TS3694 error 6 is coming up and cannot restore backup

error 6 is coming up and cannot restore back need help please

Generally a security software issue, read here:
http://support.apple.com/kb/TS3125

Similar Messages

  • Forgot Id and password of previous Z10 and cannot restore backup on new Z10

    I forgot BB ID and password of previous Z10 which I gave to my daughter. Cannot restore back-up done from the previous Z10 to the current one as it requires the previous ID  and password.

    samoth wrote:
    I found my previous Z10's ID but cannot re it use on current Z10. How should I go about it?
    If you are now using a NEW BlackBerryID on the device, you will need to security wipe the device, and then setup the Z10 with the other BlackBerryID.
    Article ID: KB33591 How to perform a security wipe on a BlackBerry 10 smartphone
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Protected View Error "The file is corrupt and cannot be opened"

    All 
    I have a problem with Protected View in Office 2010 on Windows 7.
    Symptom:  When downloading a file from the Internet, the file will not open if launched directly from the source location, or saved locally and then opened.  This
    is impacting both Word and Excel.  I haven’t tested other applications.  The user gets the error "The file is corrupt and cannot be opened.".
    Expected behaviour:  Documents should open in Protected View because they are coming from an untrusted zone (Internet Zone).
    Troubleshooting Results:
     -      If I turn off Protected View the error goes away and the documents open without
    issue (but not in Protected View obviously)
    -      If I save the file locally, then copy it to a network drive, the problem goes away (because the zone information is changed?).
    -      If I save the file directly to a network location, then open it, the problem does not impact me (also doesn’t open in Protected View)
    -      If I repair Office the problem is NOT fixed
    -      If I reinstall Office the problem is NOT fixed
    The problem doesn't impact all machines, but any new machine I build suffers the problem.  All Protected View options are set by group policy and all machines are getting the correct settings.
    -       The setting “Enable Protected View for files originating from the Internet” is enabled
    -       The setting “Enable Protected View for files located in potentially unsafe locations” is enabled
    -      The setting “Enable Protected View for Outlook attachments” is enabled
    -      Enable Data Execution Prevention mode is enabled
    Has anyone seen this problem or can anyone offer suggestions of where to start looking for the root cause?  There are lots of postings on this around the various Internet forums, but most
    just suggest turning off Protected View, that is not a valid solution to my mind, Protected View is there for a very sound reason and it is not something I'm willing to turn off, especially when it is working on some machines as expected.
    Thanks.
    James.

    Thanks for coming back, James, and I'm glad you've found the source of your
    problem.
    As an aside, I had no idea HP made software like that and will take a look
    at it - or would if I could. Personally, although I love their hardware, I
    wouldn't touch HP software, and the fact that their web page doesn't load
    (in IE8) just reinforces my feeling.
    Enjoy,
    Tony
    www.WordArticles.com
    "jsc.19" wrote in message news:f9aaa05d-ad62-4f0e-96e1-6bbeb4c7098d...
    > Will, thanks for taking the time to post some suggestions. I understand
    > Protected View perfectly well and my post is because Protected View is not
    > behaving as it should. I think my dot points above show this, still,
    > thanks for taking the time to post. I think Tony is more on track with
    > his questions around what has changed in my build, and this is the area
    > I've focused on over the few days since posting.
    >
    > I've pulled my build apart and put it back together and found the issue.
    > This was tedious to say the least, but turned out worthwhile. A program
    > we used called Trim Context Desktop
    > (http://h71028.www7.hp.com/enterprise/w1/en/software/information-management-trim.html)
    > is part of our SOE. This is a records management tool, but we only use a
    > small feature set, and all the Office integration options that can be
    > configured during install are turned off, but it turns out that the
    > application still impacts Office. If I uninstall the Trim client from our
    > SOE, Office Protected View starts working as expected. We knew the full
    > Trim suite wasn't ready for Office 2010, but assumed, wrongly, that since
    > we didn't use the Office integration features we were OK. All our testing
    > was around the application and it works fine, I just didn't connect it to
    > the Office issues until systematically eliminating changes from the SOE
    > build. Keep a log of your changes!!! It helped me reverse things until I
    > found the problem.
    >
    > Uninstalling Trim also fixes and issue I had in Outlook where the
    > previewers wouldn't display Office documents, reporting that the
    > previewers were not installed.
    >
    > We will go to HP to get some support and advice around this before putting
    > Trim back in to the SOE.
    >
    > Anyone - if you have similar problems, can I suggest you look at all your
    > Office add-ins and also any applications that may potentially hook in to
    > Office.
    >
    > Cheers all.
    >
    > James.
    >
    >
    >
    Enjoy,
    Tony
    www.WordArticles.com

