TS3694 I am trying to rest my iphone 3g but it is stuck in the connect to itunes mode  and keep telling me that there was an error # 1015

I have an iphone 3g that is stuck in connect to itunes mode it keeps coming up with error messege #1015 everytime i try to restore it

Generally a sign that the iPhone was jailbroken or modified to work with
other than the original wireless provider. Terms of Service for this forum
prohibit discussion of jailbroken iPhones.
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Similar Messages

  • My iphone 3g is stuck on the connect to itunes mode and it wont show up on itunes. itunes hasnt even detected it on recovery mode. what do i do i really need my phone.. please help

    my iphone 3g is stuck on the connect to itunes mode and it wont show up on itunes. itunes hasnt even detected it on recovery mode. what do i do i really need my phone.. please help

    Please stop altering the fonts, it makes reading postings extremely difficult.  If help is desired, making postings difficult to read is not the way to get help.
    Put the device in DFU mode (google it), then restore.

  • Trying to update my iPhoneWhile  4 to iOs6 it froze on the connect to itunes screen and i needed to do a restore. But it restored my phone to january 2011 even though i just backed my phone up 2 weeks ago.

    While trying to update my iPhone 4 to iOs6 it froze on the connect to itunes screen and i needed to do a restore. But it restored my phone to january 2011 even though i just backed my phone to my laptop up 2 weeks ago. I still have all my contacts but i lost a lot of apps and text messages. Is there any way to make it restore to my most recent back up?

    I tried powering down and re-starting the iPhone (as suggested at http://support.apple.com/kb/TS1275). This seems to have cleared the "...not connected to the Internet" problem, and iOS 6.1 is now in the process of downloading.
    Thanks very much for your feedback.

  • My Iphone is stuck at the "connect to Itunes" screen and in Itunes itself it only shows a blank screen.

    While fully restoring my Iphone it is stuck at the "connect to Itunes" screen and in Itunes itself it only shows a blank screen.
    I already tried different computers and tried a DFU firmware restore. My iphone is not jailbroken or some.
    It does just have a new screen due the fact it was broken.
    Sometimes Itunes says my iphone is damaged, sometimes it only shows a blank screen.
    But whatever I do, I cant go around the "connect to Itunes" screen.
    Anyone any suggestions? please help.

    Did you find a solution?
    My touch is doing the same thing.

  • I have an iPhone 3g 8GB model. Stuck on the 'connect to iTunes' screen after update of 4.2 iOS. Solutions please?

    I did the 4.2 update on my iPhone 3g. But after downloading and updating it, the phone is now stuck on the 'connect to iTunes' screen and does not move further. Tried the recovery mode operation also, but everytime in the end, it hangs at the end and shows the ''We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later.' I tried all the usual suggestions of updating iTunes version and updating the Windows updates, but no luck. Even uninstalled the anti-virus. Please help.

    It is restored now.  Thanks for the comment about disabling firewalls - we did that and tried again and it worked.

  • Ipod touch 4g wont connect to itunes or come out of recovery mode, its just stuck on the connect to itunes screen and will not come out, i tried doing a restore but something happened and now it wont finish or do anything else please help

    ipod touch 4g wont connect to itunes or come out of recovery mode, its just stuck on the connect to itunes screen and will not come out, i tried doing a restore but something happened and now it wont finish or do anything else please help and my itunes will not see that its connected. i also tried going though control panel and restarting the service and nothing happens. also i tried redoing the driver but its saying it cannot find any drivers for it

    lol ok nvm i fixed it

  • Since i got the new Iphone 4s it constantly drops calls. Apple have replaced the phone with another new iphone 4s but i am still having the same problem. I have checked with vodapohe that there is no issue from there end, given a new sim, still drops out

    Since i got the new Iphone 4s it constantly drops calls. Apple have replaced the phone with another new iphone 4s but i am still having the same problem. I have checked with vodapohe that there is no issue from there end, given a new sim, still drops out

    Have a look at this it might help
    http://support.apple.com/kb/TS4148

  • While restoring iphone 4 8gb it is stuck at the connect to itunes via usb screen

    While restoring iphone 4 8gb it is stuck at the connect to itunes via usb screen

    Hi tanuj178,
    If you had an issue while restoring your iPhone and are now seeing an icon instructing you to connect to iTunes, you may find the following article helpful:
    Apple Support: If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Regards,
    - Brenden

  • So I was updating my boyfriend's iPAD and while updating it stopped and gave me a typical error message but with error 4013. It worked fine before and is now stuck in the "connect to itunes mode" recovery mode. I have tried updating and no luck. I have ev

    So I was updating  iPAD and while updating it stopped and gave me a typical error message but with error 4013. It worked fine before and is now stuck in the "connect to itunes mode" recovery mode. I have tried updating and no luck. I have even tried updating in DFU mode and no luck. Anyone git any solutions

    Are you following these instructions?
    Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    Continue holding the Home button until you see the Connect to iTunes screen.
    iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

  • I did a reset on my iphone 4 now it's stuck on the connect to itunes screen.. I've tried EVERYTHING. please HELP!!!

    I did a reset on my iphone 4.. now it's stuck on the connect to itunes screen.. I have tried EVERY troubleshooting thing on the apple site. I've reinstalled to a later date of itunes. I've rebooted.. please HELP!! iTunes stopped recognising my iPhone after I undated hence the reverte back to an older iTunes version. My phone's cord is fine it will charge in the wall on the dock as well iTunes just isn't recognising it?!?!

    iTunes will also NOT recognize my iPod Touch.. I've reinstalled iTunes several times on all THREE of my computers to the same result.. I'm going insane.. The newest iTunes has made it a real hassle!! Before I updated my iTunes both connected just FINE!! Now neither my computers (3 of them) or iTunes will recognize the iphone4, or the iPod Touch. The threads that people are posting to go back to the SAME 6 troubleshooting steps aren't really helping. ANYONE else had the same problem but was able to resolve?? A little desperate here!! HELP!!

