TS3694 error code 1015 any ideas please

error 1015  any help please

copied from iTunes: Specific update-and-restore error messages and advanced troubleshooting
Errors related to downgrading iOS
The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go toSettings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

Similar Messages

  • TS3694 hi, i tried to do a software update on my iphone 3gs and it comes up with an unknown error code 1015, any ideas?

    i tried to do a software update on my iphone 3gs comes up with an unknown error message code 1015
    any ideas?

    See this post:
    TS3694 Trying to restore and update my iphone 3, the system tells me 1015 error What can I do?

  • HT201210 I have an old i phone 3G and do not know the password for it. trying to restore it from itunes but keep getting error code 1015, any help on how to get passed this please?

    I have an old i phone 3G and do not know the password for it. trying to restore it from itunes so my daughter can use it as an ipod but keep getting error code 1015, any help on how to get passed this please?

    Hi ratcat14!
    I have an article that can help you troubleshoot this issue:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
    Thanks for being a part of the Apple Support Communities!
    Cheers,
    Braden

  • When i was restoring iphone 4s-'unknown error occured (2)' Any Ideas Please?

    When i was restoring iphone 4s-'unknown error occured (2)' Any Ideas Please?

    Disable security software or firewalls. This article addresses every error code itunes has. If you aren't sure how to disabled your security software or firewalls look at this article under the section for error '2'
    http://support.apple.com/kb/TS3694

  • HT203128 "Unable to check for available downloads. The network connection was lost." I have 3 downloads from yesterday that I receive this error code. Any ideas?

    I have 3 downloads from yesterday that I receive this error code. Any ideas?
    Thank you!

    I may have stumbled upon something that could help. A type of "detour" around the problem.
    I just started experiencing this problem a few days ago. Anytime I'd try to download a song/video/movie, I would get the message, "Unable to check for available downloads. The network connection was reset".
    So, instead of selecting "Check for Available Downloads" under "Advanced" menu...
    I logged into "My Account" page in itunes. If there are available downloads it comes up at the top of the page with the option button "Download Now". When I select that -- it downloads immediately.
    Can't promise it will work every time. But it's worked for me so far. Good luck...

  • HT4528 my i phone four will not re-set it keeps giving me error code 1611 any ideas

    my i phone four will not re-set it keeps giving me error code 1611 any ideas?         

    Turned out that I had to delete the password first before I could change it.
    That's the first time I ever had to do that.
    In the past it would just accept the password that I entered when asked for it.
    Now I will remember - i hope! :)

  • Since upgrading to ios 8.0.2, airprint will give error (no printer found" After a reboot, it locates and prints, then next time same error code. Any ideas?

    Since upgrading to ios 8.0.2, airprint will give error (no printer found" After a reboot, it locates and prints, then next time same error code. Any ideas?

    Hi bdtcop,
    I understand that you are experiencing an issue with AirPrint. Here is an article for you with some troubleshooting steps that may be helpful for resolving this issue:
    About AirPrint
    http://support.apple.com/kb/ht4356
    If you're unable to print
    Check these things if you are unable to print, or if you see the message "No AirPrint Printers Found."
    Make sure your printer has paper, and enough ink or toner installed.
    Make sure your printer is connected to the same Wi-Fi network as your iOS device.
    Make sure your printer has power and is turned on. Try turning your printer off and then back on again to see if it resolves your issue.
    Check to see if your printer has any error lights or indicators displayed on the printer's control panel. Check the documentation that came with your printer to clear any errors displayed.
    Check with your printer's manufacturer to see if any firmware updates are available for your printer. Check your printer's documentation or contact the printer vendor for more information. A firmware update may be available, even if you just bought your printer.
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • TS3694 error code 1015 help

    cant restore my iphone 3 g
    iget error code 1015
    please help

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • TS3694 error code 1015 for iphone 3g

    I am trying to restore my iphone 3g, but every time I try I get the error code 1015, help!

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • TS3694 error code 1015?

    How can I restore iphone after firmware update-error code 1015?

    You have a jailbroken phone and can't get help here, try google.

  • TS3694 error code 1015? what do i do?

    Trying to restore my iphone but getting error code 1015 what can I do?

    This error means that your phone was hacked to be unlocked. The hack destroyed the main board. You will need to speak to the developer of the hack, or use google, for a resolution. But your phone is bricked now and will not recover.

  • Help with "The Finder can't complete the operation because some data in "iPhoto Library" can't be read or written. (Error code -36)" Any ideas on how to fix this?

    While trying to copy my iPhoto Library (49.61 GB) to an external hard drive, I receive the error message "The Finder can’t complete the operation because some data in “iPhoto Library” can’t be read or written. (Error code -36)"
    I need to move my library because I have no more disk space.  This was going to be step 1 followed by backing up to another EHD.
    More details: iPhoto version 9.6 (910.29) OX X Yosemite Version 10.10.1 (Mid 2011 Mac Book Air).  EHD= WD Elements 1 TB (purchased at B&H Photo where the sales associate formatted it for a Mac).
    Any step by step ideas for help are appreciated!  I've read through a few threads but need more step by step directions.

    That error message is an I/O error which can mean a number of things, among them a bad file.  Here's a couple of fixes you can try:
    1 - use the free version of  iPhoto Library Manager  to rebuild the library with the rebuild being created on the  EHD as follows:
    Using iPhoto Library Manager  to Rebuild Your iPhoto Library
    1 - download iPhoto Library Manager and launch.>Click on the Add Library button,
    2 -  select the library you want to add from those in the selection window.
    3 - make sure that in the rebuild window the checkbox  "Scavange orphaned photos" is checked.
    4 - now that the library is listed in the left hand pane of iPLM, click on your library and go to the Library ➙ Rebuild Library menu option
    5 - in the next  window name the new library and select the location you want it to be placed. Click on the Create button.
    Note 1: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost.
    Note 2:  Your current library will be left untouched for further attempts at a fix if so desired.
    When iPLM finishes it will display a log file entry showing which files it was unable to use in the rebuild.  Open the old library with iPhoto, locate and delete the photos that iPLM listed in its log.  Then try dragging the library to the EHD again.
    If the above fails continue with:
    2 - create a new, empty library on the EHD.  Use the paid version of iPhoto Library Manage to copy the events (1-2 at a time) to the new library on the EHD.  At one point iPLM may run into the bad file and be unable to copy the event.  You can check iPLM's log to see what file it is.  Then open that library, delete the file and either try to copy the entire library by dragging and dropping or contine with the copying of events from the old library to the new library.

  • TS3694 Error code 1015 on my old 3G

    Bought a 3G and reset it via the menu options on the phone in order to erase previous content and rest the phone itself. It crashed during this phase and got stuck in the grey screen with the Apple motif. I have since managed to get it back to the screen showing the Itunes icon and cable indicationg I need to plug it into the computer. I hvae done this and the phone is recognised and the fact the phobne needs an itunes restore is started but 2/3rd of the way through it crashes with the code 1015.
    Anyone had this before and anything I can do about it or should I just get another phone!
    Cheers

    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go toSettings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state
    http://support.apple.com/kb/TS3694#error1015

  • TS3694 error code 1015 3g

    how do i stop this madness? 3g error 1015, 3gs error code -1

    Buy a phone that's not jailbroken.

  • TS3694 error code#1015 Please help.

    I coudn't resored the iphone. Please give me advise. Thanks!

    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go toSettings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

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