TS3694 i cant restore my ipod i only keep getting the error 3194 ... can someone help me please

please help me

Check USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you checked your connections and are still seeing the error message, check for hardware issues.

Similar Messages

  • I cannot restore my Iphone 4, I keep getting the error code 1611, please help and the Iphone keeps displaying the "Plug-In Itunes Symbol!??

    I cannot restore my Iphone 4, I keep getting the error code 1611, please help and the Iphone keeps displaying the "Plug-In Itunes Symbol!??

    http://tinyurl.com/nyj36v

  • TS3694 i am trying to restore my iphone4 but i keep getting an error 3194 message, what do i need to do?

    My phone crashed during a software update and when i try to restore it on the itunes site, i keep getting an error 3194 message. It is an iphone4, what can i do?

    This usually means you previously used an iPhone hacking utility such as tinyumbrella which altered your computer hosts file, blocking access to the Apple server, gs.apple.com:
    Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • I try to Restore My Ipod and I keep getting the warning: Can't lock Ipod

    Yeah Ive Been trying to Restore my Ipod a Bunch of times but It never works. And my Ipod has 3 gigs of space used but no songs on it and i tried changing it to /K drive and that still didnt fix the problem. And everytime i put the ipod on itunes it says it is corrupt and i should run the restore option. But then it never works. Please Help Somebody

    hiya!
    let's give this document a try with the "can't lock" message:
    How to troubleshoot "Cannot lock iPod" error message
    love, b

  • The volume bar on my iPod touch 4g keeps disappearing on re-appearing, can someone help me?

    The volume bar keeps disappearing and re-appearing, when it disappears and cant listen to music or videos, even when i plug in my headphones, if the volume bar disapears it eont re-appear, it disappears and re-appears by it-self.

    Have you tried the standard fixes:
    - Reset:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    Restore the iPod from backup
    - Restore the iPod to factory defaults.new iPod.

  • When I try to update my ipod touch from 4.2.1 I get an error 1604 can someone help?

    I had previously installed ios5 to see it and then downgraded my ipod back and now I can't upgrade.

    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    Restore and wait for error 1604.
    When prompted, click OK.
    Close and reopen iTunes while iPhone remains connected.
    iPhone should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    Above from:
    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    Restore and wait for error 1604.
    When prompted, click OK.
    Close and reopen iTunes while iPhone remains connected.
    iPhone should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    Above from:
    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    Restore and wait for error 1604.
    When prompted, click OK.
    Close and reopen iTunes while iPhone remains connected.
    iPhone should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    Above from:
    http://support.apple.com/kb/TS3694
    Also, look at the article for stuff about the hosts file since you may have to get that back to normal since downgrading usually requires changing the hosts file.

  • When i try to update my ipod touch 4g it comes up error 3194 can anyone help ?, when i try to update my ipod touch 4g it comes up error 3194 can anyone help ?

    can any 1 help if so thanks for your help

    If your device has been modified, this will not necessarily work...
    Unable to Update or Restore
    http://support.apple.com/kb/HT1808

  • My iphone went into the spinning wheel of death and I can't ev because of "error 3194" can someone help, thanksn restore

    Please help!!!!

    What BDAqua said. Get those crummy fonts you added off the drive. At least one of them must be so bad that's it's corrupting RAM every time the system tries to load it.
    A Safe Mode boot removes the user cache files of the account you log into in Safe Mode, and clears Font Book's database. Normally, that would allow you to restart normally since Font Book's database is not rebuilt until you launch Font Book. That you can't even get that far means you have some really BAD fonts.
    Boot into Safe Mode again. Make a new folder on the desktop and move all of the fonts you added out of the /Library/Fonts/ folded, or the Fonts folder of your user account. Whichever one you put them in.
    Now you should be able to startup normally.

