TS3694 I'm trying to update my Iphone Software to the the new IOS 7 but it says there as an uknown error (6). Can someone please help me? Thanks
I'm trying to update my Iphone Software to the the new IOS 7 but it says there as an uknown error (6). Can someone please help me? Thanks
http://support.apple.com/kb/TS3694
Check the section on
Errors related to third-party security software
Similar Messages
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i cant update my iphone 3gs to a more newer ios? it says here error! and the phone flashes some connect to itunes.. an if i connct nothing happens.. help me.. the ipgone wont open . and work pls help me thank you!
Hello AlexCornejo,
Thanks for using Apple Support Communities.
The screen you're seeing on your iPhone indicates it is in recovery mode. Now since the device is not appearing in iTunes on your PC, first follow the steps in this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
After following those steps, you should be able to restore your iPhone.
Take care,
Alex H. -
Hi. I forgot my passcode and now I am unable to unlock my ipod. I tried restoring it using itunes in recovery mode as well as dfu mode but it says unable to restore,unknown error occured (3004). Please help me out. My ipod is locked for one hour now.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software. -
i went to update my ipad to the iOS7, but then it went into recovery and wont restore, can someone please help me figure out how to restore it?
Follow step 1 to step 3 very closely.
http://support.apple.com/kb/HT1808 -
I've tried to download the flash player several different times and each time i get a connection error message.It downloads fine and when i run the file to start install, it installs up to 5% and then i get the connection error message. I've tried disabling my antivirus software, closing my browser for install and nothing.Can someone please help me? I'm using Firefox.
Hi!
I had the exact same issue, being on a mac. If you are on a mac and the connection error message occurs, then use this link http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_osx.dmg
It allows you to download it offline, which is what I used.
Hope I was help!
-Haroon -
Hi
just tried to update my iphone 4s and it has failed to restore settings. comes up with error code 36.have tried all suggestions in help but to no avail. any help would be appreciated
johnif you have tried ALL suggestions then your phone is obviously broken beyond reparing by user
but if you might not have then you can try reading these
https://discussions.apple.com/message/21571280#21571280
http://www.techisky.com/how-to/easy-fix-iphone-in-recovery-mode-upgrading-to-ios -6-2.html
more
restore iphone error 36 -
HT1386 hi my pc is not reading my iphone 5c in itunes can someone please help me thanks
hi can someone help me. my pc is not reading my iphone 5c in itunes so i cannot sync music i am doing something wrong as it was working before.
thanksTry > http://support.apple.com/kb/TS1538
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If anybody can help me????
If the content was important, why was it not backed up prior to the update?
If the content was not backed up, there is no way to recover it. -
I can't seem to combine my progress from my iPhone games to my new ipad. I thought this was the exact point of game centre. I have heaps of games compatible for both. All bought legit and downloaded properly. No jailbreak or anything. Is there a way of solving this problem?
Security questions:
https://discussions.apple.com/docs/DOC-4551 -
Hi All,
I have drop box, have used ibook and still looking for a solution. I have a number of PDF documents, some one page, some multiple pages in both landscape and portrait format. I would like an app that I can easily place multiple PDFs into it and show case them like a presentation or slide deck. Is there an easy app that is like a hybrid of drop box and keynote?
Thanks,
LindaThere are some apps for both PCs and Macs that can be used to combine PDFs into one PDF document.Then you could upload the final PDF to the iPad.
http://www.wondershare.com/pdf/transfer-pdf-to-ipad.html
http://www.bythom.com/pdffaq.htm
Apps to Manipulate PDF Files on your iOS Device
http://www.labnol.org/software/edit-pdf-on-iphone-ipad/
How to Transfer PDFs to an iPad
http://www.dummies.com/how-to/content/how-to-transfer-pdfs-to-an-ipad.html
Cheers, Tom -
I have iPad 4th Generation with iOS 6.1.3 Since my iBooks was updated to version 3.1.1 I cannot open pdf file attachment in my email. When I tap of the attachment, the iBooks icon no longer show itself. Can someone please help?
Thanks for all (Ocean20 & Courcoul) who replied.
Reset the device did not help me but it does triggers me to attempt to resend the PDF file attachment on email--and it works the 2nd time. My problem is now solved.
The Adobe Reader is very helpful--it allows me to scroll through the document easily, unlike iBooks, where I cannot scroll straight up or down. -
This is a so frustrating. I had an iPadfor over a year now and never had any problems. Changed the computer this months.
Downloaded new iTunes and IOS5 for iPad. It removed everyting from my iPad (photos, music and all apps). I was able to get muisic and phtos back on, however purchased iPad apps are missing in actions. Can someone please help? Thank you.I have the same problem, since the update two days ago, appears when you always unlock the Apple logo and a loading bar (see file below). Have been three times all over itunes set to the factory settings and reload. Still the same. Now also in use, always on the screen with the Apple logo. Please help me, what's up?
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I keep getting error 1202, and I have tried everything I've ever found (registry, time/date, reinstall, etc), and it still doesnt work!!!! can someone please help.
btw, I have version 10.5.1 and run windows 7So you're not trying to downgrade iOS?
Make sure itunes is up to date then try restoring via recovery mode. Follow the link below to do this:
http://support.apple.com/kb/ht1808
Hope this helps -
Hi, i'm trying to update my iphone but this is the msg i'm getting, can you please help me. thank you. "the iphone ''C & M '' could not be restored. An unknown error occurred (3194)"
http://support.apple.com/kb/TS3694#error3194
This means that either your firewall/antivirus is blocking access to Apple's servers, or you have used your computer to jailbreak an iDevice in the past. The link above tells you how to resolve this issue. -
I recently tried to update my iphone software via itunes but got an error and my iphone has gone to recovery mode and now it doesn't connects to my itunes. i tried everything but can't connect and apple mobile device(recovery mode) driver is not installed. Where can i get apple mobile device(recovery mode) driver software? please help
http://support.apple.com/kb/TS3694#error1
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