TS3694 I have issues loading new version of iTunes. It fails upon locating iTunes64.msi. I enter the correct location and it still won't update. Have attempted to manually delete the old program without success.

Also, iTunes cannot access the store anymore.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
http://majorgeeks.com/download.php?det=4459
Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

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I just went to open itunes, and it says 'unable to read itunes.itl because it was created by a newer version of itunes'. I googled it, someone said to change the 'itl' to 'old', so I did. I was then able to open itunes, but there was no music in there.

I just tried to open itunes on my Macbook, and it says, "the file ituneslibrary.itl cannot be read because it was created by a newer version of itunes. I googled it, and someone suggested to change 'itl' to 'old', which I did. I was then able to open itunes, but nothing was there of my library. Have I lost my entire itunes library? Please say it ain't so ...

Hi,
By changing itl to old you made iTunes create a new blank library.
You may be able to use a previous iTunes library which are created when you update itunes. Therefore delete the current itl file, go to previous iTunes library folder, select the one that is most recent one before you made updates to iTunes. Move this to replace the one you moved to trash. Rename to iTunes library.itl then open iTunes.
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I cannot open my itunes. I keep getting a message saying "The file 'i Tunes Library.itl' cannot be read because it was created by a newer version of iTunes"? Anybody else had this problem since downloading the latest version and how to sort it?

Anybody any ideas?

Never mind sorted it out lol. Somebody did a system restore of a week or so. I had done the update during that time and it was lost. Just redownloaded itunes from the internet and its working fine now.

Have Vista, loaded new version of iTunesn now have DEP issue and iTunes wont load. Is there a way to download on old compatable 9.0 version or is there a Dep fix

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Trouble installing new version of ITUNE

I am having trouble installing the new version of itunes. When i intall it it shows up the following error: The Feature you are trying to use is on a network resource that is unavailble. Clicke OK to try again or entre an alternate path to a folder containing the installation package iTunes64.msi in the box below.
Can anyone please help me? I have tried to unstall the old version as well but it wont let me as it stops at the same error message.
Many Thanks

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

The new version of itunes has conflited with my cd/dvd drive

It seems that the new version of Itunes has conflicted with my CD/DVD drive because when I uninstalled and re installed the itunes my drive has stopped working and I now have an error code of 19 - Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) I have tried to update drivers but I am up to date, I have installed and re installed my drive this did not solve the problem. I am now at a loss as to what to do I have had a live chat with microsoft and they could not reslove it all they wanted to do was sell me another service!!! Could installing an older version of itunes solve this issue?

See TS2308: iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install.
tt2

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TS3694 I have issues loading new version of iTunes. It fails upon locating iTunes64.msi. I enter the correct location and it still won't update. Have attempted to manually delete the old program without success.

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