TS3694 I have an Iphone 3G and trying to sync: Getting error code OxE8004002
I have an Iphone 3G and trying to sync: Getting error code OxE8004002 . Please provide info on how to resolve.
The iPhone 3G cannot be updated beyond iOS 4.2.1.
Similar Messages
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I am using win vista and have installed itunes for my ipod shuffle four years back. now I have purchased iphone 4, and trying to reinstall itunes after uninstalling my earlier itunes i always get a message that error in installation. kindly help
You might find this article helpful: http://support.apple.com/kb/TS3694
It has the error range of 3000's which states
Errors 3000-3999 (3002, 3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, an old version of iTunes is installed, an entry in your hosts file redirecting requests to gs.apple.com (see error 1004 above), or because of your Internet proxy settings. If you are using a proxy, try without using one or with a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues. Error 3014 may indicate that you need to free up more disk space on the computer before trying to restore again. Error 3194 most likely indicates you do not have the latest version of iTunes installed Update to the latest version of iTunes. -
I have an iphone 4 and trying to upgrade ios 6, downloaded the version and when trying to install get an error that i need internet, i have internet of course... please help...
C Mawle wrote:
Thanks. I have followed all the instructions as recommended and nothing has worked so it looks like the restore/update may have been interrupted - would loss of internet connection do this?
Yes it would, possibly even brick it.
Have successfully connected my ipod nano with iTunes so looks like the device driver is working.
Can I use my ipod nano USB connector to check?
It is not much help to you, since the device that you need still not recognized.
Anyway looks like I may have to swallow the loss of data. Have set-up a call for tomorrow with Apple support so will wait until after this before doing the factory restore!
Good luck, but if you expect miracle from that call good luck again. -
what does it mean when I have my iphone plugged in trying to sync it and just when it gets to step 7, something pops up that says "attempting to copy the disk 'TI10653500D' failed. The device is not connected"
Have you tried a different cable?
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I have an iPhone 3GS and I can't get it to pair with my iPad 3rd Gen neither will discover the other any suggestions
An iPad and iPhone cannot connect via Bluetooth unless you are trying to use a Personal Hotspot feature on your iPhone or have one of the few third-party apps that allow limited file transfer or device-to-device gaming. Unless you're attempting one of these, then any previous "pairing" was probably illusory. If you are trying to use such a thing, tell us which one and someone may be able to provide suggestions.
Regards. -
I have an iphone 4 and I can't get cloud or ios 5 even when i download all updates
I have an iphone 4 and I can't get cloud or ios 5 even when I connect my iphone to the computer and download all updates. Can someone help?
Are these SMS messages or iMessage type messages (the recipient has to use an iOS phone)? It sounds like you are trying to send an iMessage and the receipient's phone or current setup is not on.
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I have an iPhone 4S and when I sync it, the "purchased" and "recently added" playlists do not show up on my phone. For some reason I can't get all the playlists I have set up in iTunes to show up on my phone.
Hi HipstaTrinty,
Welcome to the Support Communities!
The article below may be able to help you with this. Click on the link to see more details and screenshots.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers,
- Judy -
I have the iPhone 4, and yesterday I synced my photos onto iTunes, but now I have albums on my phone that cannot be deleted, and there is not an option to delete the items in the albums individually... How do I get rid of these unwanted albums? Using Windows 7.
If you used iTunes to get the photos on the phone, then use the same iTunes and uncheck the music you don't want and do another sync.
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I just bought an iPhone 5, and tried to sync it to my iTunes account but when connected it says: “...cannot be used because it requires iTunes version 10.7 or later.” However when I try to get iTunes to update it says: “This version of iTunes (10.6.3) is the current version.” Can anyone help?
filterc-r wrote:
Thanks for your reply. My Mac is running 10.5.8: it's 4 years old. When I try to update the OS software, I'm told there are none available.
Be careful - there's a difference between update and upgrade. Your machine is saying there are no updates available, meaning no later versions of OS X 10.5 (Leopard). However, you can very likely upgrade - at least to OS X 10.6 (Snow Leopard), and possibly then to OS X 10.8 (Mountain Lion).
Updates are free, but upgrades cost a bit. That's the dirference. -
I have an iphone 5s and it is synced to itunes and works fine. previously I have downloaded audiobooks to my wifes 6th gen nano using this account - now I tunes does not recognize the device and also it seems that it is not being read by the computer?
Hey Stan1958,
Thanks for the question. I understand you are experiencing issues with your iPod nano and iTunes. Based on your symptoms, you may find the following resources helpful in resolving this issue:
Windows
iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
iTunes reports that "iTunes cannot recognize this iPod at this time"
Thanks,
Matt M. -
I have an Iphone 5S and used to sync it to my computer in the past without any problem, but now I can't, and appears the message "usb device not recognized", and the cable is good and so the USB port. Do you have any idea what's the problem?
Try leaving it plugged in and then restart the computer.
If you are on Windows this link may help but it is a bit old.
http://www.technologynext.org/error-usb-device-not-recognized-how-to-fix/ -
I have an iphone 4 and I can't get the blue tooth to work in my 2009 Nissan 370z. Any suggestions?
I have an Iphone 4 and I can't get the bluetooth to work in my 2009 Nissan 370z. Any suggestions? Thank you
Was your airport express purchased recently?
Was it new or used?
Has it been set to extend an existing network?
You can always try resetting the airport express by unplugging it and pressing the little button on the underside with a stretched out paperclip for roughly 30-45 seconds then try plugging it in again.
Once you've reset the airport express, you'll want to walk through the setup process from a Mac or Windows computer using Apple's Airport Setup Utility.
For OS X
http://support.apple.com/downloads/AirPort_Utility_5_4_1
For Windows
http://support.apple.com/kb/DL840 -
I have an iPhone 3GS and need to sync to computer. It is cabled to computer but not communicating.
I have an iPhone 3GS and need to sync to computer. It is cabled to computer but not communicating. Computer OS is Windows XP. How do I get computer to recognize phone? How to get iTunes to sync?
Hello fgjh,
Thanks for using Apple Support Communities.
If the iPhone is not in iTunes, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Have a nice day,
Mario -
I have an iPhone 4 and I can only get the audio in AirPlay/mirroring but no video! Please help!
ktrow,
We are going to get you up and running with all picture text messages. Have you ever been able to receive picture messages in a group text before? Can ou please check some settings for me. Let's go into Settings, Messages, and is MMS Messaging swich green? How about the Group Messaging switch? If they are green, go ahead and switch those off for a few seconds and then turn them back on. Then re-try the picture message. One last thing, you can also try to reset the network settings. Settings, General, Reset, Reset Network Settings. Please keep us posted.
KevinR_VZW
Please follow us on Twitter @VZWSupport -
HT5569 I have a IPhone 4S and I don't get 4g why is that?
I have a IPhone 4S and I don't get 4g it only has 3G.
What carrier are you with?
The iPhone 4s does not have LTE capability.
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