TS3694 hi, i tried to do a software update on my iphone 3gs and it comes up with an unknown error code 1015, any ideas?
i tried to do a software update on my iphone 3gs comes up with an unknown error message code 1015
any ideas?
See this post:
TS3694 Trying to restore and update my iphone 3, the system tells me 1015 error What can I do?
Similar Messages
-
Earlier today I was asked to update mu IOS which I did through my wifi (power connected). On return I just had the "connect to Itunes" icon. I've tried to restore the settings as suggested on the summary page but after downloading and verifying the connections and device the restoration locks up after about 30-40minutes due to an unknown error.
Is there anything I can do to overcome this?iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers, Tom -
TS3694 error code 1015 any ideas please
error 1015 any help please
copied from iTunes: Specific update-and-restore error messages and advanced troubleshooting
Errors related to downgrading iOS
The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go toSettings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state. -
HT201210 why is there an error occurring when trying to do a software update ios6 on iphone 4s
why is there an error occurring when trying to do a software update ios6 on iphone 4s??
You might find this article helpful: http://support.apple.com/kb/TS3694
It has the error range of 3000's which states
Errors 3000-3999 (3002, 3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, an old version of iTunes is installed, an entry in your hosts file redirecting requests to gs.apple.com (see error 1004 above), or because of your Internet proxy settings. If you are using a proxy, try without using one or with a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues. Error 3014 may indicate that you need to free up more disk space on the computer before trying to restore again. Error 3194 most likely indicates you do not have the latest version of iTunes installed Update to the latest version of iTunes. -
I just tried to install the latest software update for an iPhone 5, and now the phone is stuck in recovery mode. Are there any options available to avoid going through with the recovery. This seems really lame.
No.
You must restore. -
Whilst synching to my PC it said there was a software update for the iPhone.
It is now stuck with a message saying connect to iTunes. I've tried resetting it in various ways but it still comes back to Connect to iTunes, but it won't.
Help!See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
But... if the Device has been Modified... this will Not necessarily work. -
I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?
I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue. -
I cant get my ipad 2 out of recovery. The apple icon stays on and nothing happens. I tried restoring it through Itunes but it comes up with a 3194 error code. I have the latest Itunes being 10.6.1.7 and the latest windows update.Can someone please help?
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
I have an old i phone 3G and do not know the password for it. trying to restore it from itunes so my daughter can use it as an ipod but keep getting error code 1015, any help on how to get passed this please?
Hi ratcat14!
I have an article that can help you troubleshoot this issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
I did a software update on my IPhone 4S and now it's frozen at the apple symbol. hard reseting doesn't help??
HELP!!!!!!!That's not a good sign, take your iPhone to a premium reseller or to an Apple Store.
-
I tried to update my old iPhone 3GS and is giving me a message that it can be activated. This is my old phone and it shouldn't have a line but I Still like to use it as an iPod. What can I do.
Activation issues are almost always the result of a device that has been hacked or jailbroken. If that is the case, no support can be provided here.
-
I'm trying to do a restore on a my IPhone 3Gs and I get and error code 1. The iPhone "iPhone" could not be restored. An unknowen error occured (-1).
Here is my situation. I sold this phone on eBay the person tried to jail break it then stated the phone was broke and returned it for a refund. I lost my money and my phone! How can I fix my phone?
I get the error when trying to restore the firmware!
Help Please!if I were you I would try to ask it in the iphone forum
https://discussions.apple.com/community/iphone/iphone_hardware
this is the appletv forum where people may not know much about iphones -
There is no software update in y iphone 3gs, version 4.0.1. how can i upgrade to ios 4.3?
there is no software update in y iphone 3gs, version 4.0.1. how can i upgrade to ios 4.3?
http://support.apple.com/kb/HT4972
This procedure will upgrade the phone to the most recent version (6.1) -
i keep getting this message when trying to update my old 3g-"the iphone could not be restored-an unknown error occurred (-1)-any ideas? anyone?
i have done that
same result
the phone has a sim in it that is not active. does this cause the fault in question? -
I cant find software update in my iphone 3GS. How can i update my iphone to ios6? Please guide me on this
Connect iPhone to syncing computer.
Start iTunes on computer.
If there is an update available, it will prompt you.
Maybe you are looking for
-
How can I connect my existing firewire drives to the "new" Macbook pro
I'm thinking about getting a new Macbook Pro, to take on the road. I already have four external drives with firewire and USB 2.0 ports. After I looked at the new machine I noticed it only had USB 3.0 and Thunderbolt ports. I dont see any Firewire to
-
Select-options in module pool programming
hi, I need to have four fields as part of my layout that are select-options fields with multiple values entry options. Since layout doesnt have 'select-options" functionality, i defined it from the module pool program, ie: I wrote a selection scr
-
New Ipod Touch: Will not delete apps, there's no x when wiggling
This oddity didn't show up on a search of this site Brand new iTouch. OS 3.12 on Touch, 9.0.2.25 for iTune on a PC According to the manual, to delete an app, on the touch you touch/hold an icon until the wiggling starts, then tap an x in the icon's c
-
hi, We have a requirement like " Need To Send a Notification to the requestor , If the PO sent to the supplier through E-mail was not reached to supplier " Can anyone please help me how to find the status of the mail sent to the supplier (Whether it
-
5102 on movie rental download?
Hi all, I decided to rent The Curious Case of Benjamin Button. For some reason there was a network error and it never downloaded. I went on my trip, noticed it was not there and figured ok I'll take care of it when I get back. Of course things got bu