TS3694 HELP....I bought new music in itunes ..pluged my ipod touch 4 gen, and it said i had a update for ios so I hit ok ,,,now I can not do anything,I have done trouble shooting it has froze my ipod with a itunes  and a usb symbol....

PLEASE HELP

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer                            
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
  Apple Retail Store - Genius Bar                              

Similar Messages

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    See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
    IPhone, iPod Touch, and iPad iOS Compatibility Chart
         Device                                       iOS Verson
    iPhone 1                                      iOS 3.1.3
    iPhone 3G                                   iOS 4.2.1
    iPhone 3GS                                 iOS 6.1.x
    iPhone 4                                      iOS 6.1.x
    iPhone 4S                                    iOS 6.1.x
    iPhone 5                                      iOS 6.1.x
    iPod Touch 1                               iOS 3.1.3
    iPod Touch 2                               iOS 4.2.1
    iPod Touch 3                               iOS 5.1.1
    iPod Touch 4                               iOS 6.1.x
    iPod Touch 5                               iOS 6.1.x
    iPad 1                                          iOS 5.1.1
    iPad 2                                          iOS 6.1.x
    iPad 3                                          iOS 6.1.x
    iPad 4                                          iOS 6.1.x
    iPad Mini                                     iOS 6.1.x
    =====================================
    Select the method most appropriate for your situation.
    Upgrading iOS
       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
         a. Updating Your iOS to Version 6.0.x from iOS 5
              Tap Settings > General > Software Update
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  • Got my ipad mini. It works perfectly fine until I updated to ios 6.0.2. Now I can't connect to wifi. I've tried every solutions offered in every forums and internet sites but nothing happened. Still ipad cannot connect to wifi. HELP!!!

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    Some things to try first:
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    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
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    Apple's iOS 6 Wi-Fi problems
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    ~~~~~~~~~~~~~~~~~~~~~~~
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    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • HT4061 I was working on Setting and there was an option ''Zoom''. I made it enable and there after whole screen has been 10 times larger. Now I can Not do anything, even can't open my phone anymore because I can't see the sliding option due to extra large

    I was working on Setting of my iphone4S, and there was an option ''Zoom''. I made it enable and there after whole screen has been 10 times larger. Now I can Not do anything, even can't open my phone anymore because I can't see the sliding option due to extra large screen. Please help me.

    Did you try to tap using three fingers?
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  • HT1657 Help. Movie downloaded on ipad2 but cannot access. No icon. No nothing. Had okayed 2 movie downloads-could that be a problem. Can not access either. A few months ago had seen a movie with no problem.

    Help. Movie downloaded on ipad2 but cannot access. No icon. No nothing. Had okayed 2 movie downloads-could that be a problem? Can not access either. A few months ago had seen a movie with no problem?

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  • I was syncing my phone and it automatically downloaded iOS6.  Now I can't do anything, as I don't remember my password.  What do I do?  I have no phone, no access to anything.

    Help!  I was syncing my phone and it automatically downloaded IOS6.  Now I can't access my applications, can't use my phone, can't do anything as I don't remember my password.  I can't even get my password!

    Double tap with 3 fingers.  You've accidentally enabled the zoom feature.  You can then turn it off:  Settings>General>Accessibility>Zoom

  • I did the latest download for my iPad and now I can not download anything from the App Store or iTunes.  Please advice how I can fix this problem?

    I downloaded the last update on my iPad and now I can not  download from the apple store or iTunes.  I just sits there and continues to act like it will but nothing happens.  And then it times out and goes back to home screen.  Have  a 32 so have have plenty of room.
    What would you advice I do?  I purchased this iPad in dec 2013.

    Double tap your home button to bring up the most recently used apps.
    You'll see the app icon below and a screen shot of the app page above.
    With your finger swipe the app page above the app icon upwards to fully close the apps (you should do this regularly).
    Now, reboot your iPad.  Press and hold BOTH the power and home buttons at the SAME time until the Apple Logo appears, then let go of both buttons and your iPad will restart.  You won't lose any data or settings.
    When your iPad comes back up, see if you can download again.

  • I have just bought an iPad air and constantly get the screen with the stars freeze and can't do anything. Have done the power off etc, still happens inconsistent freezing on that same screen. Is this pad got a glitch?

    Inconsistent ability to unlock ipad at the strary screen. Sometimes it does sometimes not getting very sick of it freezing and not being able to do anything,bought this just yesterday! Have done the shut down thing but still get frozen out. Just when I think it's all good it happens again. Frustrated can anyone help or is this a faulty ipad?

    Try reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • I have an ipod touch 4th generation, 8gb. I tried to update to ios 6.0.1, but it reset my ipod to factory settings instead. How do I get everything back? Help please!

    Hi! Today I tried to update my ipod touch 4th generation to ios 6.0.1. But the final result was my ipod being reset to factory settings. I don't know what happened. Does it mean I lost everything on my ipod? How do I get everything back? I had backed up my ipod on my computer before updating. Will that help? I don't know what to do now. I'm not very good with anything electronic, so now I'm afraid to touch anything in case I make it worse...

    The backup that iTunes makes does not include synced media like apps and music. Se the following for what it does contain.
    iTunes: About iOS backups
    http://support.apple.com/kb/HT4946You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I bought a used ipod touch .. afterthefact realized it already had a code for the restrictions setting.. how can i reset that without knowing the origional code?

    help please

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software

  • My kid forget id and password to use i pod touch now we can not do anything help

    i have a ipod touch my kid forget pascode and id and now is locked we can not do anythingcon not get in go on line help how do i ghange the passcode on this thing

    Here's what to do:
    Connect in recovery mode and restore, you'll get the option to reset the passcode during this process:
    iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.

  • I updated mozillo firfox and now i can not open firefox. i have tried everything, uninstall and intall, tried to read other peopl's recommendation, nothing work

    I updated firefox 27.0.1(x86.en-US) two days ago and now it is not opening. please help me, it is frustrating. I have been using firefox for a long time and I have saved a lot. can you please help me. I have checked under firewall and Mozilla firfox is not blocked. I have read every recommendation I could get to fix the problem but not working. I have windows 7

    One of the suggestions probably was to try starting Firefox in its Safe Mode by holding down the shift key when starting Firefox. (This doesn't work if Firefox is still running hidden in memory.)
    In the small dialog that should appear, click "Start in Safe Mode" (''not'' Reset)
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    Also, I will message you a link to download Firefox 27.0, in case the problem is unique to Firefox 27.0.1.

  • HT1414 my iPhone was stolen but I got it back. Now I can not activate it coz i don't have the Apple ID nor the password from the thief. How can i log in my own Apple ID to activate my iPhone?

    Hi,
    My iPhone was stolen before, but luckily i got it back.
    Now i cannot activate it with my own Apple ID because the system kept asking me to enter the previous user's Apple ID (yes, the theif)
    So I cannot use my iPhone now.
    Please kindly tell me what to do and how to do it. I want to use my iPhone with iOS 7!!
    Thank you.
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    Doesn't matter. And if they have any property at all, it's worth the $50 filing fee for small claims court in most places.
    If nothing else, filing could force Apple to disclose the email address and other information that was used to activate the stolen phone and lock it, leading to the identity of the thief or someone else involved in the crime.
    For me, it would be well worth the $50 even if all I got was an attachment of future wages. Since i don't have the legal right to just shoot the bastage, it's the next best thing.

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