TS3694 error code 3014 after backing up stage of installing ios6

whilst trying to load ios 6 onto my iphone 4 as backup is completing error code 3014 comes up this has happened 3 times now?

Check this support document http://support.apple.com/kb/TS3694 and expand all sections. Look for error 3014 and you will see it happens to deal with contacting the Apple server to verify the upgrade. Try connecting to iTunes via the computer and cable and see if that will fix your problem.

Similar Messages

  • TS3694 Error code 3014, not explained although in heading.  I could not update my iphone to OS6 as received 3014 error.  Please explain or help

    Hello, received error code 3014 when updating my iphone software to ios6.  Click on help error code but nothing was displayed.  Can anyone tell me what the code mean and how I get my iphone updated?

    Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
    Test restoring while connected to a known-good network.

  • TS3694 error code 3014

    need some help with this error code pls ?? my ipod touch will not charge properly on its docking station and when i put it on itunes to restore it comes up with this error code 3014

    Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
    Test restoring while connected to a known-good network.
    and maybe:
    HT4061 error message 3014.: Apple Support Communities

  • TS3694 error code 3014 ,can anyone help , iphone 3gs is stuck in recovery mode

    hi can anyone help me ...my son gave me his 3gs and i have tired to restore it itsstuck in recovery mode ...error code 3014

    Top hit on google: http://support.apple.com/kb/ts3694
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.

  • TS3694 After reading many articles and posts it appears to me that error code 3014 is so random no one knows what it really is.....

    After reading many articles and posts it appears to me that error code 3014 is so random no one knows what it really is.....
    Do I basically have to just keep trying over and over again?

    A possible reported cause is using "Clear history when Firefox closes" to clear the browsing history, so if you use this then try to exclude the history.
    In a few days (Tuesday) Firefox 30 will be released that has a fix for some of the causes, so can have a lot at that new version.

  • TS3694 My iPad says it has to restore to update, but it will not.  It is caught in a cycle of not being able to restore but needed to restore.  I keep getting error code 3014 but I can not figure out what this means!

    My iPad says it has to restore to update, but it will not.  It is caught in a cycle of not being able to restore but needed to restore.  I keep getting error code 3014 but I can not figure out what this means! nor can I do anything about it!  So Frutrated!

    Also...
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    But... if the Device has been Modified... this will Not necessarily work.

  • Installed new HD on Mid-2009 MBP, installed Mavericks, now getting "error code -50" after being on for a while.

    So I had the stock 320gb drive that came with my machine. It started crashing, so I pre-empted the loss of data and installed a spare Western Digital 500gb Scorpio Blue drive, installed Mavericks, and restored my data. Almost immediately I began having sporadic issues with the machine being unable to write to the disk, giving me "error code -50" after being on for about a day or so. I usually just restart and it will work for another day or so, but this is getting very tedious, and I'm a bit worried it might be straining the machine, since I can only hard restart (holding power button) when this happens. Usually, right after restarting, I repair the disk permissions, and this seems to fix things.
    Is this maybe a bad OS install? Maybe I should back up and try it all again? Or is there a software issue I'm not seeing a solution for anywhere? Most people who are getting the "error code -50" messages seem to be getting them on external drives. Is it just a compatibility issue and I need to seek a new drive?

    Thank you for the tips!
    OGELTHORPE wrote:
    I would check to see if the WD HDD has its own Sudden Motion Sensor.  If so, it may be coming in conflict with the one in the Mac.  If that is the case, I suggest disabling the SMS in the Mac.
    WD5000BEVT does indeed have it's own protection:
    ShockGuard™ - Leading-edge ShockGuard technology combines firmware and hardware advancements to protect the drive mechanics and platter surface to meet the highest combined shock tolerance specifications required for mobile and notebook applications.
    Source: http://www.wdc.com/en/company/pressroom/releases/?release=3cd471a1-66be-46ba-9f6 7-e15298b0f8a0
    Even though I read about it I had not touched any SMS settings in OS X since I did not have any problems before. I disabled SMS in Mac, let's see now.
    Melophage wrote:
    this could be indicative of a faulty internal SATA cable. /.../
    Reteep,
    you could try the same thing as well.
    In my case I doubt it is the problem because it worked fine before Mavericks, although forcing restart may have done something. I hope disabling SMS helped.

  • HT201210 what does  error code 3014 mean

    my iphone4 is stuck in recovery mode and itunes cant restore it bc of error code 3014 i need help PLEASE!

    http://support.apple.com/kb/TS3694#error3014
    Here is info on Recovery Mode: http://support.apple.com/kb/HT1808

  • What is error code 3014? And How to fix it?

    What is error code 3014? And How to fix it?

