TS3694 Error code 1015 on my old 3G
Bought a 3G and reset it via the menu options on the phone in order to erase previous content and rest the phone itself. It crashed during this phase and got stuck in the grey screen with the Apple motif. I have since managed to get it back to the screen showing the Itunes icon and cable indicationg I need to plug it into the computer. I hvae done this and the phone is recognised and the fact the phobne needs an itunes restore is started but 2/3rd of the way through it crashes with the code 1015.
Anyone had this before and anything I can do about it or should I just get another phone!
Cheers
Errors related to downgrading iOS
The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go toSettings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state
http://support.apple.com/kb/TS3694#error1015
Similar Messages
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TS3694 error code 1015 for iphone 3g
I am trying to restore my iphone 3g, but every time I try I get the error code 1015, help!
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
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How can I restore iphone after firmware update-error code 1015?
You have a jailbroken phone and can't get help here, try google.
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TS3694 error code 1015? what do i do?
Trying to restore my iphone but getting error code 1015 what can I do?
This error means that your phone was hacked to be unlocked. The hack destroyed the main board. You will need to speak to the developer of the hack, or use google, for a resolution. But your phone is bricked now and will not recover.
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cant restore my iphone 3 g
iget error code 1015
please helpError 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
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how do i stop this madness? 3g error 1015, 3gs error code -1
Buy a phone that's not jailbroken.
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TS3694 error code 1015 any ideas please
error 1015 any help please
copied from iTunes: Specific update-and-restore error messages and advanced troubleshooting
Errors related to downgrading iOS
The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go toSettings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state. -
TS3694 error code#1015 Please help.
I coudn't resored the iphone. Please give me advise. Thanks!
iTunes: Specific update-and-restore error messages and advanced troubleshooting
The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go toSettings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state. -
TS3694 error code 1015 information
Does anybody have information on what this is and how to resolve please
Google "Error 1015" and you will find what you need. It is normally related to jailbreaking or rolling back the OS so you cannot receive help here.
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I have an old i phone 3G and do not know the password for it. trying to restore it from itunes so my daughter can use it as an ipod but keep getting error code 1015, any help on how to get passed this please?
Hi ratcat14!
I have an article that can help you troubleshoot this issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
TS3694 Does anyone know what error code 1015 means?
Does anyone know what error code 1015 means?
It usually means the iPhone was hacked, with "jailbroken" being the cutsie term for that.
http://support.apple.com/kb/TS3694#error1015
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state. -
TS3694 keep geting error code 1015 when trying to update my iphone 3gs any tips to sort it out
keep geting error code 1015 when trying to update my iphone 3gs any tips to sort it out
https://discussions.apple.com/message/19425288#19425288
https://discussions.apple.com/message/18882000#18882000
https://discussions.apple.com/message/18526759#18526759
http://support.apple.com/kb/TS3694?viewlocale=en_US
Errors related to downgrading iOS
The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go toSettings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
There is not much you can do, sorry -
TS3694 what is error code 1015 trying to restore but keeps coming up with this code
what is error code 1015 trying to restore phone keeps saying in recovery but keeps coming up with this error code help please
Are you trying to downgrade your iPhone?
Errors related to downgrading iOS
The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
(from iTunes: Specific update-and-restore error messages and advanced troubleshooting)
If not, try to move or delete the IPSW file and let iTunes download it again.
Rename, move, or delete the iOS software file (.ipsw)
iTunes uses "ipsw" files to restore your device. If those files are unusable, then try deleting them, renaming them, or moving the file to a different directory. This will cause iTunes to download a new copy of the IPSW. When a restore issue is specific to a user, it is likely due to an unusable .ipsw file. If removing the .ipsw file does not resolve a user-specific restore issue, then the issue is caused by other user-specific security software settings or iTunes preferences. Creating a new user will also cause new .ipsw restore files to be downloaded in the new user. You can find the ".ipsw" files in these locations:
Mac OS X
iPhone
~/Library/iTunes/iPhone Software Updates
iPad
~/Library/iTunes/iPad Software Updates
iPod touch
~/Library/iTunes/iPod Software Updates
Note: The tilde "~" represents your Home directory.
Windows XP
iPhone
C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPhone Software Updates
iPad
C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPad Software Updates
iPod touch
C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPod Software Updates
Note: To quickly access the Application Data folder, click Start, and then choose Run. Type %appdata% and click OK.
Windows 7 and Vista
iPhone
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
iPad
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPad Software Updates
iPod touch
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates
Note: To quickly access the AppData folder, click Start, and then in the search bar type %appdata% and press the Return key. -
TS3694 How to resolve error code 1015 in restoring apple iphone. Please guide
How to resolve error code 1015 in restoring apple iphone. Please guide.
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743
ERROR 1015...
This Error Code is indicative of the Device being jailbroken / Hacked...
Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere. -
i am trying to restore and update my iphone 3g which i have just brought but it keeps saying iphone cannot be restored error code 1015 can anybody help please?
This Error Code is indicative of the Device being jailbroken / Hacked...
Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere.
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