TS3694 How do I solve error 1015 when updating the firmware????

Can some kind person please help me with this problem? I have the latest iTunes and I have now tried 4 times to update my phone and I get the same message everytime, Thanks

You will get that message if you tried to downgrade the firmware. It is usually associated with jailbreaking, and if that is the case there is often no way to fix it.
Try to force it into restore mode:
Make sure you are following the instructions in this procedure to the letter. Here they are, with emphasis on some easily overlooked requirements:
Disconnect the USB cable from the iPhone, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.
Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) release the Home button.
If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
Use iTunes to restore the device.
If you do not see the "Connect to iTunes" screen, try these steps again.
If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
When the iPhone finally appears in iTunes, choose "restore from backup".

Similar Messages

  • HT1414 how do i solve error 1015 when restoring?

    how do i solve error 1015 when restoring ios using itunes?

    You find an answer somewhere else or buy a new phone.
    You can not get help here for a jailbroken phone.

  • TS3694 How can I solve ERROR 1015

    After restoring the phone (3G) in iTunes and "applying the latest firmware" the process quits out with "error 1015 occurred". I think the guy I got this phone from jailbroke it rather than getting a proper (and perfectly legal and easy) unlock from O2. :-(
    Anyway, is there any way to get this working again?

    This Error Code is indicative of the Device being jailbroken / Hacked...
    See Here  >  https://discussions.apple.com/message/18856011#18856011
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    http://support.apple.com/kb/HT3743

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    How do I resolve error 1015 when syncing my phone to Mac?  Now the phone is stuck on iTunes icon and USB drive icon and not letting me get calls or make calls.  Please help.

    Wow I see from the other responses to similar questions that the phone may be jailbroken.  I thought I was purchasing an unlocked phone that was legal to use with any system.  What a disappointment, I will have to go back to where I purchased this phone and let them have an ear full.

  • TS3297 how i can fix error 1015 when i restore iphone 3g ?

    how i can fix error 1015 when i restore iphone 3g ?

    You can't.  Error 1015 occurs when trying to restore a jailbroken phone.
    Jailbreaking your phone voids any warranty remaining with Apple and forfeits your right to any assistance from Apple including from this forum.
    You're on your own.  From what other people have posted, it's extremely unlikely you'll ever get your phone working again.

  • TS3694 error 1015 when restore the software

    error 1015 when restore the software please give me answer

    http://support.apple.com/kb/TS3694?viewlocale=en_US&locale=en_US#error1015
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    Discussing jailbreaking and jailbroken devices is forbidden by the terms of service here.

  • Upgraded to 10.3.1.55, now can't set iT as default player,"An error occurred when updating the default player for audio files types.  You do not have enough access privileges for this operation." How to fix?

    After I upgraded iTunes, iTunes doesn't recognize CD in the drive, apparently isn't the default player.  It won't let me set iTunes as the default player, I get the error message "An error occurred when updating the default player for audio files types."  I tried Whitesides' remedy (changing Read Only status in folder in Windows) but it didn't solve the problem.  Any suggestions?  Thanks.
    J

    Oddly enough. I think I just solved it. It looks like, for some reason, my computer has about 8 different "iTunes music" folders, and I've been saving my music to the wrong one. Neat. Music now imports and plays as it should. Copying things over is going to be so fun tonight!

  • Error 4 when updating the text data

    When i am trying to load the data  using IP i am facing the issue Error 4 when updating the text data.Please suggest me
    Edited by: srikanth reddy612 on Dec 15, 2011 12:45 PM

    hi srikanth,
    you might have selected given lowercase data
    and please check in the Infoobject the lowercase Checkbox is unchecked then it will allow you to update from IP.
    also check in the Datasource fields tab whether particular field is unchecked with lowercase.
    if checked all records you are pushing will have to be in uppercase.
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    Sankaresh S

  • I am getting an un expected error message when updating the setting to "extend network".  Is there an obvious setting I may be missing?  Cisco router being used.

    I am getting an un expected error message when updating the setting to "extend network".  Is there an obvious setting I may be missing?  Cisco router being used.

    If you are trying to "extend" using wireless only, you may not be aware that Apple designed the "extend" feature as a proprietary setting to only work with other Apple routers.
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    If your plans call for connecting the AirPort Express to the Cisco router using a wired Ethernet connection, it should be possible to configure the Express that way.

  • TS3694 how do i fix error 1015?

    HOW DO I FIX ERROR 1015 ON IPHONE 3G?WAS RECOMENDED I DO A RESTORE TO BE ABLE TO ADD APPS BUT IT WONT UPDATE AND KEEP GETTING THE 1015 ERROR MESSAGE.

    we can't give help with jailbroken phones here, try the jailbreak websites.

  • TS3694 how do you fix error 1015?

    when i try to restore my iphone 3g it says that i have and error "1015" how do i fix it?

    we can't give help with jailbroken phones here, try the jailbreak websites.

  • TS3694 How do I solve error 2 (iPhone Recovery Mode)?

    How to I solve unknown error 2 iPhone recovery mode?

    http://support.apple.com/kb/ts3694#error2
    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, 9006
    Follow the steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. An incorrectly set default packet size can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or phobos.apple.com isn't blocked by a firewall or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under "Advanced steps > Rename, move, or delete the iOS software file (.ipsw)" below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • TS3694 how can i solve my problem while updateing my i phone its shows error 3194

    when i update my any i phone. it shows error 3194. please sugest me how can i solved this error.

    From the article that the question was posted from:
    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • TS3694 how do i resolve error 1015 please

    How do i resolve error code 1015 please

    Unauthorized modification of iOS
    http://support.apple.com/kb/HT3743
    ERROR 1015...
    This Error Code is indicative of the Device being jailbroken / Hacked...
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.

  • TS3694 how do I repair error 1015

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    You don't. That error is indicative that your phone has been hacked and/or jailbroken.

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