TS3694 I am getting an error message when updating ITunes on my PC

I am attempting to update my ITunes on my HP PC and repeatedly get an error message - HELP!

What does the error message say? (Precise text, please.)

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    See the second box in Troubleshooting issues with iTunes for Windows updates.
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    Hey SDGardella,
    Thanks for the question. I understand that you are receiving error 499 when attempting to download purchases from the iTunes Store. The following resource outlines this error message:
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    "Error 499"
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    Sricabla please see Error U44M1I210 | Install updates for information on how to resolve error U44M1I210.

  • Error message when updating itunes

    well im trying to update when i get this error message
    http://i76.photobucket.com/albums/j35/liljbird/itunes.jpg?t=1186532623
    can you please help me
    thanks in advance

    Let's try the following procedure with that missing itunes.msi message.
    First, head into your Add/Remove programs and uninstall your QuickTime. If it goes, good. If it doesn't, we'll just attend to it when we attend to iTunes.
    Next, download and install the Windows Installer CleanUp utility. Use it to clear any existing iTunes and/or QuickTime installation configuration information from the PC. (Launch Windows Installer CleanUp, find any iTunes and/or QuickTime entries in the list of programs in CleanUp, select those entries, and click “remove”.)
    Description of the Windows Installer CleanUp Utility
    Next, use the the following document as a guide for manual removal of leftover iTunes and QuickTime program files:
    Removing iTunes and QuickTime for Windows
    Now try another iTunes install. Does it go through properly this time?

  • HT1926 windows error messages when updating itunes - any advice to fix?

    I am running Windows 7 home, but when I try to update my itunes I keep getting an error message # R6034 attempt to C runtime library
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    Thanks
    LadyRick27

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • TS3694 i keep getting an error message when trying to connect to itunes store

    it says "itunes cannot connect to itunes store .An unknown error has occured (-3212)
    make sure your internet connection is active and try again.
    does anyone else have this problem .
    i am using a desktop pc an internet connection is fine on anything else except this?
    help please !!

    Hello buttonbabe,
    I found a couple of articles that might help with the issue you are experiencing with the iTunes Store.
    If you are getting a white screen when accessing the iTunes Store, I recommend reviewing this article:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123
    If you are still not able to access the store, I recommend the following articles:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I Keep getting error messages when updating itunes

    The installer has encountered an unexpected error installing this package. This may indicate a problem with package. The error code is 2349.
    That the error i get when updateing the itunes iv downloaded it like 5 diff times and still the same message what else can i do about it?
    can anyone help me please and thank you for your time

    Although it's a better bet with a 2330 error, I'd try running a chkdsk over your C:\ drive (or whichever drive you've got your program files installed on).
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

  • Why do I get an error message when opening Itunes on both my computers?

    Error message reads "the program can't start because MSVCR80.dll is missing from computer. Try reinstalling thr program...
    The "program" is not given. I assume Itunes, and reinstalled but same message appears. The same issue happens with my laptop as well as desktop.
    fyi, labeled "Windows error 126"

    Hello there, gordyl.
    The following Knowledge Base article addresses the issue you're describing:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Error message when updating itunes tv shows to ipod

    I purchased the orgignal 4 episode pilot of battlestar galactica from itunes. The first 2 episodes transfered to my ipod but i now get an error when it attempts to transfer the next.
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    The second file gave me the same error, but after closing itunes 6 and reopening it was able to transfer. Tried that with the next file and it keeps giving me the same error. Please advise thanks in advance.
    30gb ipod   Windows XP  

    I just noticd after trying to transfer the files again for the 20th or so time that my ipod icon in the tray or list flashes red like it is telling me there is an error. I was able to uplad a video pod cast that i suscribed to this time too. I hope there isnt a problem with the video that i purchased from itunes that will make me rather unhappy.

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