TS3694 How to I fix an error on my itunes 3004?
My iPhone is stuck in recovery mode! Help me!!!
Hey tigerclw,
Thanks for the question. I understand you are experiencing error 3004 when attempting to update your iPhone. The following article addresses this error:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Errors 3000-3999 (3004, 3013, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes can't contact the update server (gs.apple.com) on ports 80 or 443.
1. Update to the latest version of iTunes.
2. Verify the computer's date and time are accurate.
3. Check that your security or firewall software isn't interfering with ports 80 or 443 or with the server gs.apple.com.
4. Follow these steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
5. An entry in your hosts file may be redirecting requests to gs.apple.com (go to "Unable to contact the iOS software update server gs.apple.com" above).
6. Internet proxy settings can cause this issue. If you're using a proxy, try again without using a proxy.
7. Test restoring while connected to a known-good network.
Error 3004: If you're using a Mac, you may be able to resolve an error 3004 by quitting iTunes and using the following command in the command line: dscacheutil -flushcache.
Thanks,
Matt M.
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To contact product and tech support visit online support site.
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The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
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Hey deangelofromtx,
Thanks for the question. I understand that you are experiencing issues with iTunes. The following resource may provide a solution:
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http://support.apple.com/kb/TS1717
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You probably don't need the hard drive and optical drive specs, but here they are?
======================
Intel ICH10 AHCI:
Vendor: Intel
Product: ICH10 AHCI
Link Speed: 3 Gigabit
Negotiated Link Speed: 1.5 Gigabit
Description: AHCI Version 1.20 Supported
HL-DT-ST DVD-RW GH41N:
Model: HL-DT-ST DVD-RW GH41N
Revision: PQ06
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Native Command Queuing: No
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Power Off: No
Async Notification: Yes
Bay Name: Upper
HL-DT-ST DVD-RW GH41N:
Model: HL-DT-ST DVD-RW GH41N
Revision: PQ06
Serial Number: K3D9BH92251
Native Command Queuing: No
Detachable Drive: No
Power Off: No
Async Notification: Yes
Bay Name: Upper
Intel ICH10 AHCI:
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Link Speed: 3 Gigabit
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Intel ICH10 AHCI:
Vendor: Intel
Product: ICH10 AHCI
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Model: Hitachi HDP725050GLA360
Revision: GM4OA5CA
Serial Number: GEA534RJ06E63A
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk1
Rotational Rate: 7200
Medium Type: Rotational
Bay Name: Bay 1
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
disk1s1:
Capacity: 209.7 MB (209,715,200 bytes)
BSD Name: disk1s1
Content: EFI
OSXLION:
Capacity: 499.25 GB (499,248,103,424 bytes)
Available: 192.76 GB (192,758,513,664 bytes)
Writable: Yes
File System: Journaled HFS+
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Content: Apple_Boot
Hitachi HDP725050GLA360:
Capacity: 500.11 GB (500,107,862,016 bytes)
Model: Hitachi HDP725050GLA360
Revision: GM4OA5CA
Serial Number: GEA534RJ06E63A
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk1
Rotational Rate: 7200
Medium Type: Rotational
Bay Name: Bay 1
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
disk1s1:
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BSD Name: disk1s1
Content: EFI
OSXLION:
Capacity: 499.25 GB (499,248,103,424 bytes)
Available: 192.76 GB (192,758,513,664 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk1s2
Mount Point: /
Content: Apple_HFS
Recovery HD:
Capacity: 650 MB (650,002,432 bytes)
BSD Name: disk1s3
Content: Apple_Boot
Intel ICH10 AHCI:
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Product: ICH10 AHCI