  • Outlook 2010 error - The file is corrupt and cannot be opened

    Hi experts
    Im getting the error - "The file is corrupt and cannot be opened", when opening office attachments in outlook 2010.
    I’ve tried disabling the protected view options in office which hasn’t fixed the issue, the only suggestion I have seen which I’m sure would work is to delete
    the user profile and recreate. This seems a bit over kill to me, does anyone know what files I need to remove to fix the issue.
    Thanks

    Hi,
    You can try using the Fix it tool in the following KB article to fix the issue:
    http://support.microsoft.com/en-us/kb/2387587
    Hope this helps.
    Regards,
    Steve Fan
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
    [email protected]

  • I have an (-1) error code and cannot restore my I Pad2

    I have an (-1) srroe code and cannot restore my I Pad 2, any solutions

    Usually a 1 or -1 error indicates a hardware problem.
    See 2nd link below.
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    Take it to an Apple Store for evaluation.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
     Cheers, Tom

  • Cannot open CS6 Bridge.  Always the same ERROR: Bridge has a problem and cannot read the cache

    Cannot open CS6 Bridge.  Always the same ERROR: Bridge has a problem and cannot read the cache

    Try this.  This is for CS6 but substitue CC and Bridge 6.
    ~library/caches/Adobe/Bridge CS6 and inhere should be 2 files:
    Adobe Bridge Plug-in Cache
    and the folder called Cache. Inhere should be 4 folders called '254', '1024', 'data' and 'full'
    All those folders carry the content of the respective quality of the thumbs and preview as well as 100 % cache and Bridge database.
    Any way, Since you have not used Bridge you have no relevant amount of cache and I would suggest you quit both PS and Bridge and manual delete both the items (plug in and folder called cache at the end of the Bridge CS6 path mentioned above.
    (both files will refresh itself after a restart of Bridge).
    To be on the save side also visit in same user library the folder Preferences and look for the file called "com.adobe.bridge5.plist" (yes it is Bridge 5 that comes with CS6, all Adobe apps have their own version number and they are presented in the same Suite version. CS6 has PS version 13 and Bridge version 5 )
    also drag this file to the trash.
    Then hold down option key (alt) while starting Bridge and this should give you the option to reset the preferences as mentioned earlier in this thread.
    Choose reset prefs and try again.

  • HT5654 I have the lastest itunes software but I'm trying to restore a backup onto the new iphone 5s and I get an error message and cannot restore? Any advice

    I have the lastest itunes software but I'm trying to restore a backup onto the new iphone 5s and I get an error message and cannot restore? Any advice

    If iTunes is otherwise working properly start with TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, otherwise move on to Troubleshooting issues with iTunes for Windows updates.
    tt2

  • I am setting up my Iphone 6 but keep getting an error message "cannot restore backup from Icloud...I backed up my old Iphone 5 just yesterday...Any suggestions?

    During setup of Iphone 6 I keep getting error message "cannot restore backup" from Icloud.  I backed up my old Iphone 5 yesterday.  Is it because of different operating systems? Please help. Thanks!

    Does your iPhone 5 IOS is later than iPhone 6 IOS?
    If true, you need to update your iPhone 6 before you can restore from your backup.
    If not, is iPhone 6 connected to power supply?

  • HT5278 Since updating my iPad 2 to IOS6 and activating my icloud for backup, my iPad has permanently locked. Message on screen is "iPad Not Backed Up". I click ok but no response. Cannot turn power off and cannot restore via my pc itunes. What are my opti

    Since updating my iPad 2 to IOS6 and activating my icloud for backup, my iPad has permanently locked. Message on screen is "iPad Not Backed Up". I click ok but no response. Cannot turn power off and cannot restore via my pc itunes. What are my options?

    Thanks to everyone who responded and related subject helped. Holding the home button and power button simultaneously for 10-15 seconds does unlock the screen. I can now use my ipad again. However, a futher problem has arisen since updating to IOS6 and activating icloud at same time, Although not sure if its related. The problem is that when connected to my PC the itunes message appears 'Cannot read ipad'. It instructs you to restore but keeps timing out after about 1 hour. This maybe internet issue but can't understand why itunes cannot read my ipad. May need to completely erase all content & reset. Or any other suggestions why this has happened?

