TS3694 i have tried to restore my iphone but keep getting error 1015 any suggestions

i have tried to restore my iphone but keep getting error 1015 any suggestion

Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

Similar Messages

  • TS3694 Hi ,i trying to restore  my iphone 3g ,,i getting message 1015 !!! any help

    Hi ,i trying to restore  my iphone 3g ,,i getting message 1015 !!! any help

    Nope. No help here. That error indicates the phone was jailbroken, hacked, or otherwise modified.
    It can't be discussed here per the terms of service.

  • When trying to restore my iphone 3 i get error 1015, please help?

    Hi,
    When trying to restore my iphone I got an error 1015 and it says the iphone cannot be restored. What should I do next?

    This Error is often received when the iPhone has the iPad baseband installed. So iTunes sees a higher number in your iPhone and gives downgrade Error 1015, because iPad baseband is numerically higher than iPhone 3G baseband. You will have to search the Web for the complete fix which in now available.

  • TS3694 I am trying to restore my iphone and keep getting the error message 3014?

    I am trying to restore my old iphone for my daughter and keep getting error message 3014 - my itunes has the latest version uploaded?

    Have you looked here?

  • TS1629 am trying to restore a iphone 4 keep getting error (21)

    I am trying to restore a iphone 4 on itunes its on recovery mode but keep getting a message a unknow error occurred (21)
    anyone know what rhis is

    Try restoring it from a different computer, using a different cable.

  • Trying to update my iPhone but keep getting error

    I have been trying to update my iPhone with the new update and at first I was told the server was flooded, then I was told it was due to using a wireless Internet stick. I tried updating with a wired connection and still no luck. The same thing happens every time I will get through 90% of the update and then it will come up with an error that it can not connect with the server. I have been trying at verious times, days etc and the same thing keeps happening gerr. What do I need to do to be able to get the update ? Please help .

    Disable your anti-virus, install the update, turn you anti-virus back on

  • I am trying to restore an ipod, but keep getting error 3194. Tips?

    Ipod = disabled
    Recieve error 3194
    Windows computer

    See:
    iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
    How to Fix iTunes Error 3194?
    How to solve iTunes error 3194 in 10 simple steps

  • HT201269 I am trying to restore my phone, however it says that the iphone could not be activated because the activation server is temporarily unavailable. I have tried again a few times but still the same. Any suggestions?

    I am trying to restore my phone, however it says that the iphone could not be activated because the activation server is temporarily unavailable. I have tried again a few times but still the same. Any suggestions?

    Was your phone ever locked to a different phone carrier than the one your on now?
    If so how was your phone unlocked?
    Very rarely is the server unavailable.
    Is your phone jailbroken or was your computer used to jailbreak a device?

  • TS3694 I have tried to restore my iphone and it has flashed up an error code - 3194, please help me?

    I have tried to restore my iphone as it just turned itself off and now won't restart.  So I tried to restore via itunes on the computer.  It could not restore my phone due to an unknown error occurring (3194), please could someone let me know what I should do now? 
    I love my phone and I can't be without it!!!
    HELP........

    http://support.apple.com/kb/ts4451

  • I have tried to restore my iphone but all i get is error 1015 anyone help please

    i have tried to restore my iphone 3 but all i get is error 1015

    http://support.apple.com/kb/TS3694#error1015
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • Trying to remove an old version of I Tunes and keep getting the message "The folder path I Tunes contains an invalid character' . It won't let me go any further, have tried deleting/repairing the program but keep getting the same message?

    trying to remove an old version of I tunes, but keep getting the message 'The folder path I Tunes contains an invalid character'
    It won't let me go any further, have tried deleting/repairing but get the same message and am blocked from continuing?

    Hi Barbara,
    I had a similar problem recently and using the "more like this" feature I discovered an answer. To a problem posed by Holo7,  who like myself was a newbie on this platform,  b noir proposed a solution to Holo7's problem that also worked with my problem. It involves downloading a version of MS Windows Instal Cleanup and using it to completely remove all traces of the old version.
    If you look at my problem (follow OldGit66) and the link to Holo7's problem then you will find b noir's answer which I think may help you. I am new around here so you might want to wait for one of the higher status correspondents.
    Regards
    John

  • We have tried to restore our ipod but we get a message from Microsoft saying itunes must shut down.  It happens every time at the same point in the download.  We've even gone to the Apple store and had the unit DFU restored.  Please help.

    The message we get when we try to restore says "itunes has encountered a problem and needs to shut down."  We're trying to restore.  The ipod is currently in the DFU restore mode.  How do we get it to complete the restore?

    Try read the suggestions from Apple in troubleshooting the iTunes application running under Windows XP: http://support.apple.com/kb/TS1421

  • Trying to restore ipod touch but keep getting various errors

    so alot of my music kept skipping (the song would start and jump around within itself) so i updated the ipod, then had to update itunes, and now my ipod wont turn on so ive tried restoring it but evertime i do i get errors first it was error 6, then 37 and then i updated my version of microsoft windows tried again and then got error 6 again.
    anyone know what the go is?
    ever apple device ive ever owned has has had problems i dread going to the apple store so hopefully i can fix it without having to do so.
    thanks

    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.
    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • I have tried to recover my photos but keep getting a blank screen and it doesn't rest Iphoto

    Can anybody help me recover my photos on Iphoto i followed the steps of getting the rest screen up but it goes blank and doesnt progress the full recovery.

    Although you say you have let the battery drain, was it for long enough? Since nothing else that you've tried so far has worked, I suggest that you leave the iPod unplugged for at least four days, preferably a week. That way, if something is stopping the iPod from turning the screen on, then whatever it is will drain the battrey. However, since the screen isn't on, that may take longer than if the screen was on.
    Then, after that time, plug the iPod into a power source and leave it alone for at least thirty minutes. Only after thirty minutes will it show any signs of life, but you should leave it until it is fully charged before trying to use it.
    If you get to this stage, the fact that the battery has drained will cause the iPod to reset when it springs back to life.
    Let us know how you get on.

  • TS3694 i have tried to restore my iphone 4 on 3 computers now and still keep getting software server cannot connect

    i have had to go to an apple store for the last 3 years just to update my phone this is ridiculous as the update server software cannot be connected what else can i do?

    Did not indicate what error message(s) iTunes shows.
    Assuming it is iPhone 4 CDMA, as tagged
    Download firmware from here iPhone3,3_6.1.3_10B329_Restore.ipsw and save on your computer.
    Connect iPhone in iTunes. Backup, Shift+Restore (PC) Option+Restore (Mac) pointing to saved .IPSW file.
    It will be Restore and not Update.

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