TS3694 Hi Could someone help me..  I am getting error 3194 on my Iphone when trying to update software

I have plugged my Iphone into my itunes account after trying to update to IOS 7.  Its an Iphone4s..  I have pressed home and sleep button but the error still comes up. 
Kat

Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

Similar Messages

  • HT1212 I am unable to get our of a continuous cycle when trying to update or restore my iPad 2. Plug in to iTunes 12.0.1 (latest version). Click update, told can't update, have to restore. Restore fails with error 9. Any help appreciated.

    When I tried to update my iPad I got an error 9. Now, I am unable to access my iPad. It is in a continuous cycle when I try to update or restore the iPad 2. Plug in to iTunes 12.0.1 (latest version). Click update, told can't update, have to restore. Restore fails with error 9. Any help appreciated.
    Here's the cycle:
    I plug in my iPad when “cable to iTunes shows on iPad screen. It says "Your iPad can't be updated, you must restore it to factory settings." That bad enough news, but it gets worse.
    Click Restore
    Extracting software…
    Preparing iPad for restore
    Waiting for iPad…
    Verifying iPad restore with Apple…
    (empty bar under the Apple logo…does not show any activity)
    “The iPad “iPad” could not be restored. An unknown error occurred (9).”
    Notes: I just upgraded to OS X Yosemite 10.10.1 on my iMac (27-inch, Mid 2011) in the last week. It’s the first time I’m tried to backup/update my iPad since the iMac update.
    I swapped out the USB cable to a new cable and get the same results.
    I also unplugged all other USB devices from the iMac and security on my iPad and still get the same results.
    I find it strange that it shows no Serial number for my my iPad 2 when plugged in. It shows “Serial Number: n/a on the screen when it displays: “iPad Recovery Mode To update your iPad without erasing its contents, click Update. To restore your iPad to its factory settings, click Restore iPad.
    I prefer to update my iPad, but it displays “Your iPad can’t be updated, you must restore it to factory settings. If you previously backed up the iPad, click Restore Backup after the restore process completes.”
    It’s a continuous loop. I get the display on my iPad to plug in the iPad to iTunes, plug it in which ends after going through the above procedure saying an error occurred (9).
    So now I cannot use my iPad. When I turn it on I get the display showing me to plug it into iTunes with the cable. Since this is the only option I have I plug it in and the loop begins.
    Any advice would be appreciated.
    Thanks!

    Hello jaybearden,
    Thanks for the question. After reviewing your post, it sounds like you are not able to restore the iOS device since you get an error 9. I would recommend that you read this article, it may be able to help the issue.
    Resolve iOS update and restore errors - Apple Support
    Check your security software
    Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
    Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • My iphone 4s got the error 11 when trying to update software while in itunes help!!

    Help!!!!!    While trying to update my iphone 4 in itunes, it crashed and i got the error message 11!!! Nothing is happening, it won't restart, I can't turn it off.  Nothing will recognize it!!!

    It is an entry in the Hosts file. It is not a file.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.

  • Help!! Sync Problem Only When Trying to Update Software on My 755p

    I am trying to update the software on my 755p.  I am syncing with a usb.  The sync goes fine when I do a hotsync, but when I try to run the updater for the palm software, it keeps telling me that the "Device Connection Failed."  It tells me to connect the cable, but it is connected and I know it works, cuz I just hotsynced!  very frustrating.  An hour on the phone with Verizon did not help.  I reinstalled the latest Palm Desktop, still no help.  Help??!!
    Post relates to: Treo 755p (Verizon)

    Hi, and welcome to the Palm Community Forums.
    There are some FAQs which address this error: http://kb.palm.com/SRVS/nua/launchKB.asp?c=9205
     including rebooting your PC and soft-resetting the handheld, and the alternative of installing via SD card.  Go to the Update page (link below)
    http://kb.palm.com/wps/portal/kb/na/treo/755p/verizon/solutions/article/9042_en.html
    and select the option near the top where it says Need Memory Card Installer?  Let us know if this helps.
    Message Edited by smkranz on 04-27-2009 12:30 PM
    smkranz
    I am a volunteer, and not an HP employee.
    Palm OS ∙ webOS ∙ Android

  • Keep getting "cannot connect to itunes store" when trying to update aps.  help please.

    am trying to update free aps on ipad mini. i key in itunes password but keep getting "cannot connect to itunes store" message. have changed password twice & password works on laptop.  why won't it work on ipad?

    Hello richvasmc,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Best of luck,
    Mario

  • Could someone help me with a Runtime Error while saving a PDF file?

