TS3694 Error message 1601 when restoring
Hi
I followed the specific instructions for this error message but my iphone 4 will still not start. This happens when I try to restore factory settings.
My PC is fully updated and I have the latest version of itunes. The phone just died for no reason earlier today.
Any suggestions please?
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Similar Messages
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I tried to update Iphone 3gs to ios 5 with Itunes. first try,It did sync,posted my name under devices(iphone). Tried to restore,keep recieving error message 14. I ran the diagnostic and it kept saying under Port, it does'nt not find Iphone. Tried EVERYTHING! From uninstalling, youtube, google, DFU and downloading some of the so called help links and files. It also keep saying my phone is in restored mode and on the phone it shows a usb plug pointing to itunes and a cd. Trying to fix problem from home and not be charge a fee just to talk to Apple representative. Please help !!!
http://support.apple.com/kb/TS3694#error3194
Apple does not support downgrading, so that is probably why you are getting error 3194. As you have to hack the phone to downgrade all bets are off now. As some of the help links and files direct you to jailbreak your phone if you followed any of those you now have bigger problems. -
Error message 3004 when restoring factory settings
I'm so lost and frustrated. Please someone help!! I downloaded latest updat for my iphone 4 and it started having all sorts of problems. Today I "chatted" with somone from apple and he suggested I restore factory setting through itunes. I tried 2x. First time i recieved an error mesage 4005 the second time error message 3004. Now I have NO phone AT ALL. The I tunes logo and usb logo are frozen on my screen. Help please!! thank you!!
Use this article: Resolve specific iTunes update and restore errors
What jailbreak are you running on this iPhone? -
TS3694 Error message "2001" when trying to restore an iPhone?
Can anyone tell me what error 2001 means, and what I can do about it? We're attempting to restore an iphone that got wet.
Also look here.
http://support.apple.com/kb/TS3694#error2001 -
I'm geting an unknown error message 13010 when I restored my iPod Classic (160 GB) 2.0.4 Mac to my OS X version 10.9.5 Mac computer. It cannot by synced. Help!!
See Corrupt iPod classic.
tt2 -
After opening certain websites, pogo, firefox 4.0.1 closes with no error message. When I restore the session I get: Well, this is embarrassing. Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page.
I have had this problem before and had to reinstall an earlier version of firefox.
The error console has a long list of errors, many of them end with: does not implement nsIObserver. Is there a way to send the information on the error console to firefox support?
Redownloading Firefox 4.0 will fix my problem until I either close firefox or turn off my computer. The problem recurs when I open firefox again.See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.com/kb/Firefox+crashes
It is also possible that there is a problem with the files [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
Delete the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
* Help > Troubleshooting Information > Profile Directory: Open Containing Folder
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/sessionstore.js
If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.<br />
Deleting sessionstore.js will cause App Tabs and Tab Groups to get lost, so you will have to create them again (make a note).
See:
* http://kb.mozillazine.org/Session_Restore -
Loading the latest OS on my Iphone 4 caused the phone to freeze and stop working. I get error message 4013 when trying to restore the phone.
Did you already try these suggestions?
Check USB connections
Related errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you checked your connections and are still seeing the error message, check for hardware issues.
copied from Resolve specific iTunes update and restore errors -
HT201413 I keep getting error message (26) when I try to restore my iPod touch 3G
I keep getting error message (26) when I try to restore my iPod touch 3G
Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
My iphone 3gs brings error message 1602 when trying to restore
My iphone 3gs brings error message 1602 when trying to restore factory default
See here > Check USB connections
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HT201210 I am getting an error message 3014 when trying to restore my iPad, help?
I am getting an error message #3014 when I try to restore my ipad from the new itunes. I also just downloaded and installed osx. help?
http://lmgtfy.com/?q=iPhone+error+code+2003
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Error message 3014 when trying to restore ipod touch
error message 3014 when trying to restore ipod touch, i have tried everything, any suggestions?
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Installing the latest update on my iPad - error message saying the iPad couldn't synchronize because of an internal error, and then - error message (OxE8004017) when trying to save, and then (2003) when trying to restore - nothing works anymore - On my iPad the only thing I see is a connector cord to iTunes and nothing else.
What can I do ???Same issue for me, recently I started having issues with apps no longer being able to access my Facebook account. But the iPad Facebook account settings will not accept my password, even though the Facebook app and Safari can access my account fine. The only significant events I recall that have occurred that may have triggered this have been that via my Facebook account I killed off a lot of so called authorised connections and I changed my user name, but still have the same email address and password.
I have tried just about every solution put forward on the net, short of a factory restore, back to new, on my iPad.
I have also; deleted my iCloud account, deleted the Facebook app and account, deleted Safari data.
One would think that after I have deleted my account from the iPad that it would ask for both username/email address and password, but it only asks for password, so the username is still stored somewhere that I am unable to delete.
I also see that no one seems to have been able to get an answer from Apple. So I'm guessing they have absolutely no idea themselves.
I am hesitant to put my username on Facebook back to what it was as Facebook only give you a few chances to change your username, then you are locked.
I have iOS 7.1.1 installed.
I did have a lot of respect for Apple and their devices as they just worked, but they are becoming tarnished by ignoring what seems to be a growing issue. -
I get error message 42032 when trying to connect an iPhone to iTunes. Any ideas how to fix it?
Did you already try these suggestions?
Check USB connections
Related errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you checked your connections and are still seeing the error message, check for hardware issues.
copied from Resolve specific iTunes update and restore errors -
After having upgraded my MacBook to Snow Leopard, the following error message pops when I try to access iTunes: "The file iTunes Library.itl cannot be read because it was created by a new version of iTunes". So, now after the upgrade, I cannot access iTunes. How do I resolve this??
Thankszepel has it, but perhaps some more detail will help.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
Error message 9006 when trying to update os
getting error message 9006 when attemption to update os on ipad 2
To the original poster and Jennifer:
Although this step is not in the Apple document, I am pretty sure I found an easier way to fix 1601, 1602 and 1604 errors at my iPhone blog -- and that is to simply switch USB ports and try again -- also make sure you are not plugging in the iPhone via a hub and that it has full USB power.
I have no idea why the change of ports seems to work, but 49 out of 50 people who have tried it report success, so you've got nothing to lose.
Scott
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