TS3694 i am trying to update my iphone 4 from version 4.3.3 to version 6.1.3. it stops at "unknown error #3194". please help me. what do i need to do now?
please help me update my iphone 4 from version 4.3.3 to version 6.x.x. i am having problems completing the update. it stops and says "unknown error # 3194".
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Similar Messages
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please help me to get rid of error 12, i can't restore my iPhone
Okay i got the solution.Just reinstall the itunes again and the problem will be solved.
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I have tried to update my iPhone 4 many times (from iOS 5.1 to latest version), but everytime it fails and says that it cannot be updated. unknown error (3194). please help.
<E-mail Edited by Host>You might try reading the entire help document you linked from:
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
I'm trying to update my Iphone Software to the the new IOS 7 but it says there as an uknown error (6). Can someone please help me? Thanks
http://support.apple.com/kb/TS3694
Check the section on
Errors related to third-party security software -
TS3694 somebody help me restoring my iphone4s i got An unknown error(3194)please help me guys thanks
Somebody help me restoring my iphone4s i got An unknown error(3194) while restoring it!!please help me guys thanks
EIther way there is nothing wrong to try to fix it since Apple does not support it anyway
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I'm trying to update my iphone 3GS to the 4.3.4 version and I am getting the error message "This version of itunes (version 9.1.1) is the current version. How do I update my PHONE and why is an itunes update being confused for my iphone?
You need iTunes 10.0 or greater to update your phone...iTunes isn't confused at all. If you're on a Mac, you'll need OS X 10.5.8 or greater to update iTunes to 10.0 or greater.
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After i updated my iphone 4s from 8.1.2 to 8.1.3 problem occurred.i cant restore and update my phone?saying that iphone could not be restored,an unknown error ocuurred.please help me?
Thanks for the update and clarification. In researching the issue it seems that the 2003 error code may have something to do with the USB connection. I would use this section of one of the above articles:
Get help with iOS update and restore errors
If the USB connection between your device and computer is interrupted, you might not be able to update or restore.
To narrow down the issue, you can try different equipment:
Use the USB cable that came with your device, or a different Apple USB cable.
Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
Try a different computer.
Solve other issues with the USB connection, then with your security software.
If you still see the error message, check for hardware issues by following the next section.
Check for hardware issues
Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Make sure that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support. -
Hi! I've tried to downgrade my iPhone from iOS6 to iOS5. However, it did not work and I also cannot turn on my device. What should I do?
It is iPhone4. I used RedSnow to downgrade. Unfortunately, it is not success and it make my iPhone death.
If you guys have any advice, please kindly let me know.
Thank you in advance for every answerSorry, the terms of use here prohibit any help. You'll have to go elsewhere.
Good luck. -
It is now in DFU mode. It doesnt let me fix it When I restore it, it says error 3194.Please Help me!
Go elsewhere. JB voids the Apple warranty and means you will get no support from Apple, including from this Apple forum.
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I keep getting the error 306 cannot connect to the iTunes Network when downloading songs on iTunes. I've tried all the troubleshooting steps from the forums and my technical issues are still unresolved. I have Windows 7. Please help!!
iTunes Store loads partially or returns "Error 306" or "Error 10054"
Proxies, parental control settings and software, security or filtering software, or a bad iTunes Store cache can cause this.
To address proxies, Remove Internet Options proxy settings ( http://support.apple.com/kb/TS1490 ) and connect to the Internet without a proxy.
To reset iTunes Store cache:
In iTunes, choose iTunes > Preferences (Mac) or Edit > Preferences (PC).
Click the Advanced tab.
Click the "Reset cache" button.
Click OK and see if the issue is resolved.
Adjust Parental Controls in iTunes:
Open iTunes.
Access iTunes preferences:
On a Mac: From the iTunes menu, choose Preferences.
On a Windows PC: From the Edit menu, choose Preferences.
Click the Parental Controls tab.
Remove restrictions on Parental Controls.
For more information on parental controls or content filtering software, see iTunes 10.5 for Windows: May see performance issues and blank iTunes Store.
http://support.apple.com/kb/TS4123?viewlocale=en_US -
Hi
just tried to update my iphone 4s and it has failed to restore settings. comes up with error code 36.have tried all suggestions in help but to no avail. any help would be appreciated
johnif you have tried ALL suggestions then your phone is obviously broken beyond reparing by user
but if you might not have then you can try reading these
https://discussions.apple.com/message/21571280#21571280
http://www.techisky.com/how-to/easy-fix-iphone-in-recovery-mode-upgrading-to-ios -6-2.html
more
restore iphone error 36 -
I'm trying to update my iphone 4 but i keep on getting an error message - 43 saying that if I continue all content on the phone will be lost. Can somebody please help me.
Thanks KristyIs your iPhone 4 GSM type or CDMA ?
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I'm trying to update my iphone 3g with software version from 2.2.1 (5H11) to 2.2.1 and an unknown error occurred (-1)
eepereira wrote:
an unknown error occurred (-1)
That Error message is indicative of a Hardware issue. The Device may need Service. Take it in for evaluation. -
i was trying to update my iphone 5 but it got stuck on itune screen. whenever i try to restore it says error (1669) what can i do. please help
Try these troubleshooting steps.
If that Article did not resolve it... then perhaps a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required..
Be sure to make an appointment first...
Note:
That error message may be indicative of the Device being Hacked / jailbroken.... If this is the case then you are on your own.
Unauthorized modification of iOS...
http://support.apple.com/kb/HT3743 -
i am trying to update my iphone 4 from ios 5 to ios 6 but i got error 6 anyone had same problem?
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
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