    While saving a 28 page PDF file in Illustrator today, I got a window saying, "This application has requested the "Runtime" to terminate it in a unusual way." It said to contact the applications support team for more information. I keep getting the same thing each time I try it. Does anyone know how to fix this issue or how I contact the applications support team ?
    Thank you for any insight.
    Pam

    It is a 13.5x11 inch calendar. There are 14 pages with images on them and
    some text. The other pages have text, a grid and a colored background with a
    gaussian blur. I saved each page as an "outline".
    The printer I am using requested I save all pages in a pdf file. I was
    successful in saving all but about six pages, now I can't even open the
    file.
    What happens is... I open Illustrator
                                   I open the pdf file
                                   A window appears that says... Runtime Error,
    This application has requested the Runtime to terminate it in an unusual
    way. Please contact the application's support team for more information.
                                   I select ok
                                   then a window appears that says... Adobe
    Illustrator CS5 has stopped working. A problem caused the program to stop
    working correctly. Windows will close the program and notify you if a
    solution is available.
                                   Then the program closes.
    So far I have not been notified of anything.
    Please let me know if you need more details.
    Thank you so much for helping me with this.
    Pam

  • I keep getting Error Code 4002 in iTunes when I try to update my iTunes Match.  I have turned off iTunes Match, then reinstalled it, but that does not seem to work.  I also get another Error Code (4010) sometimes.  Can someone offer advice?

    I keep getting Error Code 4002 in iTuens when  try to update my iTunes Match.  I have turned off Match, then reconnected, but the code keeps coming.  So does Error Code 4010 at times.  Can someone help?

    iTunes store, App Store, iTunes Match and various other services have been down for the past several hours. Apple's System Status page at http://www.apple.com/support/systemstatus/ now shows them back up but they are STILL NOT up for me or many other users. The error codes 4000 series refer to connection errors, I've gotten several from 4001-4010 all day. We're kind of at the mercy of Apple at this point. It would be nice if they would give us some notification about their problems since we are paying for their service.

  • Could someone help me out? ActionScript

    import flash.display.MovieClip;
    var clip:clip01 = new clip01;
    var clip2:clip02 = new clip02;
    var clip3:clip03 = new clip03;
    var clip4:clip04 = new clip04;
    var clip5:clip05 = new clip05;
    var files:Array = [clip,clip2,clip3,clip4,clip5];
    function randomizeArray(array:Array):Array
        var newArray:Array = new Array();
        while (array.length > 0)
    newArray.push(array.splice(Math.floor(Math.random()*array.length), 1));
        return newArray;
    var RandomArray:Array = randomizeArray(files);
    trace(RandomArray[0]);
    trace(clip);
    var c:MovieClip = MovieClip(RandomArray[0]);
    addChild(clip); // it’s OK
    addChild(c); // I get the error msg bellow:
    Scene 1, Layer 'movies', Frame 1, Line 29              1118: Implicit coercion of a value with static type Object to a possibly unrelated type flash.display:DisplayObject.
    Could someone help me out?
    I cannot add MovieClip on the stage from the array.

    I have done till this the following code bellow. I’d like movie clip on the
    stage to be playing one after another in a randomized order in a loop. I
    used a timer, but this solution is not good, because the movies are not
    playing till the end. I need an EventListener to listen the end of the clip.
    How this code could be modified to work well, could you give me a solution
    to this problem?
    import flash.display.MovieClip;
    var clip1:clip01 = new clip01  ;
    var clip2:clip02 = new clip02  ;
    var clip3:clip03 = new clip03  ;
    var clip4:clip04 = new clip04  ;
    var clip5:clip05 = new clip05  ;
    var files:Array = new Array();
    pushArray(clip1,clip2,clip3,clip4,clip5);
    function pushArray(c1,c2,c3,c4,c5:MovieClip){
                    files.push(c1);
                    files.push(c2);
                    files.push(c3);
                    files.push(c4);
                    files.push(c5);
    function randomizeArray(array:Array):Array
                    var newArray:Array = new Array();
                    while (array.length > 0)
                                    newArray.push(array.splice(Math.floor
                                    (Math.random()*array.length), 1)[0]);
                    return newArray;
    var RandomArray:Array = randomizeArray(files);
    var testTimer:Timer = new Timer(1000);
    testTimer.addEventListener(TimerEvent.TIMER,updateFile);
    testTimer.start();
    function updateFile(event:TimerEvent):void
                    if (RandomArray.length == 0)
                                    pushArray(clip1,clip2,clip3,clip4,clip5);
                                    RandomArray = randomizeArray(files);
                    trace('play file',RandomArray[0]);
                    RandomArray.shift();
    //RandomArray[0].addEventListener(Event.ENTER_FRAME, VideoFinished);
    function VideoFinished(e:Event):void {
         if (RandomArray[0].currentFrame==RandomArray[0].totalFrames) {
              trace("finished");
    //addChild(RandomArray[0]);

