-hacking-tutorials-how-guides/28716-how-re solve-itunes-unknown-error-3194-a.html
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    I'm starting to wonder if there's not some sort of issue brewing here. I had roughly the same thing happen to my 1G iTouch, though it happened gradually -- first, it wouldn't recognize the third-party car chargers I own, but worked okay on the computer. Then, after a couple months, iTunes stopped recognizing it. I had to do a complete restore to get it functioning again, and I had to restart/reboot the computer and the iPod, with nothing connected to the computer but the iPod, the keyboard and the mouse, and a totally clean re-download/install of iTouch firmware 3.1.2.
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    So I was playing an album from my iPod through iTunes like normal, and the album ended. I switched to iTunes view to change to a new one and it said "iPod is done syncing" (I did not choose to sync, nor did anything appear different). I tried to click on a song to play and iTunes froze. I had to restart iTunes and when I ejected my iPod (properly) the syncing sign was still turning on my iPod. As of now my iPod only skips through every song I try to play, but when I plug it into iTunes every song FROM my iPod plays perfectly.
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    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          
    You said:
    No, I do not want to "factory reset" my iPod. No I do not wish to do anything crazy long or hard to fix this. 
    That may be necessary, It is not what you want to do/not do but what is required to resolve your problem.

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