  • Im trying to restore my iphone 4 and i keep getting the error messase 3014 and now all my phone has on it is the connected to itunes picture please HELP

    im trying to restore my iphone but i keep getting the error 3014 and im at a loss at what to do

    1. Connect your iPhone to the computer and start iTunes.
    2. Turn off your iPhone by holding down the Sleep button and slide to power off.
    3. Press and hold down the Sleep button and Home button simultaneously.
    4. After 10 seconds release the Sleep button but continue to hold the Home button down.
    5. iTunes will pop up a window that says it has "detected an iPhone in recovery mode."
    Your device is now in DFU mode and can be restored using iTunes. The iPhone screen will remain black until iTunes restores the iPhone.

  • HT201210 I cant use my iphone because I'm getting the error message that I must connect to Itunes and when I do it says the only option I have is to restore my phone.

    I cant use my iphone because I'm getting the error message that I must connect to Itunes and when I do it says the only option I have is to restore my phone.

    Try using RecBoot or TinyUmbrella to kick it out of Recovery mode.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • Can not update or restore my ipod touch, keep getting the error message 13019

    can not update or restore my ipod touch, keep getting the error message 13019

    Start here:
    iTunes: Error 13019 during sync

  • TS3694 Keep getting the error code 3194 and everything is up to date on my computer. Can not restore or update. What should I do? Im trying to get to iOS 6

    I have been trying to update to iOS 6, I have updated my iTunes, as well as my OS on my Windows 7. I have an iPhone 4s but I keep getting the code 3194, I have no clue what it is, but it is very annoying. Does anyone have any suggestions? What should I do?

    From this article: http://support.apple.com/kb/TS3694
    Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • TS3694 i can't restore my iphone 4..keep error 3194 can anyone help me out?

    i can't restore my iphone 4..keep error 3194 can anyone help me out?

    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore.
    If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore.
    If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above.
    If the issue persists, it may be related to conflicting security software.
    From Here  >  http://support.apple.com/kb/TS3694

  • I have iOS 7. When I go to the itunes store on my ipod touch it gives me a blank screen with nothing on it. I restarted my ipod touch and it didn't work. Can someone help me with this?

    I have iOS 7. When I go to the itunes store on my ipod touch it gives me a blank screen with nothing on it. I restarted my ipod touch and it didn't work. Can someone help me with this?

    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Go to Settings>iTunes and App stores and sign out and sign back in
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.      

  • I need to update my Touch version 4.3.3, but I keep getting the error message "The iPod software update server could not be contacted".

    I need to updatw my Touch version 4.3.3, but keep getting the error message "The software update server could not be contacted".  It tells me to check the network settings but it looks like everything is ok.  What might I be missing?

    You need to be connected to iTunes on your computer which in turn needs to have an active Internet connection.
    See the chart below to determine whether you can upgrade your device and what you can upgrade to.
    IPhone, iPod Touch, and iPad iOS Compatibility Chart
         Device                                       iOS Verson
    iPhone 1                                      iOS 3.1.3
    iPhone 3G                                   iOS 4.2.1
    iPhone 3GS                                 iOS 6.1
    iPhone 4                                      iOS 6.1
    iPhone 4S                                    iOS 6.1
    iPhone 5                                      iOS 6.1
    iPod Touch 1                               iOS 3.1.3
    iPod Touch 2                               iOS 4.2.1
    iPod Touch 3                               iOS 5.1.1
    iPod Touch 4                               iOS 6.1
    iPod Touch 5                               iOS 6.1
    iPad 1                                          iOS 5.1.1
    iPad 2                                          iOS 6.1
    iPad 3                                          iOS 6.1
    iPad 4                                          iOS 6.1
    iPad Mini                                     iOS 6.1
    Select the method most appropriate for your situation.
    Upgrading iOS
       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
         a. Updating Your iOS to Version 6.0.x from iOS 5
              Tap Settings > General > Software Update
         If an update is available there will be an active Update button. If you are current,
         then you will see a gray screen with a message saying your are up to date.
         b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
         c. Resolving update problems
            1. iOS - Unable to update or restore
            2. iOS- Resolving update and restore alert messages

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