  • HT1212 got an ipod from a friend and tryed to start it up and it is stuck in the connect to itunes screen and it will not pop up on itunes all in all it says i have to enter my password but i cant because its in the connet to itunes screen. help please!!!

    i got an ipod from a friend and i tryed to start it up and it is stuck on the connect to itunes screen, it wont even pop up on itunes it says i have to put in my password to continue but i cant because it is stuck please help me!!!!!!!

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • IPhone 4 is stuck on the connect to iTunes screen and won't activate?

    My friend wanted me to back up his iPhone 4 but when he brought it over it seemed like it was in recovery mode and it is stuck on the connect to iTunes screen. He never connected the iphone 4 to iTunes before this and I know he didn't tamper with it. When I try to sync the iPhone 4 with iTunes it accepts the iPhone but I keep getting a message that says that " the iPhone cannot be activated and may be damaged & to bring it in to the nearest Apple Store" this makes no scense cause the phone has not been tampered with at all & it seems that everything on the start up menu is working fine, the touch screen, voice prompts, the volume up/down, vibrate, home and sleep/power buttons are all operating properly? The only thing is that he hasn't payed his bill and AT&T shut his service off, but I don't think that this would cause the phone to go into recovery mode. What does cause the iphone-4 to go into recovery mode and why would I even have to activate the iPhone-4 if it was already set up? If this has happend to anyone else or if anyone can help me out on this one, I would appreciate it even if the answer ends up being that he needs to take his iphone-4 into the Apple Store or AT&T because the iphone-4 is under 6 months old and like I said has no physical damage at all? Help anyone???

    well I only have a 3gs so I'm not all up on the current but the way I see it you have a few option's depending on the route you want to take,
    If you don't mind loosing what's on the phone (if you want to try save info try 2 before 1)
    1. (Best Chance) put the iphone into DFU mode, (1. turn off iphone while plugged into computer, then hold the sleep button count to three 2. then hold the home button whiile still holding the sleep button, count to 10 3. release the sleep button but keep home button,) then itune should detect the phone and offer to restore it, this should restore it
    1b.  I would repeat above with a active SIM card, doesn't make a difference where I live but you never know
    1c.  I wouold try On difference Computer (rule out bad download, currupt driver's etc etc
    If you want to try save the information then I would say you are doing some of this at your own risk as I'm not sure about apple rules regarding these, the steps should all be legal but might void your warrently so be warned!
    2. Download a utility call Tinyumbrella ( http://thefirmwareumbrella.blogspot.com/ ) and have you phone connected and run the program, on the left should be a list of connected devices (make sure itunes is closed) click on the device connected and on the right click exit recovery, hopefully your device will reboot normally, (there's also an fix recovery option but I've never used that)
    2b this option is to jailbreak your phone as that "hacktivates" your phone if using this option and it works I suggest a FULL backup then follow option 1 above, download a program call Redsn0w ( http://blog.iphone-dev.org/tagged/redsn0w ) and follow the instructions that come with it, again if this works I suggest a full backup then follow option 1 about even if you do wish to stay "jailbroken"
    this advice is just some idea's as you have given no information on what happen or firmware involved current mood of phone ^^ I can only hazard a guess at the problem< if after these steps is doesn't work i suggest trying to bring it back and get someone professional to look at it
    Message was edited by: Nightweb
    Something happened to post

  • My Ipad is stuck on the connect to itunes screen and I cannot get it to work even when I connect to itunes. I have tried switching it off and plugging it in while the home button and on button are switched but nothing works.  Please help me.

    My Ipad is stuck on the connect to iTunes screen, I have tried plugging into iTunes but it makes the necessary noise but the computer does not recognise it and nothing alters on the Ipad screen. Have tried various computers and leads and it still does not work.  Have also tried the switching off, plugging in to computer and turning on again using the on button and then the home button but nothing works.  This happened while I was downloading software update.   Please help me.

    I suggested several things to GeekyNerdGirl in her first post here. Take a look.
    My iPad is in what seems like permanent restore mode after iOS 7.2 update?
    It can take more than a few attempts before Recovery Mode will work and you have to follow the steps exactly. DFU mode is even harder to perform correctly beside of the 10 second hold. Don't stop trying. Eventually one of these methods could work for you.

  • HT1688 my phone got the computer looking screen that said, "Panic, we are just hanging here"  I tried to reset it, but it just goes to the "connect to iTunes" screen and sticks there.  It finally con to restore, now gives message 1611 "iPhone could not b

    Just after updating Draw with Friends, my iPhone got the "Panic, just haning here" message.  I tried to reset it and it got stuck on the screen with the usb connect to iTunes.  When I connected to iTunes on my Mac, it kept giving an error message that the phone connected could not be restored because it was in recovery mode, recover then connect.  The phone wouldn't recover... I finally got it to connect to iTunes by holding down the home and power buttons, connecting to computer and then let the power button off as soon as the apple appeared.  It took all night to download the restore for the phone, then when I hit the restore iPhone button, it gets half way done and gives the message" The iPhone could not be restored. An unknown error occurred (14).

    Read here > http://support.apple.com/kb/TS3694

  • HT4623 Tied to update to new Apple iphone 5s using window 7. The phone is stuck in the connect to Itune mode cant get out

    Tried to update my iphone 5 to new apple sofware, using window 7 operation system phone is stuck in connect to Itunes. Cant get out or use my iphone

    Hello erwerw
    Check out the first article to force a restore on your iPhone to get it back up and running again. If you get an error code check it against the second article for further troubleshooting.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Regards,
    -Norm G.

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