TS3694 how come when i am restoring my iphone 3g is it coming up with error 1015
how come when i am restoring my iphone 3g is it coming up with error 1015 just as it is verifirying the software??? help me please
A simple search:
http://support.apple.com/kb/TS3694?viewlocale=en_US&locale=en_US#error1015
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
Similar Messages
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So ive had iPhones for like 3 years, and this is the only trouble ive had, i just updated it to the new system and my phone will not restore. I updated my dad's phone last night before doing mine and i have tryed to restore it on three different computers and it keeps coming up with error 1. and i have no idea how to fix it. I have rang Apple and they didnt really help much so im hoping that someone here can? I kind of need my phone to be working tomoorw as i have school and dont live near school. thanks
I have this problem on my wife's 4. I see your comment is in 4S, my 4S is fine so far. Have you taken it to Apple or your service provider?
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My phone keeps freezing, the apple sign appears on the screen and then it freezes again and repeats itself.. has anyone had this before? if so, what is it? & it's also not letting me restore it from iTunes, it keeps coming up with error (9) or error (14).. help?
Hi there Holly N,
You may find the troubleshooting steps in the article below helpful.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Configure your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, or 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
-Griff W. -
I had my iphone 4 stolen and have been lent an iphone 3G, I have tried to restore the phone but its coming up with error 1015 and wont restore. I have the current Itunes software on my computer and there are no further updates to be done. Please help
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state. Very rarely this error is caused by a hardware issue and requires service.
From here > iOS: Resolving update and restore alert messages -
When I'm restore my iphone 4 ios 6.1.3 itunes showed an error you iphone can not be restore at this time because the software update server is not contacted or temporary unavailable.
Probably because the phone was hacked to unlock it. The update has re-locked it. You'll have to contact the carrier it's locked to and see if they will unlock it for you.
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How come when I plug in my iPhone 5 it says a USB device is drawing too much power?
[URL=http://imageshack.us/photo/my-images/132/screenshot20130326at102.png/][IMG]http://img132.imageshack.us/img132/6480/screenshot20130326at102.png[/IMG][/URL]
So when I plugin in my iPhone 5 this message pops up? And don't say it's because my computer is unplugged because it is plugged in and charging right now!Tried it in my Macbook Air and did the same thing, then used my car charger and worked fine! Thank you, but what is the worst the cord could do to my computer?
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Dear users itune could not restore ad update my iphone it told to me it has unknown error 1015 so how can I restore it? my iphone model is 3g
You either have jailbroken your iphone?, or you are trying to downgrade your ios?, either one is not supported by apple.
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When i am restoring my iphone 4s, half way throught it says "error"
everytime i try restoring my phone, half way throught an error pops up.
please some tell me how to fix this
would appreciate it, thank youWhat is the exact text of the error message, please?
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HT201210 need to restore my ipad 2 but keeps coming up with error 16???
updated my ipad to iso7 since doing so it comes up telling me to connect to itunes by my laptop. once connected it says restore and update which i do but gets so far then stop and says error code 16.... can anybody help me resolve this issue?? many thanks speno
Hello there, spenosbaby.
The following Knowledge Base article offers up steps for restoring your iOS device:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
iphone5 is in recovery mode and when i up date it on itunes it keeps coming up with error 21.
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart. -
Please tell me how to resolve error 1015 when trying to restore an Iphone 3g!!!!
https://discussions.apple.com/message/18540882#18540882
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How come when I try to restore my iPhone 4 GSM (factory unlocked) with itunes, it starts ok, then at 60% blocks like for about 5 min, then continues till 100% and itunes give error msg (-1) ??? what can be the problem.
thank you in advance.Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694 -
How can I fix my Apple I Phone 3G . Tried doing a Factory Restore and on I tunes (Laptop) it keep saying Error 1015 . It appears to be stuck in a rebooting process .
Can you Help . Have tried for a long time to fix. Told the phone may be Jail Broken . Dont know what that means?The phone is jailbroken. What that means is you can not get help here. Try googling for the error message or buy a phone that isn't jailbroken.
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In settings when I turn on automatic downloads for iTunes how come when i buy a song I can't automatically purchase the song
When I turn on my ipod or I plug it in the apple logo appears for a few seconds and then the screen flashes white, soon after the "use itunes to restore" message appears but when I plug it in to my laptop the device isn't recognised on itunes
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How come when I go check for my purchased apps on my iPod touch 4g ios 6.1 it loads long then it crashes. Can this be fixed ?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.alredy suggested
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
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