TS3694 i keep getting an error message when trying to connect to itunes store

it says "itunes cannot connect to itunes store .An unknown error has occured (-3212)
make sure your internet connection is active and try again.
does anyone else have this problem .
i am using a desktop pc an internet connection is fine on anything else except this?
help please !!

Hello buttonbabe,
I found a couple of articles that might help with the issue you are experiencing with the iTunes Store.
If you are getting a white screen when accessing the iTunes Store, I recommend reviewing this article:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
If you are still not able to access the store, I recommend the following articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M.

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