TS3694 Hi all I think my iphone 4 is stuck in a recovery loop and I dont know what to do
Hello my iphone seems to be stuck in a recovery loop and I dont know how to deal with it, so far I have tried to do an update and restore and right at the end of the restore a box appeared and said it cant be restored due to unknown error 21 which I be;lieve is a hardware problem. I would be greatfull for a solution to this problem is I have no access to the phone because of this loop
thanks all
Donald
Hi there donaldkm1,
You may find the troubleshooting steps in the article below helpful.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
-Griff W.
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TS3694 hi i can restore my iphone 3g because it has a error 1015 and i dont know what is that
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Errors related to downgrading iOS
The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go toSettings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
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kevinpowell1 wrote:
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My iphone is stuck in recovery mode and i dont know how to get it out
my iphone is stuck in recovery mode and i dont know how to get it out
Restore in iTunes.
If no joy
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