TS3694 i get an error code 9006, what shall i do to resolve this issue? I am trying to reset my iphone 5 to factory settings

I used a password for restriction on my IPHONE 5 and now I cannot remember it, what shall I do to over come that?

http://support.apple.com/kb/TS3694#error9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.
If you don't remember your iPhone's Restrictions passcode, you must restore the iPhone with iTunes as a new iPhone or not from the iPhone's backup.

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