TS3694 I am getting err= -100000 when trying to  download a song

I am getting err= -100000 when trying to download a song

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

Similar Messages

  • I keep getting error 100000 when trying to download songs or transfer from my Iphone??

    I keep getting error 100000 when trying to download songs or transfer from my Iphone??  This has been happening for a month - making me insane? Any ideas?

    Same error # here  https://discussions.apple.com/thread/1688431?start=0&tstart=0
    If you installed the BubbleWrap app, try restoring the iPhone as a new device.
    How to set up your iPhone, iPad, or iPod touch as a new device

  • HT201272 Keep getting error #499 when trying to download a song from an album I purchased that failed to download.  Error message appears when trying to download from iTunes and the cloud. Re-starting the computer did not help.

    I downloaded an album I purhcased a few days ago but one of the album's songs did not download.  I received an error message, #499, for which I can get no explanation or interpretation of what error #499 even is (other than generic terms).  All my efforts to re-start the download have failed.  I've tried several times to download the file to no avail, tried the cloud service to no avail, and re-started the computer to no avail.
    My main intention is to, of course, get the download completed.  My secondary intention is to, hopefully, bring to the attention of Apple - iTunes staff, the grossly inadequate, dare I say cryptic, error message descriptions iTunes displays. 
    I can provide the purchase receipt number if it is required.

    Hey SDGardella,
    Thanks for the question. I understand that you are receiving error 499 when attempting to download purchases from the iTunes Store. The following resource outlines this error message:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    "Error 499"
    This alert occurs due to security software. Follow iTunes for Windows: Troubleshooting security software issues.
    Thanks,
    Matt M.

  • I always get ERR[3] when trying to download a file

    Any time I try to download a file using Firefox, I get the following error: (but not with Internet Explorer or Google Chrome)
    ERR[3]: FreshDownload could not take over the download!
    Click 'Back' button to return to normal mode.
    Can anyone explain this?

    I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not downloading properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • Receiving and err=-36 when trying to download a song purchased on itunes, any suggestion on how to finish the download?

    I keep getting an err=-36 error on a few songs from an albumn I just peurchased on itunes.  Any suggestions on how to finish getting the songs?

    Thanks for the response...
    I thought it might be the AV, but it downloaded about 30 tracks without problem, its only the video that was problematic.
    I've tried again tonight and got a security alert that the firewall was blocking it. So I've disabled the firewall and the intrusion prevention, logged out and logged back in, but it still keeps displaying a -3259 error.
    Unfortunately its a work laptop, so I can't disable the AV as a whole because its locked down, but as I say, I've downloaded music videos in the past without this issue.
    I can't get an iTunes Network Diagnostics report as iTunes shuts down everytime I try to run it.

  • TS1424 I keep getting an "err: 100000" while trying to download the 2nd part of an audiobook (all other 6 parts downloaded normally). What do I do?

    I keep getting an "err: 100000" while trying to download the 2nd part of an audiobook (all other 6 parts downloaded normally). What do I do?

    I'd report the issue to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • I am getting an error when trying to download  the new Game of Thrones shows. The error is err = -61 You do not have the privilege to make changes. (err = -61) you do not have the privilege  to make changes. I have not had this problem before

    I am getting an error when trying to download  the new Game of Thrones shows. The error is err = -61 You do not have the privilege to make changes. (err = -61) you do not have the privilege  to make changes. I have not had this problem before

    Solution:
    Open Disk Utility.
    Select your external hard disk and run a “verify” on it. After a few minutes (depending on the size of your drive), you should be good to go. You don’t need to run a “repair” on it... (at least I didn’t have to). See photo for reference.
    This should fix the permissions issue, because on my Mac running Mountain Lion I was unable to edit the permissions in the get info dialog window even after "unlocking" the drive.

  • I'm on 4.2.1 and keep getting timed out (err=.3259) when trying to download 4.3.3. I have tried disabling the firewall and antivirus but still no luck. Any ideas?

    I'm on 4.2.1 and keep getting timed out (err=.3259) when trying to download 4.3.3. I have tried disabling the firewall and antivirus but still no luck. Any ideas?