Link Speed: 3 Gigabit
Negotiated Link Speed: 3 Gigabit
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WDC WD2002FYPS-02W3B0:
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Model: WDC WD2002FYPS-02W3B0
Revision: 04.01G01
Serial Number: WD-WCAVY7048785
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk3
Rotational Rate: 5400
Medium Type: Rotational
Bay Name: Bay 2
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
disk3s1:
Capacity: 209.7 MB (209,715,200 bytes)
BSD Name: disk3s1
Content: EFI
BU2TB-Time:
Capacity: 2 TB (2,000,054,960,128 bytes)
Available: 1.1 TB (1,096,926,654,464 bytes)
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Serial Number: WD-WCAU43604330
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk0
Medium Type: Rotational
Bay Name: Bay 3
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
disk0s1:
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BSD Name: disk0s1
Content: EFI
Data:
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Available: 715.55 GB (715,549,786,112 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk0s2
Mount Point: /Volumes/Data
Content: Apple_HFS
WDC WD10EAVS-00D7B1:
Capacity: 1 TB (1,000,204,886,016 bytes)
Model: WDC WD10EAVS-00D7B1
Revision: 01.01A01
Serial Number: WD-WCAU43604330
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk0
Medium Type: Rotational
Bay Name: Bay 3
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
disk0s1:
Capacity: 209.7 MB (209,715,200 bytes)
BSD Name: disk0s1
Content: EFI
Data:
Capacity: 999.86 GB (999,860,912,128 bytes)
Available: 715.55 GB (715,549,786,112 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk0s2
Mount Point: /Volumes/Data
Content: Apple_HFS
Intel ICH10 AHCI:
Vendor: Intel
Product: ICH10 AHCI
Link Speed: 3 Gigabit
Negotiated Link Speed: 3 Gigabit
Description: AHCI Version 1.20 Supported
WDC WD1003FBYX-01Y7B0:
Capacity: 1 TB (1,000,204,886,016 bytes)
Model: WDC WD1003FBYX-01Y7B0
Revision: 01.01V01
Serial Number: WD-WCAW31850957
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk2
Rotational Rate: 7200
Medium Type: Rotational
Bay Name: Bay 4
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
disk2s1:
Capacity: 209.7 MB (209,715,200 bytes)
BSD Name: disk2s1
Content: EFI
BUOSXLION:
Capacity: 999.86 GB (999,860,912,128 bytes)
Available: 697.88 GB (697,881,690,112 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk2s2
Mount Point: /Volumes/BUOSXLION
Content: Apple_HFS
WDC WD1003FBYX-01Y7B0:
Capacity: 1 TB (1,000,204,886,016 bytes)
Model: WDC WD1003FBYX-01Y7B0
Revision: 01.01V01
Serial Number: WD-WCAW31850957
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk2
Rotational Rate: 7200
Medium Type: Rotational
Bay Name: Bay 4
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
disk2s1:
Capacity: 209.7 MB (209,715,200 bytes)
BSD Name: disk2s1
Content: EFI
BUOSXLION:
Capacity: 999.86 GB (999,860,912,128 bytes)
Available: 697.88 GB (697,881,690,112 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk2s2
Mount Point: /Volumes/BUOSXLION
Content: Apple_HFS -
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how do I fix adobe error (103:103)
Hi Tonni16,
Are you getting the error with any PDF that you open in IE, or just a certain type of PDF? You can you please try the following and let me know if you're seeing the error?
1. Launch Reader;
2. Choose Edit > Preferences > Security (Enhanced) > uncheck "Enable Protected Mode at startup";
3. Click on "OK" button;
4. Exit Reader;
5. Launch IE and open the PDF file.
If the above steps do not resolve the issue, please uninstall Adobe Reader using Adobe's Cleaner Tool. The tool is available at the following link:-
http://labs.adobe.com/downloads/acrobatcleaner.html
then please re-install Adobe Reader using the full installer from the link mentioned below:
http://get.adobe.com/reader/enterprise/
In case, you still experience the same issue, then please provide the following information:
1. What is the Operating Systems installed?
2. What is the version of Adobe Reader installed on your system?
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