TS3694 Hi, I have a trouble to restore my iphone 3 series but I always get a error that is 1015. plz help to restore it. thanks
Hi, I have a trouble to restore my iphone 3 series but I always get a error that is 1015. plz help to restore it. thanks
Error 1015 means either you're trying to restore to an earlier iOS version, which is not supported, or you previously hacked the phone - jailbroken or iOS downgrade. In the later case, you can no longer restore or update.
Similar Messages
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Trying to restore my iphone 4 but i keep getting an error (2001).
The phone will only stay on when it is plugged in and it is the screen that says to plug in to itunes. I get the error 2001 when it begins to restore and sets me back to the beginning. ive tried to hard restart it but i cant unplug it or it turns off.
From:http://support.apple.com/kb/TS3694
Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on): If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. -
I didn't have a signal so I restored my iphone 4s but this always comes up "Your iPhone could not be activated because the activation server is temporarily unavailable" HELP PLS!
Try this link for activation problems ...
http://support.apple.com/kb/ts3424
If you had iOS 7 BETA installed, just go to developer.apple.com and log in using your developer account. There are discussions about this issue. Otherwise... for non-developers, I'm afraid you're on your on. Use Google. -
HT201442 Trying to restore my iphone 4 and I keep getting unknown error 21 and then it stops?
Trying to restore my iphone 4 and I keep getting unknown error 21 and then the restore stops.
Hello sdavies26,
Thank you for using Apple Support Communities.
For more information, take a look at:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694#10
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Have a nice day,
Mario -
I had to restore an iPhone 3GS, but the backup has a password that i did not put. What should i do?
If you have a corporate Exchange account set up on the phone, the administrators can requre encrypted backups. Try the password for your Exchange account.
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I'm trying to purchase and download a movie, but I keep getting message error that I have no space. The error states that I must delete some photos or videos in order to download. I've gone to iPod then edit and deleted some videos, but I'm still getting the message. What is the correct way to delete the videos and should they still be there.
They wont still be there if you delete them,but if you have those same photos on the main computer.
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I am trying to burn a music cd on iTunes, but I am getting an error that reads that the cd burner is being used by another application. I know that I am not using the cd burner for anything else. I have restarted the Mac and nothing. Any ideas?
One other thread said it was fixed by waiting till prompted by iTunes to insert the blank disk, instead of putting it in first. Does that work? Found a number of hits on this Googling.
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i was restore my iphone 5 but last time itune show error (-1) so how can i solve this problem?
Error -1 indicates a serious hardware failure.
Try restoring the device again, try on a different computer. If the issue continues, take the device to Apple for evaluation and possible replacement. -
Hello ,
For my user id, I have the authorization for the transaction, but still iam getting the error that, you don’t have authorization, plz suggest?????
ThnksHello Sampath,
after you have received the error message about the no authorization, run transaction SU53.
This transaction shows which authorization has failed last time.
Best regards,
Laszlo -
I have installed and reinstalled iTunes several times. I am still getting an error that there is no disc burning software found and the computer keeps telling me to reinstall iTunes - it says that there is other burning software that is interferring but I haven't installed anything lately. I was able to burn discs on the earlier version. Now what?
Many thanks b Noir
This is a copy of ONEof the keys in the registry I changed as told by Apple support today. I also have changed others as instructed by GEAR software support to manually delete GEAR drivers (that I had installed but couldn't delete some of the others they mentioned from Windows system 32. Then some bright spark at work told me I need the Gear drivers so I downloaded the software and installed again.
Sorry, just this minute went to insert image and it is giving me a message saying this sort of content is not allowed?.
The most recent key I altered is in: HKey _local _machine. System\class - 4D36E965-E325-11CEBFC1-08002BE10318. Upper Filter data: Upper filter NTIDrvr SiRem GEARAspiWDN.
The GEARsoftware info about manually deleting GEAR drive is from:
http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:_Windows_-_Updating%2C_ removing%2C_64_bit_versions%2C_etc
I hope you can help -
TS3694 i am trying to restor my i pad. but i keep getting an error code 3004
I am trying to restor and update one of my i pad but i keep getting an error code 3004
figured it out
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I am trying to activate my iPhone 4 via iTunes but i keep getting the error (1) message at the end of the restore. I believe my iphone has to be in DFU mode but i already tried that and same thing. Does anyone have any suggestions?
The error is just a simple error message just like (1013) instead it says (1). The iPhone I am trying to activate has been activated before I just currently have no service and I think that activating it will solve the problem. I just can't restore through iTunes because it won't finish. I get the message every time I try to restore.
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im trying to restore my iphone but i keep getting the error 3014 and im at a loss at what to do
1. Connect your iPhone to the computer and start iTunes.
2. Turn off your iPhone by holding down the Sleep button and slide to power off.
3. Press and hold down the Sleep button and Home button simultaneously.
4. After 10 seconds release the Sleep button but continue to hold the Home button down.
5. iTunes will pop up a window that says it has "detected an iPhone in recovery mode."
Your device is now in DFU mode and can be restored using iTunes. The iPhone screen will remain black until iTunes restores the iPhone. -
I tried to update my iPhone 4S but I now keep getting an error saying I need to restore my phone before it can be used because it's in recovery mode! But if I restore it I lose all my media and data and I don't want to do that! Is there anything I can do?? Somone please help, i'm freaking out over here!
Anything that was on the phone is already gone. You have no choice but to restore. If you were backing up and syncing the phone on a regular basis, you should be able to restore your backup with minimal data loss.
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I have recently updated my phone and am attempting to sync it. I got the error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone". I deleted the backup, restarted my computer, and even restored the iPhone, but continue to get the same error message. What do I need to do now?
iTunes places the iPhone backup in the following location. Navigate there & delete everything in the backup folder, but not the folder itself. You will have to turn on "Show All Hidden Files & Folders" to see it:
Mac:~/Library/Application Support/MobileSync/Backup/
Windows XP:\Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7:\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
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