TS3694 Hi! I'm trying to restore my iPhone 3gs version 4.2.1. I'm getting an error "Could not be restored" Unknown Error (1015).
Hello, I need help restoring my iPhone? can anyone help me with the Error 1015.. please.. ;-(
Welcome to Apple Communities
Restore in your device. Settings > General > Restore > Erase All Content and Settings
Similar Messages
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hi, I was trying to update my iPhone 3gS but when I turn it on again iTunes send me a message that says error 3194 occurs, please help me!!
If the screen shows a plug going to itunes, then you have no choice, It's in recovery mode. You'll be given the chance to restore from a backup either from itunes or icloud.
I assume when you got the message to update (was this for the ios or update some apps?), that was before the device when dead. At any rate, doing a restore does not change the ios. -
HT4623 i tried to update my iphone 3gs from 4.1 to 6.1.3 but it could not activate.
How can i activate my iphone?
AFAIK you do not have to activate normally.
Was your iPhone jailboken?
Or was your computer in the past used to jailbrake an iPhone? -
I tried to update my iphone 3gs from ios 5 to 6 but because of software crash and while restoring with ios 6 it is not activated. Now I degrade it in ios 4 and can not use any app. How can I update this iphone?
Downgrading the iOS is not supported, and likely has caused the problems you are experiencing.
You'll need to go elsewhere for support. -
I am trying to restore my iphone 3gs to 6.1.3 but i get an error (1618) any help?
i am trying to restore my iphone 3gs to 6.1.3 but i get an error (1618) any help?
Hey CALLMEALEX,
Thanks for the question. I understand you are experiencing issues restoring your iPhone 3GS to iOS 6.1.3, the following article may assist you in resolving this issue:
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/TS1275
Thanks,
Matt M. -
I have restored my iphone 3gs after having only the apple logo, it took me through all the restore, a page saying 'congrats your phone is now unlocked', and allowed me to chose to set up from new or back up....yet still displays only the apple logo.
Restore as New...
Redownload your Purchased and Free Apps using the Apple ID you Originally used...
iPhone User Guide
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf -
Hi, i'm trying to update my iphone but this is the msg i'm getting, can you please help me. thank you. "the iphone ''C & M '' could not be restored. An unknown error occurred (3194)"
http://support.apple.com/kb/TS3694#error3194
This means that either your firewall/antivirus is blocking access to Apple's servers, or you have used your computer to jailbreak an iDevice in the past. The link above tells you how to resolve this issue. -
Entered wrong password to many times, When i started tonight and after i charged my I Pod, It said "Device Disabled" for 6,688,000 mins. in instructions for Recovery. After Updating Windows & iTunes every time i try to Restore i Pod I get "iPod could not be restored. An unknown error occurred(1)." Tried everything it suggests when I click on "More Information" don't know what else to do...PLEASE SOMEONE HELP THE NOOB
ERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable
- Also, confirm your security software and settings are allowing communication between your device and update servers.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
TS3694 after i was trying to fix my iphone 3gs recovery mode an error occured saying error 1015
hello i failed to fix my recovery mode error 1015
Bad news first and we hope for good news as well
The device is in Recovery Mode and the data has already been deleted, you need to restore the device with iTunes in order to get the iPhone back into a working state
When the iPhone is restored you can then restore it from your latest backup using iTunes or iCloud and regain some, if not all, of your data.
The good news part only happens if you had a backup. -
I am using iPhone 3GS. It is currently updated to IOS4.3. I am trying to update the OS to IOS5 on iTunes. It downloads the software, but it gives an error - network timed out. I have tried this multiple times. But, the end result is same.
Please help & advise as how I can upgrade the iPhone to IOS5.Temporarily turn off or disable your firewall and anti-virus software and try the download again.
Stedman -
Error "could not be restored. An unknown error occured (1602)"
iTunes falied to restore my iPhone 4, for an upgrade to iOS 5
What this error means ??Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software. -
My iPad2 is frozen on connect to itunes icon. I have tried to restore it to factory settings and it will not restore.
Hello Pickelilly,
Thank you for using discussions.apple.com, I am glad to help!
What do you mean by connect to itunes icon? It's in recovery mode, right?
Try forcing to turn off:
Press the home button and power button together. This forces a power off.
Try DFU mode
Plug your device into your computer with a USB cable.
Turn off the device.
Hold the Power button for 3 seconds.
Hold the Home and Power buttons for 10 seconds.
Release the Power button but keep holding the Home button.
After about 15 seconds you will be alerted by iTunes saying that it has detected a device in Recovery Mode.
Related links:
http://theiphonewiki.com/wiki/DFU_Mode
https://www.google.com.lb/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&uact= 8&ved=0CCAQtwIwAg&url=http%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DbITIiGswjFI&ei= LmvPU6XlN6PC0QWwsIGQDQ&usg=AFQjCNEQvI_QGWOP3d8fMDtMAT_ExonaiQ
http://osxdaily.com/2010/06/24/iphone-dfu-mode-explained-and-how-to-enter-dfu-mo de-on-your-iphone/
Make sure you have the latest version of itunes
That may be a bug in your version and Apple has probably released a fix for it.
I hope I helped,
Ab -
My phone is not working
So you are not using Photo Stream? If you are, then you can turn on Photo Stream on iCloud on your Mac, and then go to iPhoto or Aperture and the Photo Stream will show under "Web" in the sidebar.
You can also set up your iPhoto or Aperture preferences to automatically import your Photo Stream, so any photos you take with your iPhone camera will upload and import automatically and will show under events, broken into monthly groupings.
Photo Stream does not use any of your iCloud storage.
Here are the Preference Screens I'm referring to:
iPhoto:
Aperture:
One other thing concerning your Touch Screen. Have you tried resetting your device (nothing will be lost) to see if that will get your Touch Screen working again: Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the Home screen redisplays see if your Touch Screen is working.
Best of luck,
GB
Message was edited by: gail from maine -
Also, everytime we sync, emails delete from the iPhone. We don't want them to. Is there a setting to prevent this from happening?
Contacts are not part of the backup. Those should be synced with a compatible address book on your computer. Notes can sync with a mail account.
No idea what you mean about emails deleting from the phone when you sync. E-mail messages are not synced with anything but the mail server. Only account information is synced. -
Down loaded iOS6 on iPhone 4S. When complete, screen showed usb cable end with arrow to iTunes logo. Brought up iTunes on computer screen. OS Windows XP, computer on wi-fi. After connecting phone to computer, ITunes screen showed name: Phone, capacity: n/a, software version n/a, serial no: n/a. Under Version, check for update: Your iPhone software is up to date. Serial no., etc. had previously appeared on iTunes screen in the the past before I attempted the iOS6 download. Clicked on restore. ITunes showed extracting software. Message came up, could not be restored, error 1656. Took computer and phone AT&T. Rep contacted Apple Support - as directed rep reinstalled iTunes. Clicked on restore again, went through extracting software, then into loading software - loading bar showed on iTunes screen and phone screen. Was almost complete when message came up on computer - device could not be found. By then ATT store closed. Tried to restore at home. Got as far as as restoring firmware, phone screen was showing loading on bar. Message came up - could not be restored, error -1. ATT rep said several other customers contacted him with the same problem. Nearest Apple store to me is 95 mi. away. Any on line help would be greatly appreciated. Thank you.
Additional comment from Carl 37: Phone is locked up with screen showing usb cable end with arrow to iTunes logo. What can I do to regain use of phone?
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