  • Hi could someone help me please ? Ive just bought the new ipad and want to put some movies on it. I have already converted some movies using handbrake and tried to transfer them to my ipad and it just wont work. ive tried drag and drop and everything

    Hi could someone help me please ? Ive just bought the new ipad and want to put some movies on it. I have already converted some movies using handbrake and tried to transfer them to my ipad and it just wont work. ive tried drag and drop and everything

    bluztoo wrote:
    Haven't really used any of them including VLC - actually use netflix on the ipad more than anything. I was able to drop an mp4 into imovie on my ipad and see it there. This was something I had shot as avhcd and converted with turbo.264. Played fine. Probably not what you want for a movie player though.
    Well, turbo.264 is indeed very nice to have - even for converting full-sized movies. (Nevertheless, TechRadar's latest roundup (see http://www.techradar.com/news/software/applications/6-of-the-best-video-converte rs-for-mac-1074303 ; also linked from another roundup at http://www.iphonelife.com/blog/87/benchmark-excellent-multimedia-converter-handb rake-vs-commercial-apps ) has shown it's still worse than HandBrake in most respects.)
    All H.264 files (assuming they are H.264 level 4.1 or lower) are compatible with the built-in Videos app.
    bluztoo wrote:
    Those of you who use other players, what do you reccomend? Just curious.
    It entirely depends on your needs. The top players (AVPlayerHD / ProPlayer, It's Playing, GoodPlayer) all have different strengths and weaknesses. I myself use It's Playing the most as I convert everything into MP4 and simply love the DSP's (brightness / volume / saturation boosting). (Its software decoders are definitely worse than those of AVPlayerHD / ProPlayer; however, MP4's are played back from hardware.)

  • I purchased a digital itunes giftcard through paypal but can't seem to find a 'code' to use to redeem the card. Could someone help me find where that code would be found? I can see the paypal transaction details.

    I purchased a digital itunes giftcard through paypal but can't seem to find a 'code' to use to redeem the card. Could someone help me find where that code would be found? I can see the paypal transaction details. jgm22

    -> iTunes Cards & Codes

  • I have  Mac os x 106. When I try to send an attachment with email it won't send.  Please could someone help? Thank you.

    I have a Mac OS X 10.6 When I try to send an attachment with email it won't send - keeps saying 'fail'.  Please could someone help? Thank you.

    Hi lllaass! I replied to your post with the information you required but haven't heard from you since. If you don't, or can't help any further please would you let me know. Thanks.

  • Hello! I have some my violin recorded audio files and want them to be converted to printable notation throw "audio to score"from Factory. But do not have a normal result. Could someone help me, please. .

    I have some my violin recorded audio files and want them to be converted to printable notation throw "audio to score"from Factory. But do not have a normal result. Could someone help me, please. .

    seeren wrote:
    Normal result is on the sloppy side of inaccurate.
    Wish I'd started this topic so I could give you a green star!
    Great description.

  • I had to forcequit pages and now it won't reopen. Could someone help?

    I had to forcequit pages and now it won't reopen. Could someone help?

    It sure helps if you give more details.
    You do know we can't see your screen?
    Is it on Mac or iGadget?
    What version of Pages, on what version of OSX?
    What exactly happened?
    What messages if any have you got when it quit and when you try to relaunch it?
    Have you tried starting Pages holding down the shift key so it doesn't try to reopen any damaged files?
    Peter

  • HT5557 I have bookmarks and notes that are no longer attached to the original page and I can't find a way to delete them.  Could someone help me purge these things so they are not in the way?

    I have bookmarks and notes that are no longer attached to the original page and I can't find a way to delete them.  Could someone help me purge these things so they are not in the way?

    James Ward4  Thanks for your suggestion.  I have tried the video app and it appears to have some, but not all of the downloads which are viewable without wifi, so I will now review the download process and see if I can capture the missing episodes.  Thanks again.

  • Could someone help me restore my photos?  I was trying to "restore my database" in iPhoto when it shut down - now my thumbnails are distorted, logged under a new name, and when you click on a thumbnail it opens as another photo.  I was following another "

    Could someone help me restore my photos?  I was trying to "restore my database" in iPhoto when it shut down - now my thumbnails are distorted, logged under a new name, and when you click on a thumbnail it opens as another photo.  I was following another "helpful hint" hold down the option and command key and restart iPhoto - select the top three and you should be able to get rid of the dreaded exclamation point.  My MAC ran through the first two options dealing with thumbnails, but crashed during the "restore database"  step and now I have a mess.  Help, please.  Thank you.

    Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.  

Maybe you are looking for