  • TS4585 hi guys, i'm trying to restore from icloud backup and each time I do it from the three backups I available to me it keeps saying Cannot Restore Backup.....any ideas please?

    Hi guys Im trying to restore from Icloud backup and each time I do it from the three backups I have available, it keeps saying 'Cannot Restore Backup'.......any ideas please?

    Any message in that article the one that you are getting?
    http://support.apple.com/kb/TS4036

  • I have backup-ed my iphone 3gs and cannot restore it on iphone 5s , why? the only i left is the backup , my iphone 3gs already broke into pieces...

    Help! I have backup-ed my iphone 3gs and cannot restore it on iphone 5s , why? the only i left is the backup , my iphone 3gs already broke into pieces...

    and then it came out like this....

  • IPhone "cannot restore backup" at about 75%; why? And why am I paying for this?

    I'm trying to restore my iPhone 4S.
    After logging into my account it starts downloading my backup. At what is roughly the 75% mark, a message pops up saying "cannot restore backup". It takes about an hour or so to get to this point.
    I have tried to do this three times with my latest backup. I just tried a fourth time using a backup from earlier this month and the same thing happened.
    Is the backup too big? It's 42.8GB.
    I should note that I'm using a very stable broadband connection.
    It really makes me ask the question; why am I paying for such trouble? (you don't need to answer this question )
    Updated:
    Looking at my broadband usage shows that only about 3GB of the backup is downloaded with each attempt, so I'm guessing size does not matter (in this case).
    Message was edited by: cjk77

    HEY! this may sound crazy but i was having the same problem... I just kept touching my screen and not letting the screen lock or turn black and it worked.
    Might sound crazy but worth a try!

  • HT1212 forgot passcode on iphone 5s and cannot restore it

    I forgot my passcode on iphone 5s and cannot restore it. I tried the recommended methods listed on Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support but they did not worked. Every time I tried to restore it kept asking me to allow access on iphone which I forgot the passcode. I do not have find my iphone on this phone nor icloud. I am willing to lose all my datas just to get my phone back to working. Any help would be appreciated. Thanks!

    Apparently you did not follow the instructions in that article that address your issue. If you forgot your passcode, then you cannot restore it. You have to erase it by selecting the appropriate link under Erase and Restore.
    Erase the device. Once it is erased, it will no longer need a passcode. If you are talking about an Activation Lock, that is a different matter. Is that what you are referring to?
    Cheers,
    GB

  • HT201210 I updated my ios to 5.1 and cannot restore my Ipad

    I UPDATED MY IPAD WITH IOS 5.1 AND CANNOT RESTORE IT. PLEASE HELP.

    Have you tried to force the iPad into Recovery Mode?
    http://support.apple.com/kb/ht4097

  • HT1212 forgot my iphone passcode and cannot restore because I can't turn off Find My iPhone in iCloud.

    Hi
    Please help with the subject matter:
    Forgot my iphone passcode and cannot restore because I can't turn off Find My iPhone in iCloud.

    What can I say...it's a brick..
    Visit your carrier and see if you can trade it in for a new phone..

Maybe you are looking for

  • Crm to sap r/3 data transfer?

    hi,     if i want to transfer data from CRM TO Sap R/3. which is the best way to do that? Thanks, saurin shah

  • PDF Attachments in Exchange emails opened in iPad

    Would like to know how to consistently make a PDF attachement in an Exchange email shown as an icon; not embedded text in the message body.  We use iPad to open PDF attachments in emails sent from multiple employees.  These attachments are all origin

  • Photosmart b110a only prints in black and white

    Hi i've got a photosmart b110a which copies and scans in colour, but will only print out from my imac in black and white. Does anyone have the same problem and hopefully the answer 

  • Notes App That Can Import Word Docs and Record Audio

    I have Pages now which you can import Word docs to. I have another app that can record audio and take notes, but you can't import documents. Is there an app that does both? Import Word docs that I can edit and then also record audio at the same time?

  • How to create index for articles&products in ATG+Endeca application?

    Hi. I'm novice in Endeca. How to create ATG+Endeca application in which exists search by articles (created in Experience Manager) and by products (from BCC ATG). And how to index together products and articles? Where can I read about it? Thanks.