TS3694 how to troubleshoot error code 1015?

how to troubleshoot error code 1015?...i iwant to update my iphone 3g 8gb to 4.2 ios then suddenly error 1015 just pop up...

Easy. That error means that your phone is jailbroken. You will have to go elswhere to get help.

Similar Messages

  • TS3694 How to resolve error code 1015 in restoring apple iphone. Please guide

    How to resolve error code 1015 in restoring apple iphone. Please guide.

    Unauthorized modification of iOS
    http://support.apple.com/kb/HT3743
    ERROR 1015...
    This Error Code is indicative of the Device being jailbroken / Hacked...
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.

  • TS3694 how to resolve error code 1015 ?

    how to resolve error code 1015 ?

    Generally means you've jailbroken your phone & will most likely never be able to install a stock firmware on it.

  • TS3694 How can sync error code 1723 be resolved?

    Unknown error code 1723 prevents from syncing Ipad with Itunes.
    How can it be resolved?

    I've had this same problem, and after several tries I finally solved it. It seems to be related with a corruption of the iPhoto Library:
    1.- Quit iTunes.
    2.- Open Finder, and go to wherever your iPhoto library is stored (usually ~/Pictures).
    3.- Right-click on the iPhoto Library and select "Show package contents"
    4.- Delete the "iPod Photo Cache" folder
    5.- Close the finder window
    6.- Open iPhoto. It might take some time for it to reload the library, but it's ok.
    7.- When iPhoto finishes loading the library and you can browse your photos, close iPhoto
    8.- Open iTunes, goto your device's Photo tab, and make shure the Sync photos options is UNCHECKED
    9.- Sync your device
    10.- After the sync finishes, CHECK the sync photo option. It will ask if the photos already in the device should be overwritten. I anserwered yes
    11.- Select which photos, events, albums or faces you want to sync,
    12.- Sync your device again, and it should do it, including your photos
    Hope this helps.

  • How to troubleshoot error code 56

    While trying to update and/or restore my iPhone 6 plus I'm getting the unknown error code 56.  My phone is now stuck in recovery mode.  Please, please please help!

    Easy. That error means that your phone is jailbroken. You will have to go elswhere to get help.

  • TS3694 i am facing error code 1015 while restoring software 4.2.1 on my iphone 3g. please let me know how to solve this problem/error without losing my important time.

    good evening
    can u help me to solve this problem.

    Is the iPhone jailbroken or was jailbroken?. In the article " http://support.apple.com/kb/TS3694 " it says:
    Errors related to downgrading iOS
    The required resource can't be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go toSettings > General > About and check the version of iOS on the device. If it's newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version isn't supported.
    Error 1015: This error is typically caused by attempts to downgrade the software for an iPhone, iPad, or iPod touch. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version isn't supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you're now trying to restore to an authorized, default state.

  • TS3694 how do i fix error code 1015

    how do i fix error code 1015 my iphone 3g will not start up it come up with connect to itunes sign and when i try to restore it it comes up with error code 1015

    Presumably you read the article from which you posted. The regular guess is that your phone is jailbroken. If so it is not supported here.

  • HT201210 I have an old i phone 3G and do not know the password for it. trying to restore it from itunes but keep getting error code 1015, any help on how to get passed this please?

    I have an old i phone 3G and do not know the password for it. trying to restore it from itunes so my daughter can use it as an ipod but keep getting error code 1015, any help on how to get passed this please?

    Hi ratcat14!
    I have an article that can help you troubleshoot this issue:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
    Thanks for being a part of the Apple Support Communities!
    Cheers,
    Braden

  • TS3694 keep geting error code 1015 when trying to update my iphone 3gs any tips to sort it out

    keep geting error code 1015 when trying to update my iphone 3gs any tips to sort it out

    https://discussions.apple.com/message/19425288#19425288
    https://discussions.apple.com/message/18882000#18882000
    https://discussions.apple.com/message/18526759#18526759
    http://support.apple.com/kb/TS3694?viewlocale=en_US
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go toSettings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    There is not much you can do, sorry 

  • TS3694 what is error code 1015 trying to restore but keeps coming up with this code

    what is error code 1015 trying to restore phone keeps saying in recovery but keeps coming up with this error code help please

    Are you trying to downgrade your iPhone?
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed.   Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    (from iTunes: Specific update-and-restore error messages and advanced troubleshooting)
    If not, try to move or delete the IPSW file and let iTunes download it again.
    Rename, move, or delete the iOS software file (.ipsw)
    iTunes uses "ipsw" files to restore your device. If those  files  are unusable, then try deleting them, renaming them, or moving the file  to a different directory. This will cause  iTunes to  download a new copy of the IPSW.    When a restore issue is specific to a  user, it is likely due to an unusable .ipsw file. If removing the .ipsw file does not resolve a user-specific restore issue, then the issue is caused by other user-specific security software settings or iTunes preferences. Creating a new user  will also cause new .ipsw restore files to be downloaded in the new  user. You can find the ".ipsw" files in these locations:
    Mac OS X
    iPhone
    ~/Library/iTunes/iPhone Software Updates
    iPad
    ~/Library/iTunes/iPad Software Updates
    iPod touch
    ~/Library/iTunes/iPod Software Updates
    Note: The tilde "~" represents your Home directory.
    Windows XP
    iPhone
    C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPhone Software Updates
    iPad
    C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPad Software Updates
    iPod touch
    C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPod Software Updates
    Note: To quickly access the Application Data folder, click Start, and then choose Run. Type %appdata% and click OK.
    Windows 7 and Vista
    iPhone
    C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
    iPad
    C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPad Software Updates
    iPod touch
    C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates
    Note: To quickly access the AppData folder, click Start, and then in the search bar type %appdata% and press the Return key.

  • TS3694 Does anyone know what error code 1015 means?

    Does anyone know what error code 1015 means?

    It usually means the iPhone was hacked, with "jailbroken" being the cutsie term for that.
    http://support.apple.com/kb/TS3694#error1015
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • TS3694 error code 1015?

    How can I restore iphone after firmware update-error code 1015?

    You have a jailbroken phone and can't get help here, try google.

  • How to restore iPhone 3gs with error code 1015 ??

    How to restore iPhone 3gs with error code 1015 ??

    The only advice we can give is to try and put it into DFU mode and restore. If that doesn't fix it, buy a new phone.
    There is a reason that Jailbreaking isn't supported. You have just been kicked in the donkey by it.

  • HT201412 I have geting error code 1015 when try to restore to factory seting iphone 3G. any one know how to solve it on PC

    I have geting error code 1015 when try to restore to factory seting iphone 3G. any one know how to solve it on PC

    Your phone was jailbroken.  That's why you're getting this message.  We cannot discuss jailbroken phones here.  You're on your own.

  • TS3694 error code 1015 for iphone 3g

    I am trying to restore my iphone 3g, but every time I try I get the error code 1015, help!

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

Maybe you are looking for