    I had the same problem! I don't know what caused it, possibly slow Internet but I suppose my antivirus or other software could have affected it. Maybe it's an iTunes problem.
    After restarting the download at least 5 times in iTunes after it timed out, I found this website. I didn't know this before, but you can download the update in your browser and then apply it to your iPhone in iTunes once it finishes. I used Firefox 4 and it downloaded without timing out once. All you have to do is hold down Shift and then click on Update in iTunes and it will prompt you to select the update that you downloaded and it will apply it.
    Try this and let me know how it works!

  • I have switched offices and computer. may I still access my old tunes? next, I get an error when trying to download Itunes to my new compuet: c:\DocumentsandSettings\aabugattas\desktop\itunessetup.exe is not a valid Win32 application  How can i download i

    I have switched offices and computer. may I still access my old tunes? next, I get an error when trying to download Itunes to my new compuet: c:\DocumentsandSettings\aabugattas\desktop\itunessetup.exe is not a valid Win32 application  How can i download it?

    In the course of your troubleshooting to date have you worked through the following document?
    iTunes: Windows reports that "iTunesSetup.exe is not a valid Win32 application"

  • TS3274 I keep getting an error when trying to download a tv series right on my iPad from the iTunes store. I am able to download on my laptop then synchronize but it's a hassle specially if my laptop is not with me. All other Apps seem to be working fine.

    I keep getting an error when trying to download a tv series right on my iPad from the iTunes store. I am able to download on my laptop then synchronize but it's a hassle specially if my laptop is not with me. All other Apps seem to be working fine. Help!

    If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
    The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
    Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

  • I keep getting unknown error when trying to download apps

    Does anyone know why I keep getting unknown error when trying to download apps?

    does it says anything else than unknow error?
    try going to settings>store, click on apple id and then sign out. Restart iphone and sign back in and try downloading again

  • I am getting an error when trying to download new iTunes software to new Windows 7 computer.

    I am getting an error when trying to download iTunes to a new Lenovo laptop with Windows 7.  Says... An error occurred during the installation of assembly 'Microsoft.VC80.CRT,type="win32",version="8.0.50727.6195",publicKeyToken="1fc8b 3b9a1e18e3b",processorArchitecture="86".  HRESULT:0x80070BC9
    Please help if anyone knows how to fix or bypass this problem.

    These ones are tricky. But the following instructions are worth a try.
    First do a complete uninstall of iTunes and related components (but don't reinstall just yet), as per the following document:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    a. Launch regedit (Start >> Search Programs and Files >> type Regedit and open the regedit that comes up.)
    b. Access the following Location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData \S-1-5-18\Components
    c. Perform the following actions
    i. Right Click on Components Folder
    ii. Select Permissions
    iii. Select Full Control and Read Permissions options
    iv. Select Advanced Button
    v. Select Owner Tab
    vi. Select to Change Owner to the Administrators
    vii. Check the option “Replace owner on subcontainers and objects”
    viii. Select OK when prompted that it may not change all.
    ix. Select Apply
    x. Select Apply again
    xi. Exit the Registry Editor
    Now try reinstalling iTunes again. Does it go in properly this time?

  • Keep getting error 45054 when trying to download my purchases from cloud.

    I keep getting error 45054 when trying to download my purchases from cloud.

    Follow the instructions in this support article.

  • HT1390 Im getting error -50 when trying to download a film? Any idea how to fix this?

    Im getting error -50 when trying to download a film? Any idea how to fix this?

    Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • HT5731 Have 55GB available, but get error message when trying to download movie to add storage

    Have 55GB available, but get error message when trying to download movie to add storage

    Go to Settings>General>Usage>Storage. Let all of the apps load in the window. You can see how much storage you have used and how much you have left. You will need about twice the size of the download of free storage in order to be able to download the movie. Also, the iOS will not let you use every bit of available storage on the device.
    You can delete content in there if needed, but if you sync with iTunes it's a good idea to transfer purchased into iTunes and backup your iPad before you delete content. If you use iCloud only, backup with iCloud before you delete any content.
    How to transfer purchases into your iTunes library
    http://support.apple.com/kb/HT1848
    How to backup and restore from a backup
    http://support.apple.com/kb/HT1766

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