    Error code 3014 is covered on this page : http://support.apple.com/kb/TS3694 - click on '3014' in the list of errors at the top of the page and it should take you to some troubleshooting for it ('network connection or download errors')

  • HT4972 i keep getting error code 3014 trying to update and then restore my ipad. any ideas?

    error code 3014. wont update and then wont allow ipad to restore

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    From above link:
    Resolve communication issues
    Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
    Common errors: 1004, 1013, 1638, 3014, 3194, or 3000-3999. These alerts refer to gs.apple.com, say "There was a problem downloading the software", or say the "device isn't eligible for the requested build".
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
     Cheers, Tom

  • CC app manager update  failed with error code 50 after reaching about 35%

    Trying to update the CC app manager. The update is always very slow  (I have ATT DSL, lowest level) and I usually terminate it after an hour or so. Today I let it run and it failed with error code 50 after reaching about 35%. Any ideas?

    Update to my original post. I read through some of the suggestions that I found in other threads for fixing this problem, and it appears that this has been an ongoing issue. Numerous fixes have been suggested, some very convoluted, difficult, and involved, including those that came from the customer support folks.  I passed on those as this should be something simple. How Adobe manages to let updating of their own software turn into an ongoing problem is beyond me and sort of defeats the purpose of subscribing. I then noticed that a simple fix had been suggested a few times, so I tried that.
    The user suggested fix that worked for me was:
    1) Restarted computer (Asus Windows 7 i3 machine for me) in Safe Mode with Networking. Logged into my separate Admin account just in case.
    2) Started the creative cloud desktop app.
    3) The app said it needed to be updated. I hit the update button.
    4) Update started and proceeded slowly as it had in many previous failed attempts (I have ATT DSL at the slowest level, but it is not dial-up). Within about 30 min, the update succeeded.
    5) Restarted computer in normal mode.
    6) The creative cloud desktop app now did not say it needs to be updated, and I can update my other apps normally. Have not updated LR or PS yet, but plan to try. If that fails, I may try doing it in the Safe Mode with Networking.
    So, that was relatively painless and much much simpler than many of the other suggestions I saw. Do not know if it will work for everyone, but I wanted to post the fix that worked for me. Thank you very much to the 2 or 3 users who had suggested this fix earlier (sorry, I did not write down your IDs, but the threads can be found by searching for creative cloud desktop update fail error code 50). Hope this saves some people a lot of time.

  • Error code msvcr80 after last update now itunes will not open

    Error code msvcr80 after last update now itunes will not open.  Reinstalled and still does not work

    Click here and follow the instructions. If they don't work, perform a complete reinstallation (Windows XP, Windows Vista and newer).
    (98968)

  • IPhone 5 won't reboot - Error Code 3014 !!

    My iphone 5, running iOS 6.1.1 , has been jailbroken for about a week now, when all of a sudden it froze today. It shut off and restarted, and has been stuck on the apple bootlogo for hours. I tried to restore in recovery mode, and got error 3014, i tried to restore in DFU mode and got error 3014, i've attempted restores in both modes about 10 times each! Every time i get error code 3014. I disabled my firewall and i still get the error code 3014!!! Any Suggestions?

    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • Error code -42404 after the 10.4.1 update

    Anyone getting the error code -42404 after installing the 10.4.1 update? It appears when I open the itunes store, and tells me to restore my ipod to original settings. I've tried reinstalling and I still get the error. I'm running windows 7 64-bit.

    Yes I have 10.5.1.42 and Win7 x64 and have just started getting the same error when iTunes starts up today - although I think iTunes has not updated for a while?
    I have just restored my iPhone 4S to a 3GS backup this morning, and now I see this error and am unable to sync with the iPhone - I was able to do this last week.
    Have reinstalled iTunes as it suggests but this has not fixed it.
    Help!!!

  • Error code: sec_error_untrusted_issuer, after i add the exception, get the certificate i get a blank page with big letters NOT FOUND.

    www.google.com uses an invalid security certificate.
    The certificate is not trusted because it is self-signed.
    The certificate is only valid for 78-159-121-201.local
    (Error code: sec_error_untrusted_issuer)
    After i add an exception for the site, i get this:
    Certificate Status:
    This site attempts to identif itself with invalid information.
    Wrong site:
    Certificate belongs to a diffrent site, which could indicate an identity theft.
    Unknown Identity
    Certificate is not trusted, because it hasn't been verified by a recognized authority.
    And then a blank page with big letters "Not Found"
    == URL of affected sites ==
    http://google.com , www.youtube.com , www.omegle.com , www.lockerz.com

    Do NOT add a security exception: someone is tampering with your internet connection!
    When you ask to connect to these sites using https, Firefox gets a certificate from the website which responds. Anyone can make a certificate, but to be valid the certificate must be signed by an organization which Firefox trusts.
    The person responding provided a certificate with its response which which was not signed by anybody, so Firefox doesn't know who sent the response, and neither do you.
    In short: you asked to talk to google and google did NOT send the response.
    As this is happening for several different websites, the attacker is probably on the network between your computer and the internet. Ask the people you get your internet connection for help: they may have had their computers hacked, may discover that the problem exists further along in the network, or they may even be responsible themselves.

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