TS3694 error 9006 when trying to restore

error 9006 when trying to restrore

Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.

Similar Messages

  • TS1538 Why am i getting error 9006 when trying to restore my ipod 5th gen?

    Why am i getting error 9006 when trying to restore my ipod 5th generation?

    Configure your security software
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
    Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.

  • TS3694 error 3194 when trying to restore version 6.0 don't like version 7 settings

    Is anybody able to help regarding error 3194.  I'm trying to reset my iphone to version 6 as I don't like version 7 and when I've tried I get that error.
    Any suggestions would be gratefully appreciated.
    thanks

    Thanks for the information. I downloaded the Active X from the link you provided but I am still getting the same error message
    Date: Wed, 15 Dec 2010 17:01:23 -0700
    From: [email protected]
    To: [email protected]
    Subject: Error message when trying to install Flash 10.0.45.2
    If I remember correctly, there were two different installers for 10.0.45.2: one that did the checking for a newer version, and one that did not.
    The forum search is currently disabled, and I cannot find the topics that were discussed at the time.
    However, I still have the installers for the non-check version available for download on my servers:
    http://www2.gol.com/users/pbw/filelib/install_flash_player_ax.exe (ActiveX)
    http://www2.gol.com/users/pbw/filelib/install_flash_player.exe (plugin)
    >

  • TS3694 Why did I rec'd error 9006 when trying to restore my ipad 1 in iTunes

    When I turned on my ipad 1 today after using it 2 days ago with no problems.  I had a black scree with the itunes logo, photo of the white USB charging cable and a white arrow pointing to the itunes logo.  So I plugged the ipad into my iMac computer whichi is the computer I always use to update, synce my ipad.  The computer did recognize the ipad, but not my the name/ID that usually appears.  The message showed that computer recognized an ipad in recovery mode and only gave me the option to restore which would erase all data etc. But that was ok as I have a backup on that computer. However when it tried to restore, the message said my ipad was up to date, but yet it started looking for an update and then restore. It showed it was downloading an update and said once that was done, it would restore my ipad, then I would have the option to restore some of my data from a previous backup, but after 20 min, I rec'd a message that
    "There was a problem downloading the software for the iPad, an unknown error occurred (9006).
    What would have caused this and how to I get my iPad working again?  I have done a hard reset, I have tried to turn the computer off, I can't even get the red slider bar to turn it off to come up.....
    thanks for ANY help
    PKNewman

    Hello penel2907,
    This could be due to a hardware issue. You may try using a different USB port on your computer.
    Check for hardware issues
    Related errors: 1, 3, 10-47, 1002, 1011, 1012, 1014, 1000-1020, 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/TS3694
    Cheers,
    Allen

  • TS3694 error 2001 when trying to restore my 2 weeks iphone 5 , not working :(

    Hello
    Since yesterday my new iphone 5 is not responding, first logo flashing, not not possible to restore in itunes (error 2001)
    please can someone help?
    genius bar used to be quick to give you appointments but now you have to wait 4 or 5 days and i need my telelphone for work
    did anyone had a similar issue?
    many thnaks guys

    Follow Resolution steps for the stated error as in the Support Doc. where you posted the query.

  • TS3694 error 1394 when trying to restore, silver logo all steps taken per apple service.

    what to do ? it wont restore.

    Try to get the iPad into recovery mode as described below.  You may have to try to get into recovery mode more than once.
    http://support.apple.com/kb/HT1808

  • TS3694 I am getting 1015 error message when trying to restore iphone 3Gs

    I am getting error message when trying to restore iphone 3gs

    If this is your phone, it appears that you had either loaded the iOS 7 beta on it and it is now expired or you are not trying to restore the phone correctly. Did you attempt to update using something other than the standard procedure in iTunes? You cannot install a custom iOS file.

  • TS3694 Please tell me how to resolve error 1015 when trying to restore an Iphone 3g!!!!

    Please tell me how to resolve error 1015 when trying to restore an Iphone 3g!!!!

    https://discussions.apple.com/message/18540882#18540882

  • TS3694 My ipod touch encountered some water and wont turn on. Is there  anything we can do to get it working again? It says error 3104 when trying to restore it. Thank you

    My ipod touch encountered some water and wont turn on. Is there anything we can do to get it working? It says error 3104 when trying to restore. thank you

    Maybe here:
    Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
    Test restoring while connected to a known-good network.

  • Getting error -34 when trying to restore my ipad

    I am getting an error (-34) when trying to restore my backup to my ipad after update to ios 5.  Seems to be the same issue as:  https://discussions.apple.com/thread/3374362
    I have plenty of free space on my 64gb ipad but the settings keep getting defaulted to not downsample my music to 128kb.  that would over fill my device. I have been on the phone with apple for over an hour with no end in sight.  I have lost many data files including a recorded meeting from this week.
    If anyone has any ideas I would love to hear them.
    Thanks,
    RA

    Configure your security software
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
    Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.

  • HT201413 How do i resolve error 47 when trying to restore iPhone3Gs?

    How do i resolve error 47 when trying to restore iPhone3Gs?

    Hi alsoharryshine,
    If you are getting an Error 47 when attempting to restore your iPhone, you may find the following articles helpful:
    Apple Support: Resolve iOS update and restore errors in iTunes
    http://support.apple.com/kb/ts1275
    Apple Support: Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/TS3694
    Regards,
    - Brenden

  • Ipod nano gets unknown error -48 when trying to restore

    Hi All
    My Ipod nano gets unknown error -48 when trying to restore and download the software update. Specifcally, when I connect my ipod, I get a message saying itunes cannot access the ipod and that I should restore it. I go the the ipod tab, hit the restore button and the download begins (approx 16mb). The download completes, and then I get this message :
    There was a problem downloading the ipod software for the ipod "ipod". An unknown error occurred (-48).
    Please help !!!!!

    Even though not specifically listed, try the steps here:
    http://support.apple.com/kb/TS1372
    If you know someone with an XP windows machine try the reset utility on their computer.

  • I have an iphone 4 and i just updated to ios5 and i can't get my music to stay on my iphone and i also keep getting and error message when trying to restore iphone. anyone else having this problem?

    i have an iphone 4 and i just updated to ios5 and i can't get my music to stay on my iphone and i also keep getting and error message when trying to restore iphone. anyone else having this problem?

    When you restore, which error # appears?

  • HT201412 My Ipad is not responding.  It has the small apple in the middle of the screen with the little "thinking" flower symbol surrounding it, and does not respond to restoring. We received an error message when trying to restore from itunes.

    My Ipad is not responding.  It has the small apple in the middle of the screen with the little "thinking" flower symbol surrounding it, and does not respond to restoring. We received an error message when trying to restore from itunes.

    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • HT201210 what is error (1618) when trying to restore an iphone 5

    what is error (1618) when trying to restore an iphone 5???

    Try uninstalling iTunes, restart your computer and re-install iTunes.

Maybe you are looking for